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The Congress Plaza Hotel & Convention Center

3.7

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Location details

520 South Michigan Avenue, Chicago, IL, 60605, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.720,608 reviews
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Linda's profile image
Linda 
3 years ago

Fair 

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Keiko 
3 years ago

Disappointing It took a long time to get hot water. Receptionist, no smile, were rough and inefficient. They forgot giving me the receipt of the payment. Just told me "all set" when I returned the room cards. I forgot about asking, either, so I had to come back to the hotel to get the receipt later. The water system is very bad. I would pay more to stay at other place next time. Location is great. 

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Frank 
3 years ago

Once elegant property needs serious renovations The property is ver rundown. The lobby is very nice but the rooms are extremely run down. The rooms are basically a bed with desk chairs. There is no comfortable chair or sofa in the room. Rooms need major renovations. Shower pressure poor. The hallways are so run down. The website photos misleading. The air conditioning decent but could be colder. The first room they assigned us had a stench of cigarette and they did get us another room. Hard to feel comfortable in these rundo... read more

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Virginija 
3 years ago

Good location , but some rooms needs upgrade .. We got one of the very outdated inside Hotel Rooms with no view that smelled like a mold and Lysol .. Slept there one night only and were happy to leave as soon as we could in the morning .. It’s definitely not worth of the money we paid .. Good location. 

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Irving 
3 years ago

it was great overall with the location and how close it was to the CTA and buses but the room was always so hot. doing l Barely working A/C. rude staff. location 

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Akil 
3 years ago

I would not stay here again for the price I paid of $250/night It was overpriced for the value of the hotel - it is a very old building in need of major renovation The location 

Katja's profile image
Katja 
3 years ago

It is ok place for a day or two The smell in the room and not enough light. The location is good and staff is friendly. 

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Sara 
3 years ago

fatal la ubicación no es tan buena esta lejos de la zona centro fatal todo, no limpian las habitaciones el personal de recepción es desagradable de trato fatal 

Brayan's profile image
Brayan 
3 years ago

Poor 

Frequently asked questions about The Congress Plaza Hotel & Convention Center

How is The Congress Plaza Hotel & Convention Center rated?

The Congress Plaza Hotel & Convention Center has a 3.7 star rating with 20,608 reviews. 

When is The Congress Plaza Hotel & Convention Center open?

The Congress Plaza Hotel & Convention Center is closed now. It will open at 9:00 a.m.