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The Boozy Cow
- Restaurants
- Edinburgh
About this business
Location details
17 Frederick St, Edinburgh, EH2 2EY, United Kingdom
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to Midnight | |
| Tue | 12:00 p.m. to Midnight | |
| Wed | 12:00 p.m. to Midnight | |
| Thu | 12:00 p.m. to 1:00 a.m. | |
| Fri | 12:00 p.m. to 1:00 a.m. | |
| Sat | 11:00 a.m. to 1:00 a.m. | |
| Sun | 11:00 a.m. to Midnight |
Really bland food
Business response:
Opentable Diner, thank you for bringing this matter to our attention. We regret that you had a negative experience, and will use this as an opportunity to improve. We pride ourselves on our food quality so it is disappointing to hear you thought it was bland! Thank you again for taking the time to let us know how we can improve. We hope you will consider us again in the future. Take care.
Understaffed and rubbish drinks. Took ages to get served but can’t go to the bar as all table service. Bloody Mary was worst my bf had ever had. Staff were lovely but needed more.
Business response:
Hi Dave, we regret your most recent visit with us was not up to the standards we strive for. We would like the opportunity to address your concerns. Please reach out to us directly to Marc.Ludwig@signaturepubs.co.uk when you have a chance. Thank you, and we look forward to hearing from you.
Was given no bill to check, service charge included without being made aware then just given a total and expected to pay. Waitress was very abrupt and unprofessional
Business response:
Thank you for your feedback. We always aim to deliver a great experience, and we are gutted when we don’t meet expectations. Thanks for taking the time to bring this to our attention. We will use the feedback to make us better and to ensure this doesn’t happen again.
Not worth the money, service sub par and food lower than average quality
Business response:
Hi Lola, Thank you for your feedback. We apologies you didn't enjoy your time with us. We hope you choose to visit us again, were we can hopefully provide a better experience for you
Never again will we visit!attitude of the staff was terrible,because we had our daughter with us they had to move a few tables around and you would have thought it was a major operation.then where we were sat was cold and drafty next to a window.tables were sticky and wobbly and for napkins it was a kitchen roll!!! Server took ages to take our order which might I add arrived wrong!!!the. To top it all off we couldn’t get dessert as we had to be out for 8 as we had a child but If our order had been taken sooner we would have ... read more
Business response:
Thank you for your review. We set a high standard for ourselves, and we’re so sorry to hear this was not met in your interaction with us at Boozy Cow. As we are a dive-inspired cocktail bar we not particularly child friendly; moreover our licencing is very strict on where under 18's are allowed to be seated in our venue as well as the time they are allowed by law to be on our premises. We apologize again that this had affected your experience with us.
HIGHLY NOT RECOMMEND! Somehow the description of my experience didn't appear in this review,so i will write again. 1 i will give 0 stars if is be possible,but it's isn't the option. We started with arriving to restaurant without reservation,was politely decline and told only through online reservation, us being in good quickly check website and get online reservation after 5 min we get seated in waiting area at 19:30 because of course there is no table but online reservation is plenty time slots. We immediately order two dri... read more
Business response:
Thank you for your review. I'm sorry to hear you had a frustrating experience, but we really appreciate you bringing these issues to our attention. We’ll strive to do better. We always aim to deliver a great experience, and we are gutted when we don’t meet expectations. Thanks for taking the time to bring this to our attention. We will use the feedback to make us better and to ensure this doesn’t happen again.
I feel awful for saying this but I didn’t love the food options. I got the fries and haggis bites and the haggis bites were fine but the whisky sauce was super thick. The fries were also covered in barbecue seasoning (I think) and I really didn’t like it. I did try but I ended up leaving most of my food and regretting ordering any to begin with. I didn’t take any photos as I didn’t enjoy it. I also felt the service charge was a cheeky addition as it didn’t seem to be optional but also we didn’t really have much service. Some... read more
Very overpriced food, drinks are good, good location, good service overall much better options in Edinburgh
Business response:
We appreciate all reviews, and appreciate you giving us the chance to improve by providing us with this feedback. We feel our prices are on par with our competitors and the current market in the city but appreciate that everything is going up in price which is difficult. Thank you again for taking the time to let us know how we can improve. We hope you will consider us again in the future. Take care.
Seriously dirty place with sub par service - very disappointing
Business response:
Opentable Diner, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.
Frequently asked questions about The Boozy Cow
How is The Boozy Cow rated?
The Boozy Cow has a 4.3 star rating with 4,441 reviews.
When is The Boozy Cow open?
The Boozy Cow is closed now. It will open at 12:00 p.m.