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Texas Toyota of Grapevine
- Car Dealers
- Grapevine, TX
About this business
At Toyota of Grapevine in Grapevine, TX, we’ve proudly served our community and surrounding cities like Keller, Southlake, Colleyville, and Euless with a commitment to delivering outstanding service since 1997. As one of the top Toyota dealers in the Dallas metroplex, if you're looking to buy, lease, or finance, we offer a wide selection of top-selling models like the Camry, RAV4, Tundra, Tacoma, and a variety of hybrid options. Our service center, staffed by certified technicians, provides expert care for your vehicle, from... read more
Location details
701 E State Highway 114, Grapevine, TX, 76051, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 7:00 a.m. to 9:00 p.m. | |
| Sun | Closed |
Very Scammish Sales Techniques Went in to look at the new Supra. #1 - There was only the factory window sticker on the window indicating that the price was MSRP. So I'm a little surprised when the salesman tells me that there is a dealer markup on top of that. It took 30 minutes or so to pry the price out of them. That was only after a couple trips from the "manager". It started out as a $15k markup BTW. #2 - If you have a possible trade, be prepared to demand your keys be returned. Must be part of their "sales" technique to... read more
7 HOURS to Pay Cash for a Used Car I'll make this short and sweet, because I have several places to post this review. It took me more than 7 HOURS to get this dealership to sell me the car at the price they advertised. I paid cash. Most of the time spent at a dealership ends up being with financing - that was not the case. The amount of additional services they push... no, FORCE on you is nothing short of ridiculous. This kind of selling should be illegal. I feel bad for first time car buyers or folks who are unfamiliar with... read more
Poor Customer Service after the sale! I purchased a vehicle from this dealership in April 2019. I emailed the General Manager back in May 2019 about the concerns I had about the purchase process. No response or acknowledgement of the email or concerns. However, he was quick to respond when I initially expressed an interest in buying a vehicle from his dealership in April. I never had a follow-up contact by the salesman or the dealership. I would advise anyone looking for service after the sale or good customer service Look f... read more
Poor Quality Service at Grapevine Toyota The maintenance technicians are not very well trained. In addition, the quality assurance is really poor. It needs better training for returning vehicles in shape.
Dishonest Do not... and I repeat... do not... even mess with these people. I’m a very strong woman and didn’t heed other peoples’ warnings and it has caused me so much grief. From the lies (being told I could be in and out in 20mins) to how the sales took my keys and wandered off so I could leave... then I had to ask for them repeatedly... to then being told just twenty more minutes... and didn’t leave until four hours later. Dirty, scuzzy, and unsafe. Would never go there again. I hope they go out of business. Oh, and P.S. ... read more
Beware of Finance guy!!! I bought a 33000 mile rental Corolla. Haggled for two hours to negotiate 15000.00 walk-out price. Then a HIGH PRESSURE finance guy takes us to back room to sign papers. He lectured us for 2 hours on why we had to buy MPP extended warranties. Finally got tiered of arguing with him and settled for just a fraction, 3600.00. Interest for 1st time buyer with excellent credit was 8.9 percent. 1st salesman said I could refinance for 4 percent in 6 months. It’s actually a year. Glad the nightmare is over!
No Customer Service I recently purchased a used car from Toyota of Grapevine. During the purchase I was reassured that the vehicle had been thoroughly checked, anything needing repaired was repaired. The day after purchasing the vehicle, having driven under 100 (from dealership,home and work), the check engine light came on. I took it to my regular technician and was informed the turbo has a leak, he told me the dealership should cover this repair since it had been such a short time frame from purchase. I contacted the deale... read more
Adding charges to contract I give this a -1 for dishonest business practices. Grapevine Toyota(Texas Toyota) added a charge to my financing of $1200 and did not tell me about it. I find this out later and they would not refund my money. It was for some special coating of the interior and exterior that is a scam. It does nothing. What a ripoff place. I will never buy here again. I should file charges.
scammers, liar, web of lies These are very very very bad people. If you are a first time buyer or anyone who plans on buying a car from these guys as a guy who purchased a car from these people, DO NOT!!! I REPEAT DOOOO NOT buy from them but if you decide to risk your luck I will do my best to let you know what you're up against so you can have the upper hand. So I was a first time buyer and my sales man was MIGUEL CARDENAS. This was my first car so I literally checked car selling websites every day for 3-4 months about 5 ti... read more
Frequently asked questions about Texas Toyota of Grapevine
How is Texas Toyota of Grapevine rated?
Texas Toyota of Grapevine has a 4.1 star rating with 10,760 reviews.
When is Texas Toyota of Grapevine open?
Texas Toyota of Grapevine is open now. It will close at 9:00 p.m.