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At Toyota of Grapevine in Grapevine, TX, we’ve proudly served our community and surrounding cities like Keller, Southlake, Colleyville, and Euless with a commitment to delivering outstanding service since 1997. As one of the top Toyota dealers in the Dallas metroplex, if you're looking to buy, lease, or finance, we offer a wide selection of top-selling models like the Camry, RAV4, Tundra, Tacoma, and a variety of hybrid options. Our service center, staffed by certified technicians, provides expert care for your vehicle, from... read more
701 E State Highway 114, Grapevine, TX, 76051, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 7:00 a.m. to 9:00 p.m. | |
Tue | 7:00 a.m. to 9:00 p.m. | |
Wed | 7:00 a.m. to 9:00 p.m. | |
Thu | 7:00 a.m. to 9:00 p.m. | |
Fri | 7:00 a.m. to 9:00 p.m. | |
Sat | 7:00 a.m. to 9:00 p.m. | |
Sun | Closed |
I have put money down and I am still not driving my vehicle. Informed the salesman that I looked over the numbers and I was not happy with what I was paying for a used car. I informed the salesman that I wanted to wait on the downpayment. He had my debit card info and said he would wait. An hr later $1500. Is missing from my bank account then they tell me it is too late. I was not even there when they took the money!!!
My husband and I had the worst customer service experience at this dealership! We are in the market for a 2014 Tundra. The dealership knew that we had a written quote from another dealership and they were adament that they could give us a better deal. They didn't have the color of truck my husband wanted in stock but one was on the way. We came to an agreement on trade-in, monthly payments, etc. Three weeks later, the salesman calls my husband to tell him that "his truck" was ready for pick up. We scheduled a time for Saturd... read more
I had a horrible experience with Texas Toyota of Grapevine. I was trying to decide between the Honda Insight and the Toyota Prius and found a great deal on the dealership website for a 2010 prius. I called on Saturday 7/13/13 and was told that the car was currently in the shop being inspected so i couldn't come see it that day but made an appointment to come see it on Monday evening. I received a call on Monday about an hour before my appointment saying that the car was unfortunately still in the shop so I wouldn't be able t... read more
This Toyota Grapevine dealership will go to great lengths This Toyota Grapevine dealership will go to great lengths to deceive the customer into purchasing their car. The buying experience is repulsive. Do not go to this location to buy a Toyota. The manipulation by the sales representative Francisco Ovalle and sale manager Milton Cordero are not worth it. On Saturday May 25th, 2013, my family and I went to this location to test-drive the Toyota Prius. Francisco showed it to us, and we liked the car enough to consider discus... read more
UPDATE!! This dealer experience gets even better. I purchased a warranty on this vehicle. Took the car to the Mini Dealer in Plano and they gave me a list of 7 items that needed to be repaired on my just purchased Mini cooper. They contacted the warranty company and they said "we will take this under review as to whether it will be covered since this car was just purchased from a dealer. We feel that this work should have been done by the selling dealer before the sale." The total bill was over $850! These guys are a bunch o... read more
During the sales process a ZakTek interior/exterior warranty was recommended, When I said I would probably be moving out-of-state in a few months, the finance guy said "No problem, we will work with you". Now I am moving next month, and no one at the dealership will offer me any options other than "That is a non-refundable warranty that can only be used at this dealership." I am out $1200 for 6 months of a 5 year warranty.
Went to purchase a used Toyota Tacoma that was listed online. We went online and checked Kelley Blue Book for what our trade in was worth and trade in value for our car was $17,817. (Retail Valule was over $23,000.00) We did the Toyota of Grapevine a Trade in offer online certificate and it was only for $16,167.00. We took the certificate to the dealer and a customer was trading in a Tacoma just like we wanted. We talked to the customer and they told us they would have gladly given us $20,000.00 for our car becuase they were... read more
Promised two or three minor repairs....Could not get call back...Made several calls..Later found hail damage on roof......Do not even drive by this establishment....
This dealer sent out a flyer encouraging me to get an estimate for my car. In return for my time, I was promised a gas card. While my car was being assessed, Chris took me around to look at the cars available for sale. The only criteria that I had were that it had to be a white, compact SUV. There weren't any on the lot at that time, but we spent an hour looking at other choices. I wan't going to be sold on something that I didn't want, so I concluded my visit. Chris told me that the DM was in a meeting, so I couldn't get th... read more
Texas Toyota of Grapevine has a 4.1 star rating with 10,760 reviews.
Texas Toyota of Grapevine is closed now. It will open tomorrow at 7:00 a.m.