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Texas Toyota of Grapevine

4.1

About this business

At Toyota of Grapevine in Grapevine, TX, we’ve proudly served our community and surrounding cities like Keller, Southlake, Colleyville, and Euless with a commitment to delivering outstanding service since 1997. As one of the top Toyota dealers in the Dallas metroplex, if you're looking to buy, lease, or finance, we offer a wide selection of top-selling models like the Camry, RAV4, Tundra, Tacoma, and a variety of hybrid options. Our service center, staffed by certified technicians, provides expert care for your vehicle, from... read more

Location details

701 E State Highway 114, Grapevine, TX, 76051, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 9:00 p.m.
Tue7:00 a.m. to 9:00 p.m.
Wed7:00 a.m. to 9:00 p.m.
Thu7:00 a.m. to 9:00 p.m.
Fri7:00 a.m. to 9:00 p.m.
Sat7:00 a.m. to 9:00 p.m.
SunClosed
4.110,765 reviews
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nik11's profile image
14 years ago

DO NOT DO BUY from this dealership. The salesman and management here left allot to be desired. From the non existent customer service to blatant lies about a vehicle, I am amazed that they are still in business. A little about my experience, I negotiated a deal with them for a vehicle, put money down and was about to fly down to pick it up. After numerous unreturned phone calls to 2 different salesmen (Anthony and Wendell), I finally spoke with the finance dept (the only ones to actually answer the phone) to return my deposi... read more

miteymite34's profile image
miteymite34 
14 years ago

My husband and I have been searching for a Black Toyota Tundra and decided to take a Friday driving to different Toyota dealerships to see what was available. Knowing exactly what we were looking for we immediately asked the sales person if they had any Black Tundra's on the lot, he responded "I think we do" and about 20-30 mins later he explanined that the truck had just been traded in and hasn't been throught inspection or detail "yet". So we took a look and the console was ripped, full of dog hair and food crumbs. We just... read more

hornet's profile image
15 years ago

When looking for a Tacoma I mistakenly visited this dealership. They gave me a truck to test drive and I "parked" my old car with them. When I decided not to purchase the truck they refused to return my old vehicle because they "couldn't find the keys". This was obviously a ploy to pressure me into buying their vehicle. It was precisely this behavior that made me not purchase their vehicle. Because they couldn't find the keys I was allowed to drive the truck for an additional day or two from my house in North Richland Hills ... read more

thieves's profile image
15 years ago

I paid cash for my car yet Toyota of Grapevine still checked my credit report. This showed as a hard inquiry on my report and has negatively affected my credit score relative to getting the best interest rate possible for buying a house. I went in to the dealership and spoke with two people before Dustin Rogers, the manager, came to speak with me. He assured me that he would do what he needed to do to have the inquiry removed. After a month, it was still there. I visited Toyota again. I was kept waiting for nearly a half an ... read more

disappointed10's profile image
disappointed10 
15 years ago

My experience at this dealership has been horrible like many of the other experiences that I have read. We bought a used BMW from this dealership and the battery was dead when they sold it to us, it left my pregnant daughter stranded at school the very next day. The dealership did fix that, but promised us that they sent it to the BMW dealership to fix anything else that might be a problem, also told us that we would get a report from the BMW store. Did not receive anything and the car had bad brakes. Now not even 3 payments... read more

clairemh's profile image
15 years ago

PLEASE..NEVER, and I mean NEVER work with this dealership!!! Over the past 15 years, I have bought a lot of cars..This is by the far, the worst dealerships you can possibly buy from!! They tell you one price, but when you get to the table, it changes..How convenient!! 

lolah95's profile image
15 years ago

WATCH OUT!! Made a last minute 6-hr drive to purchase a certified pre-owned Camry they had listed online. The salesman & manager rushed us thru the buying process & shoved an extended warranty down our throats. Days later, we found a defect & called about it. The salesman said he would check on how to handle it & return our call (but never did). After 3 weeks of calling & texting, the manager said they lost $300 on the sell to us & didn't want to repair it (which would have cost them only $300 or less - it will cost US $500+... read more

jorpey's profile image
15 years ago

Avoid at all COST. These guys LIE, to get you in and then of course have a different vehicle then what is advertised. The so called sales manager Mr. Ivey is deceitful and refuses to give back your keys once they get a hold of them. They will tell you whatever they have too, to get you over to finance even if the information is wrong. In the end my deal was going to cost me the price of my new vehicle plus all the lease turn in charges from my old one. According to Mike, Honda would eat the overages and I would not be out an... read more

unhappysachse's profile image
unhappysachse 
15 years ago

I did have an ok experience buying the car from the sale person, but I cannot say I have been very satisfied with the service I've received from the service team. Here are the reasons why: 1- When the car was delivered, the gas tank was only 1/3 full. I was told the gas pump was broken that day, and was promised the next time I would be at the dealership, they would fill the tank for me. I have been back to the dealer 4 times since, but that promise has never been fulfilled. Below are the times I came back to the dealer: -- ... read more

Frequently asked questions about Texas Toyota of Grapevine

How is Texas Toyota of Grapevine rated?

Texas Toyota of Grapevine has a 4.1 star rating with 10,765 reviews. 

When is Texas Toyota of Grapevine open?

Texas Toyota of Grapevine is closed now. It will open at 7:00 a.m.