The Congress Plaza Hotel & Convention Center's cover image

This profile has been claimed by the business owner or representative.

The Congress Plaza Hotel & Convention Center

3.7

About this business

Location details

520 South Michigan Avenue, Chicago, IL, 60605, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.720,608 reviews
Select a rating
Io's profile image
Io 
4 years ago

Very small and dirty room located at the emergency exit of the building. The room was barely an actual hotel room, was more of a confined space leading to the emergency exit of the building. It was way too small, with barely any room to walk around, it had nothing to do with what was shown in the pictures. It was dirty, without any noise insulation. Very very "cheap" quality, would not recommend at all. Location was good and most of the staff were polite and helpful. 

Claudia's profile image
Claudia 
4 years ago

okay the stories that we where told, and location. for the staff I gave it an okay, because if it wasn't for one of the security guys that told us some cool stories of the hotel, my rate would've been really disappointed, the check it person was not really welcoming, kind of rude when i told him one of my guest it was his birthday and to please give him the best room that my reservation had, because we had 4 rooms for my reservation. the facility is old but cool history, not very clean, but again its old hotel. the reason wh... read more

Foust's profile image
Foust 
4 years ago

last time at this location run down, wallpaper coming off the walls, needs a makeover location 

Abigail's profile image
Abigail 
4 years ago

will not stay again It was poorly maintained, and we found bed bugs. location is near buses and the housekeeping staff was great 

Wynnford's profile image
Wynnford 
4 years ago

NA AC not working and room doesn’t smell good. NA 

Yuichirow's profile image
Yuichirow 
4 years ago

This was my second time to reserve this hotel. Great location, But I'm disappointed in this time. Checkin took over 1 hour. It's not due to the long line. They said my reservation was not in their system. The staff was kind, yet the system needs to be improved. Also, the shower was cold for the first 15-20min, then gradually become warmer (it was not still hot water). Location, room, bed. 

Sameer's profile image
Sameer 
4 years ago

Fair 

Katarzyna's profile image
Katarzyna 
4 years ago

Fair 

Liliana's profile image
Liliana 
4 years ago

Bad It was terrible dangerous and no clean Nothing 

Frequently asked questions about The Congress Plaza Hotel & Convention Center

How is The Congress Plaza Hotel & Convention Center rated?

The Congress Plaza Hotel & Convention Center has a 3.7 star rating with 20,608 reviews. 

When is The Congress Plaza Hotel & Convention Center open?

The Congress Plaza Hotel & Convention Center is open now. It will close at 6:00 p.m.