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The Bath Authority
- Kitchen & Bath
- Bedford Heights, OH
About this business
Location details
24801 Rockside Rd, Bedford Heights, OH, 44146, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 10:00 a.m. to 3:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
Business response:
Hello, Pam. Thank you for the 5-star review! We truly appreciate it. Please don't hesitate to reach out if you need anything!^JD
Business response:
Hello, Customer In Aurora,. Thank you for the 5-star review! We truly appreciate it. Please don't hesitate to reach out if you need anything!^JD
this was the worst bait and switch ever.
I had a defective shower niche installed, reported it right after installation, sent pictures to their support team but never received a call back. Seems customer support Anna quality are not important.
Business response:
Thank you for taking the time to share your feedback with us. We genuinely appreciate your input and apologize for any inconvenience you may have experienced. Your satisfaction is our priority, and we would like to address your concerns promptly. To discuss your feedback further or to resolve any issues, please feel free to contact our team at support@thebathauthority.com. We value your business and are committed to ensuring your experience with The Bath Authority is positive. Thank you for bringing this to our attention, an... read more
Ordered the wrong door. Shower unusable for a month. Horrible customer service
Business response:
Thank you for taking the time to share your feedback with us. We genuinely appreciate your input and apologize for any inconvenience you may have experienced. Your satisfaction is our priority, and we would like to address your concerns promptly. To discuss your feedback further or to resolve any issues, please feel free to contact our team at support@thebathauthority.com. We value your business and are committed to ensuring your experience with The Bath Authority is positive. Thank you for bringing this to our attention, an... read more
It’s looks good except one door is cracked which they said it would be replaced ! But when we used the shower the next day after install no hot water!! I called and they are sending someone in 3 weeks !!!! Really ? Check out everything before they leave !!!
Bath was toʻ be complete in 12 weeks or less, took almost 24 weeks, during which time I could not get an answers, if I actually got to talk to someone.
Business response:
Thank you for taking the time to share your feedback with us. We genuinely appreciate your input and apologize for any inconvenience you may have experienced. Your satisfaction is our priority, and we would like to address your concerns promptly. To discuss your feedback further or to resolve any issues, please feel free to contact our team at support@thebathauthority.com. We value your business and are committed to ensuring your experience with The Bath Authority is positive. Thank you for bringing this to our attention, an... read more
Both crews displayed willingness to interact with us as the customer.
Business response:
Thank you for taking the time to share your feedback with us. We genuinely appreciate your input and apologize for any inconvenience you may have experienced. Your satisfaction is our priority, and we would like to address your concerns promptly. To discuss your feedback further or to resolve any issues, please feel free to contact our team at support@thebathauthority.com. We value your business and are committed to ensuring your experience with The Bath Authority is positive. Thank you for bringing this to our attention, an... read more
Slow to respond. The project took much longer than contract stated. Once the main shower was installed we waited over 90 days for the glass enclosure and shower door to be delivered and put in. Called weekly after 2 months and was never given an eta. Finally contacted the glass door company direct to get an update and install date. Very disappointed with this company and how they dropped the ball on our project.
Business response:
Thank you for taking the time to share your feedback with us. We genuinely appreciate your input and apologize for any inconvenience you may have experienced. Your satisfaction is our priority, and we would like to address your concerns promptly. To discuss your feedback further or to resolve any issues, please feel free to contact our team at support@thebathauthority.com. We value your business and are committed to ensuring your experience with The Bath Authority is positive. Thank you for bringing this to our attention, an... read more
Frequently asked questions about The Bath Authority
How is The Bath Authority rated?
The Bath Authority has a 4.4 star rating with 1,022 reviews.
When is The Bath Authority open?
The Bath Authority is closed now. It will open at 11:00 a.m.