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The Boozy Cow
- Restaurants
- Edinburgh
About this business
Location details
17 Frederick St, Edinburgh, EH2 2EY, United Kingdom
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to Midnight | |
| Tue | 12:00 p.m. to Midnight | |
| Wed | 12:00 p.m. to Midnight | |
| Thu | 12:00 p.m. to 1:00 a.m. | |
| Fri | 12:00 p.m. to 1:00 a.m. | |
| Sat | 11:00 a.m. to 1:00 a.m. | |
| Sun | 11:00 a.m. to Midnight |
Food ok, overpriced for what you get in comparison to other places. 10% service charge added to bill was a bit of a shock to be honest, didn't see anything about it on the menu or signs around.
Business response:
Hi Jaykel thank you for taking the time to leave us your honest feedback. We do state on our menu that a 10% service charge will be added to your bill at the end. Next time please just ask your server and they can remove it for you if you weren't happy with your experience. We hope you have a wonderful day.
I’m a regular customer but have to say last nite was so below normal standard. 5 people in my group and 4 meals delivered, one person had to sit and watch the other 4 people eat their whole meal before their meal came. Defo not good. More training needed for sure as simple drink order came wrong
Business response:
Hi Kirsty, thanks for taking the time to leave us your feedback. I can only apologise that we messed up your order on the day and that one of the meals was missing. We tried to rectify this as quickly as we could and made sure to take it off your bill on top of the discount we gave your whole table. We are continously training our staff and always strive for excellent service. We hope you will give us another try. Kind Regards BCE Team
Service was very poor. Food was cold and one burger so cold was inedible. Starters and mains dumped on table together. Regular customer but the restaurant has nosedived in quality.
Business response:
Anthonyw, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Please reach out to us so we can work towards a resolution. Thanks again for bringing this to our attention. We hope to hear from you soon. All the best, The Boozy Cow 0131 226 6055
Far too hot, asked for air con and it wasn’t out on. We had to sit outside as it was so loud we couldn’t even speak and food was basic
Business response:
Toni, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. We are a pretty lively bar and restaurant so it can get pretty loud and warm at times. One of our air con units is unfortunately in the process if being fixed so that may have been the reason it wasn't put on for you, our apologies for that. We hope you give us another try. Kind regards, BCE team.
got placed down stairs where there were no other people, felt we were put there out the way. So we couldn’t really see what was going on or get a feel for the place. Bar men swore a lot. Took a while to be served. Cocktails weren't that good considering price. Overall disappointed.
When we arrived the server told me ‘sorry luv, you’ve not booked’, which I had. She then found my reservation, and basically sprinted across the place to beat us to the table. We weren’t given a menu for 10 mins, and when we were it was only one between the four of us. The server didn’t seem to care at all about what we were ordering, and only came back once in the 2 hours we were there to check if we wanted refills. On top of that, when we did get our food, it was burned and dry (the chicken burgers) and the other food was ... read more
Very dramatic server who refused to serve alcohol when she seen my friend who’d had only two drinks stumbled from her chair by accident. Very judgemental when not knowing any facts at all.
Business response:
Thanks for leaving us a review. Unfortunately we take the licensing laws very seriously which meant if we believed your friend to be over intoxicated we wouldn't serve her alcohol. Our staff are just trying to do their job to the best of their ability and have to use their judgement when serving customers.
Food was good. Poor service. We ordered drinks and burgers with side all together. After 10 minutes we got our side and the drinks. The burger arrived 45 minutes later after reminding our waitress. We asked for water 2 times and never got any. Wanted to order milkshakes but of course the kitchen was already closed because we got the burgers so late. Our waitress apologized when we got our burgers but never acknowledged us of any mistakes from their part. Used to be my favourite burger place but won’t be back.
Place was empty but we were placed at a high table with no backs on the chairs and back to back with two big groups. the food was basic at best for £55 its obviously disappointing if you went some place in the £25 range this is the food you would expect.
Frequently asked questions about The Boozy Cow
How is The Boozy Cow rated?
The Boozy Cow has a 4.3 star rating with 4,441 reviews.
When is The Boozy Cow open?
The Boozy Cow is closed now. It will open at 12:00 p.m.