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Texas Toyota of Grapevine
- Car Dealers
- Grapevine, TX
About this business
At Toyota of Grapevine in Grapevine, TX, we’ve proudly served our community and surrounding cities like Keller, Southlake, Colleyville, and Euless with a commitment to delivering outstanding service since 1997. As one of the top Toyota dealers in the Dallas metroplex, if you're looking to buy, lease, or finance, we offer a wide selection of top-selling models like the Camry, RAV4, Tundra, Tacoma, and a variety of hybrid options. Our service center, staffed by certified technicians, provides expert care for your vehicle, from... read more
Location details
701 E State Highway 114, Grapevine, TX, 76051, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 7:00 a.m. to 9:00 p.m. | |
| Sun | Closed |
Finance Rep is a FRAUD FRAUD ALERT THE FINANCE REP AHMAD RAHIMI IS A FRAUD. He literally LIED to my face. I'm so thankful I looked through the documents and figured it out. Long story short: Rahimi was our financing guy. The first thing my boyfriend asked him was to give us the payment amount that did not include any warranties or services. But he tried to keep convincing us to buy a warranty and we continuously kept denying adding warranties or services to our car. He gave us a number and claimed this is the monthly payment... read more
DISHONEST, and CHEATER, HORRIBLE CUSTOMER SERVICE! I had the worst experience with this dealership. I submitted a online request to get a price on RAV4 XLE from their own website, and received an email from Ramsey Ruiz, with an offer with Out the Door verbiage.I even received a call from one of their Salesman (Rahimi) confirming the price on the email. As promised, I went to go purchase the car and was told to speak wit Faisal. When the time came to finialize the transaction, I was told that the price was quoted incorrectly ... read more
Worst customer service EVER!!!! Worst customer service ever. I used to go to them for servicing of both my Toyota vehicles, but their service has deteriorated to a point where they don't even care for their long time customers and just want to extract money. I had a terrible experience with Robert. Here are the issues I experienced: 1. I wanted a window tint and was never even asked what kind of tint I need. I was just told it will be $200 and that's it. The tint was not at all what I wanted. The manager told me they never a... read more
Loved our sales guy, Miguel. Other than that, an excrutiati I have bought many many cars in my lifetime. This was by far the worst experience I have had. My daughter found a 2017 Rogue online for the price we wanted. Perfect! We were greeted by Miguel, our salesman, one of the most likeable and personable guys I've encountered. We drove the car. That's it, done deal. Had already spoken with our credit union and were going to finance through them. Went inside and met the "manager" who went through numbers with us. After addin... read more
Don’t waste your time here Matt (sales) Patrick (sales manager) funny their names aren’t listed here. I stopped by 3 or 4 times while I was looking for a vehicle. Finally, I thought we had agreement only for them to promptly start to play the typical car dealer games and all the xxxx waiting and waiting. Decided I’d had enoug and that they had wasted enough of my time. That’s when they decided to play the whole “we don’t know where your keys are” Matt the sales person immediately gave me the blank stare, followed by some oth... read more
So bad from sales to the group of trash inside. The sales staff is so bad. The ultimate in trash high pressure sales guys. They don't care if you get what you want..... just sell the car and move to the next customer. What a rip off. Do away with scummy sales guys and go to a show room test / drive buy online model. Buying a care should be a fun experience like Lexus. These Corporate stores are so bad. How much money do you need Warren Buffet. Warren put you brains to work and try some new dealership models. Current model is... read more
Dealer tries to avoid warranted repairs Airbag light came on 5 months after a new purchase. The paperwork stated that the airbag light was on because a water bottle was under the passenger seat. Water bottle was removed and the airbag light has been on ever since. Also, Interior trim popped loose running up both sides of the front windshield and we notified the dealer, about that. All they did was pop the trim back in. The trim popped back out on the way home from the dealer. Oh well, we just live with the trim popped out ha... read more
TRAPPED IN A DEAL My first car buying experience was absolutely distressing. I am taken aback by the way my complaints are being handled by the sales professional who sold me the car. I feel that I was trapped in a deal. If you are purchasing a new car, please do not think of Texas Toyota of Grapevine
Terrible Dealer Bought a new sienna xle listed for 32500 creme brule by the time we left total was over 40000.00 charged a tranfer and hold fee 1500.00 zactek 2500.00 etc... Only reason I still purchased is the wife wanted that color.. Service department is worse!! Two hour+ wait for oil change WITH an appointment!! God these people do not care at all about the customer they are more interested in upsaling you.
Frequently asked questions about Texas Toyota of Grapevine
How is Texas Toyota of Grapevine rated?
Texas Toyota of Grapevine has a 4.1 star rating with 10,760 reviews.
When is Texas Toyota of Grapevine open?
Texas Toyota of Grapevine is open now. It will close at 9:00 p.m.