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The Boozy Cow
- Restaurants
- Edinburgh
About this business
Location details
17 Frederick St, Edinburgh, EH2 2EY, United Kingdom
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to Midnight | |
| Tue | 12:00 p.m. to Midnight | |
| Wed | 12:00 p.m. to Midnight | |
| Thu | 12:00 p.m. to 1:00 a.m. | |
| Fri | 12:00 p.m. to 1:00 a.m. | |
| Sat | 11:00 a.m. to 1:00 a.m. | |
| Sun | 11:00 a.m. to Midnight |
Burger and chips were both overcooked. Only two members of staff were on. Pretty poor all round. For two people the bill came to 75 quid, wasn't really value for money at all.
Food was ok, certainly not worth the price. £25 for 6 sliders? Absolutely shocking, barely any meat on them at all. Pathetic!
Business response:
Hi Thomasc, we regret to hear that you are displeased with your recent experience with us. We hope you are willing to give us another chance. Please reach out to me at Marc.Ludwig@signaturepubs.co.uk so we can work towards a resolution.
It’s unfortunate the day we went I think there was a few staffing issues and a problem with a grill. We waited a long time to be served, every time we wanted a drink we went to the bar to be told it’s table service however, no one came near the tables. Someone took a drink order then the drinks never arrived they had been forgotten about. The food was fine, we all enjoyed it although for a table of 4 the size of the table was so small. We couldn’t fit the trays our food came on and our glasses for water and cocktails on the ... read more
Business response:
Hi Lesley, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. We appreciate you bringing this experience to our attention. If you are willing, please contact me at Marc.Ludwig@signaturepubs.co.uk so we can work towards a resolution. We look forward to hearing from you.
Food was disappointing and customer service was terrible. Would not recommend and would not return
Business response:
Markm, it is disappointing for us to hear that your experience was anything less than great. We would like the opportunity to address your concerns. Please reach out to me directly on Marc.Ludwig@signaturepubs.co.uk when you have a chance. Thank you, and we look forward to hearing from you.
Pish. Waited 40 minutes for 2 bevs. And they were pish anaw. Nae gid. Dinny recommend. Bosh
Business response:
Thank you for letting us know about your recent visit to The Boozy Cow. Have a nice day
Food was warm at best and very average - definitely not worth the price. Won't be going back.
We had a 7pm booking. We were a party of 3 with a teenager and were seated in an area to the back of the restaurant, adjacent to a very large and loud stag party. To be fair, the staff did try to calm the group, but we knew it was going to get very messy!! We decided to leave, but no offer to find an alternative table was made.
Disappointed with our trip to the boozy cow. Had been looking forward to it on our trip. We arrived and were seated without menus until we had to ask for them. I ordered the “sliders” and was told they wherent available so I ordered popcorn chicken and a side of bbq sauce and cheesy bacon fries. Food came, without bbq sauce and without bacon on fries. I had to tell 3 different servers the issue and they all asked me each time want the issue was and then when the problem was being rectified I had to explain “what was wrong” f... read more
Business response:
Ciarad, we pride ourselves on providing exceptional service, so we are disappointed to hear that your visit with us was anything less than satisfactory. Please contact me on Marc.Ludwig@signaturepubs.co.uk so we can work with you to make this right.
Nice place, theme & decor, food tasted great (the food that we managed to have) Server Sophie was great but then I think her shift ended. Drinks & starters came out quick but then we waited over an hour for our mains (a table of 5 or 6 who arrived well after us received all their food very quickly). We ended up having to cancel our mains because we would have been late to the event we were going to. Overall this completely ruined the experience that had started well. Won’t be returning or recommending.
Business response:
Louise, we're disappointed to hear of the negative experience you had at our location. If you are willing to give us another chance, please contact me on Marc.Ludwig@signaturepubs.co.uk so we can understand your situation better in order to try and turn your experience around. Thank you, The Boozy Cow
Frequently asked questions about The Boozy Cow
How is The Boozy Cow rated?
The Boozy Cow has a 4.3 star rating with 4,441 reviews.
When is The Boozy Cow open?
The Boozy Cow is closed now. It will open at 12:00 p.m.