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Texas Toyota of Grapevine

4.1

About this business

At Toyota of Grapevine in Grapevine, TX, we’ve proudly served our community and surrounding cities like Keller, Southlake, Colleyville, and Euless with a commitment to delivering outstanding service since 1997. As one of the top Toyota dealers in the Dallas metroplex, if you're looking to buy, lease, or finance, we offer a wide selection of top-selling models like the Camry, RAV4, Tundra, Tacoma, and a variety of hybrid options. Our service center, staffed by certified technicians, provides expert care for your vehicle, from... read more

Location details

701 E State Highway 114, Grapevine, TX, 76051, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 9:00 p.m.
Tue7:00 a.m. to 9:00 p.m.
Wed7:00 a.m. to 9:00 p.m.
Thu7:00 a.m. to 9:00 p.m.
Fri7:00 a.m. to 9:00 p.m.
Sat7:00 a.m. to 9:00 p.m.
SunClosed
4.110,760 reviews
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getawaysticks's profile image
getawaysticks 
12 years ago

We bought a brand new RAV4 from this dealership, expecting Toyota's quality and reliability and that they would stand behind their brand. Instead, we got a car with a terrible odor that emitted any time you had to hit the gas (that they had told us would go away at a few thousand miles). It was like rotten eggs, and was strong enough that it would turn your stomach. We brought the RAV4 back to the dealership half a dozen times. They did some test driving, and fixed a couple small things, but they wouldn't replace the one par... read more

nyousuf's profile image
12 years ago

We saw a used Japanese luxury sport sedan for sale here and called ahead to make sure it was still available before driving out 25 miles. The sales woman confirmed that the car was still available so I told her we would be there between an hour to two hours. Once we got there we were greeted by 5 different people including the sales woman I had talked with on the phone. She greeted us and then left us with some other woman who took our information and then went to get the keys to the car. She came back and told us the car wa... read more

DManz125's profile image
12 years ago

I just found this site, so I am a little tardy in providing a review. I will not waste very much of my time as I have wasted way too much of my time already with these people. I want to warn anyone interested in Texas Toyota of Grapevine to run as fast as you can. Their internet pricing and commitments online are only proposed to get you in the door. It's not real!!! The pricing online was no mistake!!! They had multiple Avalons with the exact same options (only different colors) with the same exact price. I almost felt bad ... read more

CINDY SELF's profile image
CINDY SELF 
12 years ago

Absolutely the worst car purchasing experience I've ever had, or can imagine for that matter. ......... A Prius was my choice and after looking at Robbins Toyota I had to leave Texarkana to work in Dallas for a week. hoping to get the best deal possible I stopped by Texas Toyota at Grapevine. Doug Holmes, the sales manager and I continued to text each other discussing the car deal even after I returned home to Texarkana. Doug sent me a text pic of the invoice and his final offer including 13500 for my trade. Since Texas Toyo... read more

Ester2012's profile image
Ester2012 
13 years ago

Went through the Costco auto program. Not very responsive. the costco deal is $200 below dealer invoice. I check with several dealers in the area, confirmed with Kelly blue book what the dealer invoice was, and these guys said their invoice was $2,000 higher than the rest. when I confronted him he just said that the other dealers were dishonest and that it would be a bait and switch if I went some where else. I went to Pat Lobb in McKinney and it was a fine experience, same car nearly $2,000 less than the "costco" program th... read more

What a waste of time!'s profile image
What a waste of time! 
13 years ago

Would never recommend this place to my worst enemy! !! Run away as fast as you can. They feed you with nothing but lies! Got a car there that I was forced into because they came with all kinds of deals after I told them I didn't want it and to give me back my car. They said oh its already sold and we don't know who has it. Which was definitely a lie. 

charley28's profile image
charley28 
13 years ago

horrible experience, employees had attitude and were very slow and unorganized. we were at the dealership all day and they ordered the car my husband wanted and when it arrived it was the wrong one. we had to fill out the paper work twice and return to the dealership a second time to sign another paper they forgot to give us. horrible experience and waste of time, will not buy another car here ever...don't waste your time with this dealership, go to a decent one. 

rayir's profile image
13 years ago

On more than one occasion, wasted my time because they advertise cars that they do not have. Even with communication with them, they pull the bait and switch. One of many who believe that customer time and respect is not their problem. More along the line of get them in the door and we will sell them something. 

pdoff13's profile image
13 years ago

I took my car in to get it inspected and they said it would cost $1500 to fix it so instead of fixing it I looked at buying a new car. Dustin was very nice and helpful although he had only been there 2 weeks. They told me I was approved for a loan and we signed all the papers that day. Two days later they call me and said that something came back from the bank and that they said I needed a co-signer or I had to put a ton of money down. They told me that when I signed the contract that there was a piece of paper saying that t... read more

Frequently asked questions about Texas Toyota of Grapevine

How is Texas Toyota of Grapevine rated?

Texas Toyota of Grapevine has a 4.1 star rating with 10,760 reviews. 

When is Texas Toyota of Grapevine open?

Texas Toyota of Grapevine is closed now. It will open tomorrow at 7:00 a.m.