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The Bath Authority
- Kitchen & Bath
- Bedford Heights, OH
About this business
CLEVELAND BATHROOM REMODELING EXPERTS At The Bath Authority, we put our customers first… a lot of companies might say this but we live it! Our entire bathroom remodeling team from the founders of The Bath Authority to our production department, sales team, customer service reps, and installers, all of us are solely focused on the customer first! It starts with our company mission, to provide the highest quality bathroom remodeling products at the best market prices possible while delivering a world-class customer experienc... read more
Location details
24801 Rockside Rd, Bedford Heights, OH, 44146, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 10:00 a.m. to 3:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
Very satisfied with finish project. Concern communication between sales person and company. “They will work with you if you are not comfortable paying 90 percent cost of project before they start” your company did agree to 75 percent payment. Thank you! It did take several phone calls to accomplish this.
Business response:
Hi Customer, we appreciate you rating your experience with us at The Bath Authority! Is there something we could've done to make this a 5-star experience for you? Please let us know by contacting us at support@thebathauthority.com with your feedback!^J
I was very pleased with the whole process. It was installed without any issues and looks wonderful.
Business response:
Valerie , thank you for your glowing 5-star review! We're thrilled to know that you're happy with our bathroom remodeling services. Your satisfaction is our motivation, and we're here whenever you need us. Thanks again for choosing The Bath Authority.
Everything went as promised. No surprises.
Business response:
Dave , thank you for your glowing 5-star review! We're thrilled to know that you're happy with our bathroom remodeling services. Your satisfaction is our motivation, and we're here whenever you need us. Thanks again for choosing The Bath Authority. ^J
From start to finish, everything was great! The staff did an exceptional job! We love our new shower
Business response:
Hello, Lisa. We really appreciate you taking the time out to share your experience with us and thank you for trusting us at The Bath Authority with your home improvement project! ^J
They did fine work and yes I would recommend them.
Business response:
Robert , thank you for your glowing 5-star review! We're thrilled to know that you're happy with our bathroom remodeling services. Your satisfaction is our motivation, and we're here whenever you need us. Thanks again for choosing The Bath Authority.
The company provided good customer service. The technicians were on time. The crew cleaned up their own mess. They were courteous and professional.
Business response:
Customer , thank you for your glowing 5-star review! We're thrilled to know that you're happy with our bathroom remodeling services. Your satisfaction is our motivation, and we're here whenever you need us. Thanks again for choosing The Bath Authority. ^J
They were really prompt and right on time. I was real happy with the job they did.
Business response:
Jeanne , thank you for your glowing 5-star review! We're thrilled to know that you're happy with our bathroom remodeling services. Your satisfaction is our motivation, and we're here whenever you need us. Thanks again for choosing The Bath Authority.
The installers did a timely installation and were professional and polite. When it got late, they asked if they needed to go or stay, and I told them they could stay and complete the job. The individuals worked the whole time and did not even take a break. I can not say enough about them. I have had a lot of professional people in my home, and I think they were the most professional and considerate of my home. I was amazed at what they did. I was glad I hired them.
Business response:
Janet , thank you for your glowing 5-star review! We're thrilled to know that you're happy with our bathroom remodeling services. Your satisfaction is our motivation, and we're here whenever you need us. Thanks again for choosing The Bath Authority. ^J
Just a best all around experience from the salesman Ryan to the installers Danny S and Tyler
Business response:
Hello, Joyce! Thank you for this amazing feedback on your experience with us at The Bath Authority! We are so happy to hear that Ryan, Danny, and Tyler provided you with a great experience. Please don't hesitate to reach out if you need anything! ^J
Frequently asked questions about The Bath Authority
How is The Bath Authority rated?
The Bath Authority has a 4.9 star rating with 900 reviews.
When is The Bath Authority open?
The Bath Authority is open now. It will close at 8:00 p.m.