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The Colonnade at Beckett Lake
- Assisted Living Facilities
- Clearwater, FL
About this business
Location details
2155 Montclair Rd., Clearwater, FL, 33763, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
To be honest we have had our ups and downs and I suppose it's hard to rate our situation since my sister's condition has changed so drastically since June. They also had the unexpected death of their Care Consultant which I have to take into consideration. For the most the staff is very pleasant when we are around and my sister is a difficult patient. But we still have to go there every day to make sure everything is ok with my sister. I assumed assisted living would be a bit more assisted but leaving a loved one in others c... read more
The facility needs a dedicated Insurance Coordinator. The interface with the insurance company is almost nonexistent. The real problem is the insurance companies and I realize there is really nothing your organization can do about that. The Colonnade is doing the best they can do within the current system
The sales staff was super helpful and accommodating with a short time frame before my mother was released from her rehab facility. That is where the good ended unfortunately. My mother did not participate in activities as she was only there for just over 1 week before going back to the hospital for a raging UTI. Communication overall was very challenging to get ahold of anyone. Not sure if they were short staffed but if you give a new resident a way to beep for assistance you would expect a timely response. Even after being ... read more
It's a wonderful place with a fabulous facility, great food, and lots of engaging activities. The staff is caring, and I appreciate the improvements being made
I have had really positive experiences but I'm not the resident although to fair my friend doesn't always care for the food and of doesn't always think she needs to be there The price is perfect right now I'm impressed by cleanses and the no bad smells Can not say enough positive-things the staff ALL the staff Special call out to [name removed] She's the best ! [name removed] the CEO is on and follows up Things that could present negativity aren't worth addressing
The reassurance that the first week will be slightly confusing but the staff has been through this with the other residents and the newbie catches on quickly. The foods they like are made specifically for them to help ease the transition. The only other thing needed info on is what items are supplied and what items must be purchased by the resident i.e. toilet paper, paper towels, shampoo and body wash, etc
1) Management doesnt respond to concerns unless it's in their interest. Does not respond to emails or phone calls, however lower level personnel usually respond. 2) Management appears to prioritize financial objectives over the best interest of the occupant. 3) The Memory Care Unit is horrible. It desperately needs to be updated with newer furniture as the existing decor looks like it was procured from a thrift store. 3) MC staff exhibited minimal interaction with the residents. Usually one person sitting in the back of the ... read more
I have to be honest - the initial experience was amazing - [name removed] (sales) was beyond kind & great at sales. The location, Rooms & balcony view was amazing. Beautiful landscape, and facility. Our Dad was happy to go there. And we thought it was the perfect location for him & his cat. However, after time went on, it became a significant challenge. Billing was often incorrect, made excuses for random charges not applicable, extra fees assigned. Shuttle was seldom available, no driver, or broken down & my sister consiste... read more
My daughter says that the facility smelled like urine! The staff seemed nice. My sister didn't like the food very much. She didn't stay long enough to experience any activities that might have been offered. That is about all I can say.
Frequently asked questions about The Colonnade at Beckett Lake
How is The Colonnade at Beckett Lake rated?
The Colonnade at Beckett Lake has a 4.1 star rating with 119 reviews.
When is The Colonnade at Beckett Lake open?
The Colonnade at Beckett Lake is open now. It will close tomorrow at 12:00 a.m.