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The Congress Plaza Hotel & Convention Center

3.7

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Location details

520 South Michigan Avenue, Chicago, IL, 60605, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.720,608 reviews
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Alaba's profile image
Alaba 
3 years ago

Poor 

Hussain's profile image
Hussain 
3 years ago

Poor 

Joseph's profile image
Joseph 
3 years ago

disgusting, rude staff. everything. disgusting rooms, unfriendly staff. massive queues for check in. rooms covered in hair, stained mattresses. safes don’t work. third floor is a building site. nothing 

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Tercio 
3 years ago

Muito caro para o que entrega! Chuveiro não funcionava. Barulho das ruas Preço elevado Serviço de limpeza Falta de aquecimento nas acomodações Localização, que também não é das melhores. 

Anita's profile image
Anita 
3 years ago

Very Poor 

Steven's profile image
Steven 
3 years ago

Disappointed in all but the location and common areas Better hot water in showers and updated rooms and hallways Location could not be better. Lobby and common areas very nice. Rooms disappointing. Rooms are very antiquated for the price charged. Shower water was awful. Drizzle of hot water. 

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Kumar 
3 years ago

Parking recommended by Hotel is too expensive for hotel guests. Room was bad. Hotel parking recommended apparently for hotel guests is too expensive on a daily rate. Could have had a special discount for guests rather than paying full parking rate(over USD 50 per 24 hrs). Room given could have been for value paid for, located at the Buckingham corner, facing East Harrison Street road and the exit/entrance was the worst possible room we could get. Too loud through out the night from the street, room walls and doors not sound ... read more

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Hector 
3 years ago

won’t do it again it’s old. toilet ran all night long. bed was hard and house keeping did not clean rooms in between days nothing 

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Anny 
3 years ago

Disappointing Bathroom facilities were unacceptable; broken sink, stuck tube filling up sewage, hot water not available. Only 2 pillows that were in poor condition The location 

Frequently asked questions about The Congress Plaza Hotel & Convention Center

How is The Congress Plaza Hotel & Convention Center rated?

The Congress Plaza Hotel & Convention Center has a 3.7 star rating with 20,608 reviews. 

When is The Congress Plaza Hotel & Convention Center open?

The Congress Plaza Hotel & Convention Center is closed now. It will open at 9:00 a.m.