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1 WATERFORD PROFESSIONAL CN, CN, YORK, PA, 17402, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Awful Honestly living in a college dorm is better than this place. If you do decide to rent here make sure it’s on the 3rd floor or else your life will be miserable. I’m on the second and you can hear EVERYTHING that your neighbors are doing above and below you (you think I’m kidding) .The walls are super paper thin!! I get that it’s “apartment living” and you will hear people, but not to the extent of hearing people’s phone calls and what tv show they are watching(I know it’s creepy but it’s true). Headphones will be your b... read more
Horrible apartment complex Management is completely inconsiderate and shady.
Bad experience Everything about this apartment has been wonderful except for the incredibly thin walls and the creaky floors. My husband and I signed a lease here back in September and we have been MISERABLE ever since. We listen to our neighbors television ALL day long and every time they walk, it sounds like they are going to come through our ceiling. We have addressed this with management, but there is nothing that they can do. This issue is a huge risk that you take when deciding to rent here. Once you sign a lease, ther... read more
Worst place! This place is awful! They have roaches and they have no consideration for their tenants! I told them about the roaches and they tried to make it seem like it was my fault.
Business response:
Thank you for providing your feedback and letting us know about this issue. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Please get in touch with your property management team and they will be happy to help you out. - The Apartment Gallery
Excessive fees and careless management BEWARE!!! The rent goes up EACH YEAR & the new always cycling management, are unprofessional. My husband and I lived at Stony Point for 4 years. We never had an issue with the management when we moved in, in 2016. Immediately after we moved in we noticed the frequent changes in office management. The office manager began to change every year it seemed, maintenance workers cycled in and out, and anytime we called the office managers (changed every year) it was like attempting to move mou... read more
Business response:
Good morning. Thank you for taking the time to make us aware of your concerns. The Apartment Gallery works very hard to establish and enforce fair policies, as well as to ensure that our apartment homes are in excellent condition. The Apartment Gallery management will be made aware of your concerns. If you require additional follow up to any of the concerns you’ve mentioned, please continue to communicate with your property manager. You may also contact our corporate office at 717-757-7807 and ask to speak to the Regional Pr... read more
Rent here if you like to be neglected Lived at this complex for 3 years. And this last year was the absolute worst. Im assuming property management was changed within the year. Maintenance requests take weeks to be resolved if ever. Cant tell you how many times I would check the portal to see my request closed out without anything being done. Getting in contact with someone in the leasing office is nearly impossible. The apartment was without A.C for nearly 2 months and upon move out at end of August was still without A.C.wa... read more
Business response:
Thank you for taking the time to make us aware of your experience. This is certainly not the experience we wish for our residents. The Apartment Gallery works very hard to establish and enforce fair policies, ensure that our apartments homes and grounds are in excellent condition, and provide our residents with excellent customer service. Thank you again for your feedback. - The Apartment Gallery
Take your money elsewhere I lived here for more than 3 years. It's much too expensive for the value of what you get in regard to space and amenities. When I first signed my agreement, i was shown a floorplan with a full balcony and an outdoor storage closet, but my apartment had neither, and no negotiation was made to correct this. Neighbors were inconsiderate and loud (and all concerns or complaints sent to the office were wholly ignored), the appliances in the apartment were old and don't work well, there are goose droppin... read more
Business response:
Thank you for taking the time to make us aware of your concerns. The Apartment Gallery works very hard to establish and enforce fair policies, as well as to ensure that our apartment homes are in excellent condition. The Apartment Gallery management will be made aware of your concerns. If you require additional follow up to either of the concerns you’ve mentioned, please continue to communicate with your property manager. You may also contact our corporate office at 717-757-7807 and ask to speak to the Regional Property Mana... read more
SOO Many Hidden Fees and Rules First, do not believe the pictures they share. That is not how the rooms actually look. Before you even get to see the lease, there’s non refundable application fees for each person over 18. Then another over $100 in administrative fees just for looking at your applications. They also give you like 2 days to get each step in the leasing process done. Probably to make you miss things they hide in the agreements. Then you finally get to see the lease and it’s 38 pages long!! Endless rules! My las... read more
Business response:
Good morning. Thank you for taking the time to make us aware of your concerns. The Apartment Gallery works very hard to establish and enforce fair policies, as well as to ensure that our apartment homes are in excellent condition. The Apartment Gallery management will be made aware of your concerns. If you require additional follow up to any of the concerns you’ve mentioned, please continue to communicate with your property manager. You may also contact our corporate office at 717-757-7807 and ask to speak to the Regional Pr... read more
Don't dream of getting your deposit back. So we moved out and made sure the place was spotless because we wanted our $760 deposit back. They decided to give us $22 back instead because they had to do a "full apartment carpet replacement." Totally wrong. There was no way they had to replace the entire carpet and it conveniently cost most of our deposit to fix. We're not even the only ones this happened to! Seriously don't live here unless you enjoy being cheated out of your money. The leasing people were nice but the second y... read more
Business response:
I’m sorry you didn’t have the best experience during your move-out process. While we do hold residents responsible for damages that are beyond acceptable wear and tear, we want to do this in the fairest way possible. Please reach out to us by phone at 717-840-9774 or email at waterford@theapartmentgallery.com and request a review of your account.
The Apartment Gallery - Property Management has a 3.6 star rating with 2,458 reviews.
The Apartment Gallery - Property Management is closed now. It will open on Monday at 8:30 a.m.