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The Bath Authority
- Kitchen & Bath
- Bedford Heights, OH
About this business
CLEVELAND BATHROOM REMODELING EXPERTS At The Bath Authority, we put our customers first… a lot of companies might say this but we live it! Our entire bathroom remodeling team from the founders of The Bath Authority to our production department, sales team, customer service reps, and installers, all of us are solely focused on the customer first! It starts with our company mission, to provide the highest quality bathroom remodeling products at the best market prices possible while delivering a world-class customer experienc... read more
Location details
24801 Rockside Rd, Bedford Heights, OH, 44146, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 10:00 a.m. to 3:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
Bath looks nice but there have been issues with communication
Business response:
Thank you for providing your feedback and making us aware of this issue. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Please get in touch with us at support@thebathauthority.com and we'd be happy to resolve your concerns. ^J
We love the new shower. The design process was good. We had a little trouble with the scheduling piece. They couldn’t get it done in one day, because they were late both days, due to the fact they did not have the parts they needed. They also had to make a run to a local hardware store for parts. The bottom line is the product was great, but installation wasn’t as promised. I would recommend it, but they need to tweak the installation process.
Business response:
Hello, Customer. We really appreciate you taking the time out to share your experience with us and thank you for trusting us at The Bath Authority with your home improvement project!
The Bath Authority of Cleveland was amazing! They were kind, courteous, thorough, quick, and respectful of my home. They arrived at the time they said they would and cleaned up well after they completed the project.
Business response:
Hello, Damentia. We really appreciate you taking the time out to share your experience with us and thank you for trusting us at The Bath Authority with your home improvement project! ^J
Business response:
Hello, Anna. Thank you for the 5-star review! We truly appreciate it. Please don't hesitate to reach out if you need anything!
The guys were very professional the entire time they were working on the project. They kept me informed of progress and an issue that they quickly resolved.
Business response:
Hello, Joe. We really appreciate you taking the time out to share your experience with us and thank you for trusting us at The Bath Authority with your home improvement project! ^J
I liked the men. They did an awesome job.
Business response:
Hello, Customer. We really appreciate you taking the time out to share your experience with us and thank you for trusting us at The Bath Authority with your home improvement project!
The bathroom was professionally done to my satisfaction.
Business response:
Hello, Customer. We really appreciate you taking the time out to share your experience with us and thank you for trusting us at The Bath Authority with your home improvement project!
Everything was great. The one who did the work did a wonderful job.
Business response:
Hello, Minnie. We really appreciate you taking the time out to share your experience with us and thank you for trusting us at The Bath Authority with your home improvement project!
Great experience
Business response:
Hello, Frances. We really appreciate you taking the time out to share your experience with us and thank you for trusting us at The Bath Authority with your home improvement project!
Frequently asked questions about The Bath Authority
How is The Bath Authority rated?
The Bath Authority has a 4.9 star rating with 900 reviews.
When is The Bath Authority open?
The Bath Authority is open now. It will close at 8:00 p.m.