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The Congress Plaza Hotel & Convention Center

3.7

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Location details

520 South Michigan Avenue, Chicago, IL, 60605, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.720,608 reviews
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Vincent 
3 years ago

My stay was adequate The restaurant is T E R R I B L E The air conditioning was cold 

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Denise 
3 years ago

Awful experience Limited air conditioning,controls broke Shower curtain dirty,interior No fridge Hotel restaurant was out of alot on menu and staff did not know, kept coming back to tell us. We left. Hotel breakfast served omelette watery on plate. Upon check out, desk reservation never asked how things went or have a nice day, just "your all set". 

Anne's profile image
Anne 
3 years ago

Fair 

Manuel's profile image
Manuel 
3 years ago

Fair El hotel está muy viejo, los servicios están muy deteriorados Ubicación únicamente 

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Kai 
3 years ago

Günstige und zentrale Übernachtungsmöglichkeit in renovierungsbedürftigem Hotel. Das Personal ist unfreundlich. Die Zimmer schon sehr in die Jahre gekommen, vor allem das Bad. Unser Zimmer roch zudem nach kaltem Rauch, als wäre es früher ein Raucherzimmer gewesen. Das Hotel hat einfach einen vergleichsweise angemessenen Preis und eine super Lage fast direkt am Art Institute und direkt am Park. Die Betten sind sehr komfortabel. 

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I 
3 years ago

A pleasant stay in a gently-fading hotel that we've experienced as great in better times. We were in the Buckingham Wing - an annex at the very side of the hotel - we got the impression it was overlooked at times by the hotel admin. As we checked out, the representative agreed that they were not the best rooms and said we should have asked to be moved. When I asked why we were put there in the first place, she said it was because they were full. Very comfortable bed. Well-appointed bathroom toiletries. Room service for break... read more

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Ori 
3 years ago

Poor No hot water in the shower Bad smell in the hallways Old facility good location 

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Patrick 
3 years ago

This property is in need of updating and greater attention to detail. The hotel is very dated and the rooms look and feel worn and tired. The pillows on the bed are terrible and the halls smell of marijuana. We saw peeling paint, dirty windows, and rusty bathroom drains and safety handrails in our shower. There are other hotels in the area that are much cleaner and nicer and similar in price. We won’t be staying there again in the future. The location is excellent. 

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Peg 
3 years ago

Fair Called for pillows, never got them. One pack of coffee in room. No coffee in lounge are for guest. Rooms outdated. location was ok 

Frequently asked questions about The Congress Plaza Hotel & Convention Center

How is The Congress Plaza Hotel & Convention Center rated?

The Congress Plaza Hotel & Convention Center has a 3.7 star rating with 20,608 reviews. 

When is The Congress Plaza Hotel & Convention Center open?

The Congress Plaza Hotel & Convention Center is closed now. It will open at 9:00 a.m.