Texas Toyota of Grapevine

srlw1010 

on DealerRater

13 years ago

The delearship listed a Certified Pre Owned 2011 Toyota Camry for 12,995, I called today and asked if the price was correct and if they had it in stock, the man on the phone said yes.Later today, I had my son call and ask the same question, they asked for the stock number so that they could look it up, verified the price, and told us to come on out. We were there in 15 minitues, they said they didn't know anything about that car once we got there 15 minutes after they knew everything about that car. We agreed to look at some... read more

hoopertx 

on DealerRater

13 years ago

Looking for a Toyota Camry LE and called dealership to see if they had a specific model in stock. I was assured by Britney (Internet Sales) they had the specific car on the lot for me to see. I drove from far West Fort Worth (70 miles round trip) to see the car. On arrival, I was informed not only did the not have the car on the lot but they were unsure when one like it may arrive. They did however have a large number of upgraded models they would like for me to see. This dealership intentionally misled me and misrepresented... read more

broc1976 

on DealerRater

13 years ago

I called and spoke with Brittnay Porter, an Internet Manger about a 2009 Nissan Murano posted on line. Brittnay then made me an appointment with someone named Benjamin to see the car that same evening. My daughter and I drove for over an hour to get to the dearlership. When I got there no one knew who Benjamin was and apprently no one in the used car department was aware that I had an appointment. Long story short, I learned that this vehicle was sold "yesterday". I have read other posts and this seems to be a typical practi... read more

hari18 

on DealerRater

13 years ago

I bought the same 2003 BMW X5 that the other member mentioned. The sales guy told me that the car was completely inspected and redone by their dealership and they did all checks. He started off asking 20k..We finally ended up paying 15.5 after 1 hour of haggling and his boss putting the story of how he was trying to sell this to his father in law for 16.5. The sales guy made feel real bad for low balling. He filled like 3 gallons as he said that he lost a lot of money on the car. That made me feel worse and I wanted to pay h... read more

BLG1 

on DealerRater

14 years ago

bait and switch n. a dishonest sales practice in which a bait and switch n. a dishonest sales practice in which a business advertises a bargain price for an item in order to draw customers into the store and then tells the prospective buyer that the advertised item is of poor quality or no longer available and attempts to switch the customer to a more expensive product. I saw a price on the internet, SMOKING HOT deal. A 2011 4Runner Limited, 2WD, white, all options, brand new usually $38-45K. Internet special $24K I emailed ... read more

BlazedaStreetz 

on DealerRater

14 years ago

This dealership is a total sham. The car salesperson I dealt with was great and even the sales guy was cool but the fiance manager is a idiot. He was quoted to be the best and fastest but he is short a few IQ points of intelligent. Matter of fact the entire process was a waste of time. Who allows someone to spend 8hrs of their day, sign paper work, give money, and then let them drive off the lot with the car just to call them back 3 days later reneging on the deal? I even had a co-signer verified income and a down payment wo... read more

ouellette 

on DealerRater

14 years ago

At 12:40 we completed the back and forth bargaining party. They told us that after cleaning the car they will be sure to bring it to us. Well, not exaggerating, it took over 3 hours for them to bring us the car. What a joke! I will never go back to this joke of a place. All they want is your money and once you buy... game over. 

Socks123 

on DealerRater

14 years ago

I called ahead to make sure the truck I wanted was still there. I told them I lived far away and didn't want to drive out there in all that construction traffic if the truck wasn't there. They took my number and called me back in a few minutes to tell me that it was there and to come on out. So after a long drive with poor A/C and 106 degree temp, I show up at the dealer for them to tell me that the truck was not there. Of course they try to sell me something else... Dealership is a sleazy circus. I do not trust them. I have... read more

ashley.mcgee 

on DealerRater

14 years ago

I have been looking around on craigslist for a bmw x5. I drove 2 x5s the same day as this incident that were under 12k. This dealer had a listing on craigslist for an x5 and it said call for pricing. So, I did. I asked about the car and sarah was very nice and helpful. She asked me what price I needed and I told her I had to stay under 12k. She size let me call over to check with the preowned manager to make sue that is something they can work with and she said she would call me back. Just as she said, about 5 minutes later ... read more