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The Congress Plaza Hotel & Convention Center

3.7

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Location details

520 South Michigan Avenue, Chicago, IL, 60605, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.720,608 reviews
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Mary's profile image
Mary 
3 years ago

Would not recommend Pretty much of everything. The lobby of the hotel is very nice, and the check in was fast and easy. But it all went downhill from there. Our room was, what must have been, the older section of the hotel. Shabby elevator up to an equally shabby floor. The room was clean and some updates were made, but I have been in bigger closets. Small, uncomfortable bed, but still no place to walk around. The hotel was a 5 minute walk from the wedding we were in town to attend. 

Dunny's profile image
Dunny 
3 years ago

Bad 

Christoph's profile image
Christoph 
3 years ago

Poor 

Amy's profile image
Amy 
3 years ago

American horror story Very old room smelt like old smoke, Air conditioning was on and the room was freezing, waited for check in, no comforter on bed just a velvet blanket which wasn't nice, corridors and lifts need an update they are almost scary when traveling alone. The view 

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Gena 
3 years ago

haunted hotel!!!!!! right when we got into the lobby it looks super fancy and super bright. right when we got our key rooms the hallways looked super sketchy. they were very dim and had a weird smell. we were placed in the south tower on the fourth floor. right when we got into our room the proportions were odd. it smelled like mildew in the room. felt very moist. we kind of brushed it off as we weren’t spending too much time in the hotel. the beds were super firm. we read that this hotel was old but didn’t think much of it.... read more

Ashoka's profile image
Ashoka 
3 years ago

Never again. Again? run-down, un maintained, poor workmanship, no palce to put anything in the shower/bathroom, Poor, uncomfortable, not worth 5 cents. 

Alfredo's profile image
Alfredo 
3 years ago

Fair 

Pearson's profile image
Pearson 
3 years ago

Fair No wifi. Very small. Mold on edge of tub. No wall hooks for robe etc. room difficult to find. Friendliness of staff 

Sophie's profile image
Sophie 
3 years ago

Bad 

Frequently asked questions about The Congress Plaza Hotel & Convention Center

How is The Congress Plaza Hotel & Convention Center rated?

The Congress Plaza Hotel & Convention Center has a 3.7 star rating with 20,608 reviews. 

When is The Congress Plaza Hotel & Convention Center open?

The Congress Plaza Hotel & Convention Center is closed now. It will open at 9:00 a.m.