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The Congress Plaza Hotel & Convention Center

3.7

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Location details

520 South Michigan Avenue, Chicago, IL, 60605, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.720,608 reviews
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Alba's profile image
Alba 
a year ago

I wanted to leave since the first day It had a very strong smell and it was kind of scary. The place is old and you can see they have not invested much in doing some remodeling to keep it up to date. Overpriced to what it offers. Location 

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Emily 
a year ago

Fair 

Allison's profile image
Allison 
a year ago

Old building that smells even older. The rooms are very old and smelled like vinegar. There is no thermostat control in the rooms and lighting is pretty dim as there was only a few desk lamps. The paint was cracking and covered every electrical outlet. Shampoo was provided in a large dispenser attached the the wall that can be easily tampered with. The whole place was confusing to navigate and is in desperate need of a renovation. For the price your paying to stay here, you're better off paying a tiny bit more to stay at one... read more

Daniel's profile image
Daniel 
a year ago

Fair They gave me a room occupied by someone or it was a room they hadn't cleaned yet. There was a lot of dirt and clothes scattered. 

Jaffe's profile image
Jaffe 
a year ago

Fair Cheap 

Cecylia's profile image
Cecylia 
a year ago

I left early to go somewhere else to stay so very terrible. Non-functional toilet, dirty bathroom, uncomfortable bed Location 

Taylor's profile image
Taylor 
a year ago

Disappointing We had absolutely no air in the room and they just brought a fan,and yes us to shut our curtains,very disappointed The view of the floor when u first walk in is absolutely gorgeous 🥰 

Theresa's profile image
Theresa 
a year ago

Fair A bit outdated. Very small TV Cleanliness, location 

Robert's profile image
Robert 
a year ago

I will never stay here again. Place was absolutely disgusting. From the carpet in the hallway to the rust in my bathroom. There were open holes in the bathroom ceiling for the fire sprinkler which anyone could fit a camera in. Location was nice. Staff was fine. 

Frequently asked questions about The Congress Plaza Hotel & Convention Center

How is The Congress Plaza Hotel & Convention Center rated?

The Congress Plaza Hotel & Convention Center has a 3.7 star rating with 20,608 reviews. 

When is The Congress Plaza Hotel & Convention Center open?

The Congress Plaza Hotel & Convention Center is closed now. It will open at 9:00 a.m.