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The Congress Plaza Hotel & Convention Center

3.7

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Location details

520 South Michigan Avenue, Chicago, IL, 60605, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.720,608 reviews
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Gilberto 
2 years ago

Bad 

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Vanessa 
2 years ago

It was ok for a one night stay after several drinks. Lots of character in the building which was the best part about it It’s expensive and our room was pretty dirty. You could tell someone lazily vacuumed around the room because there was dust in the corners and around the small table. The windows were very dirty. Inside and out. The sink leaked. The air conditioner was not very cold and they only provided 1 pillow-the other pillows were decorative with shams on them and I wasn’t sure if those get cleaned after ever check ou... read more

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Scott 
2 years ago

Fair The whole hallway leading to our room smelled of Marijuana. It made our room stink. The location is amazing! 

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Natasha 
2 years ago

It was only for 1 night so I just dealt with it. But I will never stay there again. The location of the hotel and the lobby of the hotel You would think that your room would be real nice. Leading up to the room there is broken wood slats by the doors, when I walked into the room I was very disappointed. It was small. Broken furniture, yellow stuff on the light on the bed. Rusty stuff around the room. The shower extremely small. 

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Sara 
2 years ago

Camere pulite ma estremamente decadente Le camere erano pulite, ma la struttura nel suo complesso è davvero decadente. C’erano delle ale più nuove, ma la camera a noi assegnata si trovava nell’area Buckingham che sembra l’ambientazione di un film a tema proibizionismo degli anni ‘70 La posizione 

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Kathleen 
2 years ago

Great historic looking lobby but staff and other facilities need updating, front desk is a nightmare t's furnished with plastic Ikea furniture, the check in is a nightmare. I had to make a different reservation for each night I stayed or pay twice as much. Every single day my key did not work and I had to check in again. The a/c in some rooms was not adjustable, or barely adjustable in others and freezing. I heard the manager say 10 people had had their third party reservations cancelled, leaving them stranded. It's very exp... read more

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Jose 
2 years ago

Very Poor Que cobren una fianza , no la devuelvan ( cuando quedan en liberarla en el momento) y ni siquiera se dignen a contestar los mensajes que se les envían. 75 dolares estafados por el momento. La ubicación 

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Lauren 
2 years ago

Disappointing 

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Kim 
2 years ago

Disappointed The building is old the room was dingy. The air conditioning didn’t work well and I was told there was nothing that could be done. Wi-Fi was terrible. The bed was comfortable. Great location. 

Frequently asked questions about The Congress Plaza Hotel & Convention Center

How is The Congress Plaza Hotel & Convention Center rated?

The Congress Plaza Hotel & Convention Center has a 3.7 star rating with 20,608 reviews. 

When is The Congress Plaza Hotel & Convention Center open?

The Congress Plaza Hotel & Convention Center is closed now. It will open at 9:00 a.m.