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Texas Toyota of Grapevine
- Car Dealers
- Grapevine, TX
About this business
At Toyota of Grapevine in Grapevine, TX, we’ve proudly served our community and surrounding cities like Keller, Southlake, Colleyville, and Euless with a commitment to delivering outstanding service since 1997. As one of the top Toyota dealers in the Dallas metroplex, if you're looking to buy, lease, or finance, we offer a wide selection of top-selling models like the Camry, RAV4, Tundra, Tacoma, and a variety of hybrid options. Our service center, staffed by certified technicians, provides expert care for your vehicle, from... read more
Location details
701 E State Highway 114, Grapevine, TX, 76051, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 7:00 a.m. to 9:00 p.m. | |
| Sun | Closed |
Poor Customer Service After the Sale My husband and I filed for bankruptcy in September of 2014. I was driving a 1997 Pontiac Grand Am that obviously had seen better days and was no longer reliable. We were kind of in a tough spot, as far as being able to obtain financing. We had approval from the court to incur debt, and our sales guy quickly got us approved for a 2013 Corolla. The day we purchased the car (October 23, 2015), it was pouring down rain, so we did not get to do a very good inspection of the outside - our fault... read more
extremely rude customer service from carwash 10-27-15 Terribly rude manager at carwash named Daniel very rudely informed me i was not allowed in back where my car was being washed after being told it was fine by a service writer, also my keys were locked in car with engine running when i tried to open car door to leave i was informed by wash attendant that cleaned car my keys were locked in the car but he accepted no responsibility and walked away leaving me to find a emplyee to open my door, after a very kind mechanic got i... read more
Got cheated by Grapevine Toyota dealer I bayed a used car. They shows clean carfax. But after one year, when I am trying to sell, other dealers are showing this car carfax as accidential. This dealer has cheated... So not buy from here. 1st time I have seen such dealer Do business and doing cheating i two different thing and this is simply called cheating.
Give dealerships a bad name I was very dissatisfied with my whole experience with Texas Toyota. From the pushy salesman to the dishonest finance department. After the sale was done I couldn't get anyone from the finance department to even call me back to answer a question. Will not purchase from them again or recommend them to anyone.
NO INTEGRITY - they will lie, lie, and then ignore your call DO NOT GO HERE. The manager I dealt with (Mark Wimberley) were not honest and offered me something they apparently did not really want to do and then backed out from the deal. The worst part was that I did not know that the manager had backed out from the deal because he never told me that. Instead, he answered my calls and told me on two different instances that he was with a costumer and would call me back. I am still waiting for that call back. Moreover, I check... read more
No integrity or commitment to safety I was at Texas Toyota 3 times in the first 3 months of owning a new Rav4. The first time seemed to take care of the issue and I didn’t have another problem for over 2,000 miles. I had the car towed in mid-June when I pulled out of my garage and the car stopped working. It wouldn’t start for me, the tow truck driver or the mechanic. They didn’t know what was wrong so they put me in a rental car for the weekend. I was told the car was fixed on Monday afternoon, picked it up on Tuesday morni... read more
Condescending attitude; kept changing the deal I wasted two days trying to buy a new car from this dealership. I did all my research in advance, knew what I was willing to pay (a fair price) and even identified a couple of vehicles advertised on the dealership website. I let the internet salesperson know up front what my budget was and what I wanted. He kept trying to get me to come into the dealership, promising he could work with my budget. I know the goal is to get the potential customer on-site, so I insisted on getting ... read more
Kept the car and my down payment-had to dispute it with Visa The salesman overestimated the bank's financing ability and pushed us to sign right then claiming it was a one time deal-so I made a big down payment and signed for the car. A week later they called and said the bank refused the loan, so we brought the car right back. Attorney says legally the contract is annulled, but they never returned the down payment I gave them. Thank God I used a credit card, because disputing it was the only option left. If they would retur... read more
Horrible Business Practices This company is unprofessional and has fraudulent business practices. They have you sign paperwork and let you drive off in car but it's fraud because the finance manager pretends to sign paperwork so you leave with invalid contract and they can take the car back at any time.
Frequently asked questions about Texas Toyota of Grapevine
How is Texas Toyota of Grapevine rated?
Texas Toyota of Grapevine has a 4.1 star rating with 10,760 reviews.
When is Texas Toyota of Grapevine open?
Texas Toyota of Grapevine is closed now. It will open tomorrow at 7:00 a.m.