The Colonnade at Beckett Lake

Robert 

on AplaceForMom

8 months ago

Do to a staffing issue, another member of management did the tour for us. Certainly adequate and informative nonetheless. The outside grounds were nice, overall activity rooms and dining areas looked adequate as well. Only problem was that there were no available rooms at this time to meet our needs, only small units were available. Otherwise, would have inquired more about faculty. 

Anonymous 

on AplaceForMom

9 months ago

My friend is a resident at The Colonnade and everything has been good. I would recommend this facility to others. 

Anonymous 

on AplaceForMom

10 months ago

The Colonnade was a godsend for us. My mother was well cared for by the staff and happy to be there. Mom had a beautiful end in hospice after only 8 days of enrollment. The Colonnade nurse, [name removed], helped guide me in choosing a hospice, something I am grateful for. We choose Accent and were pleased with Mom's final days in their care. 

Anonymous 

on AplaceForMom

11 months ago

Beautiful facility & grounds. Lots of windows, light, many rooms have fully screened in patios with views. Staff in general very kind. Offer shuttle services for appts & activities. Only down side (after the fact) was lack of coordination with sales staff, medical staff, & activity staff. Shared that this was available but after the "sale" part was done, none of the other care/or specific staff were introduced or had the opportunity to sit & understand the process, communication, or otherwise. Many options just a lack of coo... read more

Anonymous 

on AplaceForMom

11 months ago

The staff that I have interacted with have been helpful and friendly and determined that my mother have a good experience. The communication between the community and the family I found to be less than adequate. It would be really helpful to know when housekeeping comes in, when laundry day is and how we stay on top of these things, so my mother is not inconvenienced and family members don't find themselves doing laundry and changing the bed. I have not had the food, but my understanding is that it is acceptable quality but ... read more

Anonymous 

on AplaceForMom

a year ago

The family like atmosphere, the ambiance as soon as you go in the door. We also love the friendliness and helpfulness of the staff. I witnessed a resident fall in the dining room and the response from the staff was outstanding. That makes me feel comfortable. I am a retired nurse. I am impressed with the nursing supervisor and the marketing person ( their names have escaped me). I am especially impressed with the receptionist. She knows everyone and she also possesses a customer service mentality that caters to the residents... read more

Stanton 

on AplaceForMom

a year ago

Our family had an in person tour with The Colonnade at Beckett Lake and we thought it was very nice but at the time we needed to move our loved one in, they had no vacancies. 

Christine 

on AplaceForMom

a year ago

My mother had to be placed there after being in the hospital and refusing to go into assisted living. It was kind of an emergency, and she had to be placed in memory care. Everyone involved could not have been more helpful. They were amazing. My mother lives in Florida by herself, and me and my brother and sister live in the Chicago area. Her move was quick and very easy. The process was explained to us, the staff at The Colonnade always takes pictures and will send them off to us or post them on Facebook. All three of us ha... read more

Theresa 

on AplaceForMom

a year ago

Our family had an in person tour with The Colonnade at Beckett Lake and we thought the tour experience and the community was excellent, but there was another community that felt more like home, and we liked the look of the building, the price and the location.