The Congress Plaza Hotel & Convention Center's cover image

This profile has been claimed by the business owner or representative.

The Congress Plaza Hotel & Convention Center

3.7

About this business

Location details

520 South Michigan Avenue, Chicago, IL, 60605, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.720,608 reviews
Select a rating
Richelle's profile image
Richelle 
2 years ago

Probably will never book here again There was no heat, the room and bathroom was very small and the tv was very small. It was a great location 

Christophe's profile image
Christophe 
2 years ago

Fair Chambre avec vue sombre Les travaux bruyants dans la chambre contiguë même le soir 

Dominique's profile image
Dominique 
2 years ago

Guest care was terrible Dirty rooms with bugs in the bathroom and broken showers that weren’t fixed. Spoke with front desk they didn’t help tried contacting managers multiple times no help no room changed and no fixed shower. Rooms were close together location was great 

Jose's profile image
Jose 
2 years ago

Very Poor Servicio 

Kadeesia's profile image
Kadeesia 
2 years ago

Bad 

Duarte's profile image
Duarte 
2 years ago

Fair 

Frank's profile image
Frank 
2 years ago

OK for one night stay, but not for longer. Where to start? This is a very old hotel, and the rooms show it. There is no air conditioning, but a fan in a box, with its button painted over, and the room walls have many coats of paint. Trying to open some of the sliding windows was a herculean task when at all possible. There are hardly any wall outlets in the room. Walking down the dark hallways to your room can give you the creeps. It is a good location, close to restaurants. An older style of hotel with lots of history. 

Salvatore's profile image
Salvatore 
2 years ago

Not a great place but clean and affordable Room was hard to find. Hallway smelled like smoke. Shower water never got warm. Double beds were just full size beds. We got stuck in the elevator which delayed checking out of parking which incurred a charge. Could not change inputs on TV to play video games or use firestick. I like the location. The place was clean. Price was right. 

Samira's profile image
Samira 
2 years ago

Very Poor The shower was cold. The door between the 2 rooms was not well locked so we were hearing all the conversation of the other room. The window was so thin that it is likely we were on the street The place 

Frequently asked questions about The Congress Plaza Hotel & Convention Center

How is The Congress Plaza Hotel & Convention Center rated?

The Congress Plaza Hotel & Convention Center has a 3.7 star rating with 20,608 reviews. 

When is The Congress Plaza Hotel & Convention Center open?

The Congress Plaza Hotel & Convention Center is closed now. It will open at 9:00 a.m.