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4201 Spring Valley Rd, Suite 1150, Dallas, TX, 75244, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 7:00 p.m. | |
| Tue | 8:00 a.m. to 7:00 p.m. | |
| Wed | 8:00 a.m. to 7:00 p.m. | |
| Thu | 8:00 a.m. to 7:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 12:00 p.m. | |
| Sun | Closed |
I eventually started with. Mathew Morgan with idea of consolidating my debt and lowering my interest rate. Matt is a great guy and a hard worker. I started the loan process in September and finally gave up in January without a loan. I have never missed a payment and have an excellent credit score. The problem is that I own a piece of the company that employs me. They asked for several documents that the owner did not want.to supply. They stated that they needed these documents that were required because of new COVID restrict... read more
Business response:
Thank you for your feedback. Please know that your review will be shared with our management team, so that we can address the issues with your experience.
It took way longer than I expected to complete this process. This process was very painful. Every time I provided answers, paperwork, etc they came back & asked for more and much of it seemed to be very picky, minor things.. Also, it shouldn’t take an hour and a half just to sign the paperwork, which it did! Bottom line...it was easier purchasing my home than it was to refinance it!! I never expected to be this much trouble to refinance!
Business response:
Thank you for your feedback. Please know that your review will be shared with our management team, so that we can address the issues with your experience.
Partnership approach
Business response:
Thank you for giving us a top notch review! We would be honored to have your recommendation to your friends and family who are looking to refinance or buy a home in the future.
Knowledgeable and friendly reps. Communicated well with me throughout the process.
Business response:
Thank you for giving us a top notch review! We would be honored to have your recommendation to your friends and family who are looking to refinance or buy a home in the future.
Took 110 days to close. Horrible communication and follow up. Only one who was helpful was Taylor. Everyone seemed confused during the whole process. I will definitely recommend family and friends go elsewhere
Business response:
Thank you for your feedback. Please know that your review will be shared with our management team, so that we can address the issues with your experience.
I started my refinance journey in September of 2020, and did not close until January of 2021. The communication was horrific. Phone calls were never returned and e mail responses were scarce. I have several friends wanting to refinance, but I told them to avoid Texas Lending.
Business response:
Thank you for your feedback. Please know that your review will be shared with our management team, so that we can address the issues with your experience.
Completely functional, just don't expect a high level of engagement of communication. Of the 15 phone messages I left for my broker, 0 were ever returned. 8 days post closing and my original mortgage still has not cleared and phone calls and emails are still not being returned. Assuming that I would get anymore engagement after closing is my issue.
Business response:
Thank you for your feedback. Please know that your review will be shared with our management team, so that we can address the issues with your experience.
Whoever wrote these reviews surely didn’t work with Mr. Steven Barlow. I applied and his response was your scores were a little lower than what we need. What were my scores sir? What scores do you need? Theses were my follow up questions to him. A good lender would have provided this information to you. Then he sent an email for requested documents to complete the processing of my loan. Are you confused yet? Well, so was I. I emailed him as the paperwork was needed the next day. No response. I have a sizable down payment sav... read more
Business response:
Thank you for your feedback. Please know that your review will be shared with our management team, so that we can address the issues with your experience.
It was a disappointing experience. I felt a lot of pressure to hurry up and get docs/$$ sent but then every time there would be days before a response of receiving information. Also, 2 days before closing I was told I had to pay pints for escrow when all along all my documents said no escrow and no points. I was given option to either walk away or pay points. I would no recommend Texas lending at all do any of my friends or family because so felt this was very misleading and then I did not ha e time to find new option.
Business response:
Thank you for your feedback. Please know that your review will be shared with our management team, so that we can address the issues with your experience.
TexasLending.com has a 4.5 star rating with 4,119 reviews.
TexasLending.com is closed now. It will open tomorrow at 8:00 a.m.