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Texas Toyota of Grapevine

4.1

About this business

At Toyota of Grapevine in Grapevine, TX, we’ve proudly served our community and surrounding cities like Keller, Southlake, Colleyville, and Euless with a commitment to delivering outstanding service since 1997. As one of the top Toyota dealers in the Dallas metroplex, if you're looking to buy, lease, or finance, we offer a wide selection of top-selling models like the Camry, RAV4, Tundra, Tacoma, and a variety of hybrid options. Our service center, staffed by certified technicians, provides expert care for your vehicle, from... read more

Location details

701 E State Highway 114, Grapevine, TX, 76051, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 9:00 p.m.
Tue7:00 a.m. to 9:00 p.m.
Wed7:00 a.m. to 9:00 p.m.
Thu7:00 a.m. to 9:00 p.m.
Fri7:00 a.m. to 9:00 p.m.
Sat7:00 a.m. to 9:00 p.m.
SunClosed
4.110,760 reviews
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Nilu3's profile image
9 years ago

Worst dealer to go to The director was very rude, did not value customer. waste of money because they always try to upsell and show you expensive cars. Will never show you what is online and will not try to work with your needs. The worst experience ever mostly the director made it even worse !!!!!!!!! 

abc's profile image
9 years ago

I bought two cars and they are aweful I not sure where to start but I walked in trying to buy two cars for my kids. The sales man had 3 months experience and could not find any of the cars on line. We went to the back and found 1 car that had a busted axle. Then found another that was blocked in could not take it out for 30 min. We tried to talk price and all he could do was list price ( then the bs back and forth with the manager wink wink) and we get to what I called the out the door price. They come back and add 400 for f... read more

janet's profile image
9 years ago

Be aware of the finance people I have bought two new cars from this dealership with a year gap. I was happy with my first purchase and returned to the same dealership for my second car as well. That was worst decision ever. I trusted them and became loyal to the dealership decided to buy second one from them. I have no complains for salespersons. They are awesome and do great job. But these freaking finance people plays with your minds and sucks most out of you by their nasty tactics of selling extra coverage and all other c... read more

Tundra2014's profile image
Tundra2014 
9 years ago

I don't plan on ever buying a vehicle from this dealership. This dealership is only out to sell vehicles although they pretend to care about prospective customers. They will lie and mislead to meet their goals.. After purchase of vehicle is completed, they are quick to send congratulatory emails on your purchase but will not respond to your emails if you have questions or concerns about the purchase. I even tried to email the general manager himself but to no avail. I was able to talk about my issues about my new truck,which... read more

UNTJ4LIFE's profile image
UNTJ4LIFE 
9 years ago

Worst car buying experience EVER!!!! I wouldn't recommend this dealership to anyone. Alex Marinelli was very inexperience and the other man that was sent over to close the deal was extremely rude. Once I realized we were not getting anywhere with the numbers and I asked for the keys back on my vehicle to pick up my kids from daycare and he actually asked me can I find someone else to pick up my kids because once I leave the deal is no longer on the table. That was the final straw for me. I left and went to a different dealer... read more

Medthree's profile image
9 years ago

Fraudulent Dealer Charged for options never installed, I suppose that's how they paid for the new building....sales department completely apathetic! Highly recommend going elsewhere or look at other brands! Service department is about all that's decent there 

MACretdUSN's profile image
MACretdUSN 
9 years ago

The Salesman was fine. The Business Manager? Not so much. After Gabriel turned us over to the Business Manager, Aaron Bermea, he wasted our time trying to push us into various maintenance plans we did not want, and had already declined during our conversation with Gabriel. Aaron then deleted the Certified 12 month, 12,000 mile and 7 year, 100,000 power train warranty Gabriel had shown us as part of our final price and simply raised the cost of the car from the $9,978.00 that was on the breakdown of cost Gabriel showed us, (a... read more

Luis G.'s profile image
9 years ago

Went from Bad experience to Still bad. Liars, do not shop I went in on January 18th looking for a used car under $13,000. This was the beginning of the worst and best car experience, I've experienced a few other car sales through my family, but this one started pretty bad but persistence and simple communication got me in the car that I wanted, for far lower price than I expected. The whole experience started with them showing me an older 2013 Camry SE in very poor condition. Bumpers clips were snapped off, there were severa... read more

James&HelenSmith's profile image
James&HelenSmith 
9 years ago

They cashed our check My wife and I were in the market for a Rav4 for our youngest daughter and found one at Texas Toyota of Grapevine that looked like it would work . We placed a deposit check for the full amount and signed a contract and were told by the salesman that Texas Toyota of Grapevine would cash our check upon receiving the automobile. However, we found another car at a different dealership that we preferred. We called the salesman (Sergio) to give him the news; however, Texas Toyota of Grapevine ran our check any... read more

Frequently asked questions about Texas Toyota of Grapevine

How is Texas Toyota of Grapevine rated?

Texas Toyota of Grapevine has a 4.1 star rating with 10,760 reviews. 

When is Texas Toyota of Grapevine open?

Texas Toyota of Grapevine is open now. It will close at 9:00 p.m.