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The Congress Plaza Hotel & Convention Center

3.7

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Location details

520 South Michigan Avenue, Chicago, IL, 60605, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.720,608 reviews
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Anonymous 
4 years ago

Fair dirty, smelled of weed location 

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Brandon 
4 years ago

Poor Huge wind noise coming from window in room. Quite small room and poorly finished. The main level is big and not patroled enough. Multiple groups of people loitering in or near the only entrance of hotel. A friend had an attemted break in to their room with a steak knife and a broken lock module. All around pretty poor experience. Clean room 

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Kahlil 
4 years ago

it was okay but fun i didn’t like that we didn’t have hot water and heat we was freezing cold i liked the view and the room was real spacious 

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Liang 
4 years ago

Poor 

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Jessica 
4 years ago

Congress Plaza is not what it used to be Smelling weed every evening by the elevators. Limited food choices. No room service delivery. We had to go down and get our food and drinks. Our floor must have been the party floor. Parties all night. Too much loitering in the hallway. Gift shop rarely opened. We had to look for our own taxi No Bell man available The Congress was much better before CoVid Okay rates for the area 

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Bekhzod 
4 years ago

Bad everything just the location, everything else was terrible 

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Jeremi 
4 years ago

Disappointing Smells like weed everywhere. 

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Iesha 
4 years ago

horrible and cold nothing the rooms was very cold the heat did not work the hot watery took forever to get hot and the security was mean 

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Lori 
4 years ago

Will be looking for a new hotel when I visit my daughter! Front mats caused me to fall, room too hot, staff was rude and unhelpful. They basically didn’t care. I have stayed here several times over the past year or so but this time was awful and blaming the pandemic can’t be right since I have only stayed here during the pandemic! Room was fine as far as clean but way too hot and no way to adjust the temperature. 

Frequently asked questions about The Congress Plaza Hotel & Convention Center

How is The Congress Plaza Hotel & Convention Center rated?

The Congress Plaza Hotel & Convention Center has a 3.7 star rating with 20,608 reviews. 

When is The Congress Plaza Hotel & Convention Center open?

The Congress Plaza Hotel & Convention Center is open now. It will close at 6:00 p.m.