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The Edge Fitness Clubs
- Gyms
- Hamden, CT
About this business
A premier workout studio exclusively available in our Connecticut clubs. Our studio provides a stress-free and private environment for individuals to focus on their fitness goals without the distractions of a busy gym. Our Total Fitness Studio is equipped with state-of-the-art equipment to help our members achieve their fitness goals, no matter their experience level.
Location details
2300 Dixwell Ave, Hamden, CT, 06514, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 4:00 a.m. to Midnight | |
| Tue | 4:00 a.m. to Midnight | |
| Wed | 4:00 a.m. to Midnight | |
| Thu | 4:00 a.m. to Midnight | |
| Fri | 4:00 a.m. to 9:00 p.m. | |
| Sat | 7:00 a.m. to 7:00 p.m. | |
| Sun | 7:00 a.m. to 6:00 p.m. |
WORST GYM EXPERIENCE OF MY LIFE... I signed up for the membership and got COVID after three months so I was trying to cancel/freeze the membership. My COVID symptoms were extremely severe, resulting in fluid in my lungs, shortness of breath, dizziness, loss of appetite, and having bad anxiety to return to public/crowded spaces like a gym. When I went to management inquiring on the proper steps to cancel membership, all they said was to "just get a letter from your doctor." I was able to get a letter from the emergency care I... read more
I had a very bad experience with this Club. I have been going to this club not so long but I have been taking my daughter. I did Not have any problems taking her nor did the club. But yesterday when I took her they neglected to take care of my daughter because apparently they cannot take care of her in the afternoons if she is not 3 years of age when nobody had said anything the last times I took her. I honestly just felt discrimated against and felt like the girl there was being racist I find it to unfair and want to Cancel... read more
I would leave zero stars for customer service and staff if I could. DO NOT sign up for any training sessions. They charge you as they please, and do not let you cancel/refund. This is the only company I have ever written a public review online about, my experience was that bad with them.
DO NOT SIGN UP HERE!!!! Worst experience I've ever had!!!! Originally my girl friend and I signed up and we're told this is a month to month membership and if we were unhappy or didn't feel like this was the gym for us we could cancel at any time... we used the gym roughly 4 times before COVID hit. Then used it 2 times a few months later and we moved out of the area. We called to cancel and was then told it was a one year contract ( which is not what we were told) there was no offer to bump us down to the lower cost me... read more
AVOID THIS GYM AT ALL COST. Yes, The Edge has shiny facilities. I, too, was seduced by the amenities on my first visit. However, that's where the good stuff ends. You might not think that a dishonest management team is that big of a problem. I myself read the horror stories here about The Edge and thought, "This won't happen to me. I'm a straightforward guy; they won't mess with me." If you're thinking of joining The Edge, I recommend you read my story and consider what you would do if this happened to you. Early on, I b... read more
I am facing the exact same situation as Ian, or may be even worse. Due to COVID concerns, I have been calling the Manchester club every month since July to cancel the membership. They did not give me that option but just kept offering the option of putting monthly freeze on the account. COVID concerns were getting worse, so I kept calling for extending the freeze every month and every time asked for cancellation option. It did not work and only freeze was offered. In November, I forgot to call to extend the freeze. I was ch... read more
I tried to cancel my membership as I will not be exercising in COVID conditions (face masks etc) and they told me I could not cancel. When I pushed to speak to a manager they routed me to call "abc financial" which sounds like a joke but apparently is a thing. They then said they could not cancel my membership and asked I send them an email requesting again that they cancel. Which they may or may not accept, based on my conversation it looks like I'll be paying for about a year of membership fees that I will never use. I w... read more
I'm dealing with an issue with them. Told me my membership was cancelled. I get my credit card Statement today 8/11/20 and they charged 158.57 on my card. 49.99 times two and 28.70 times two for my daughter and I which I didn't authorize. Called the the finance company, that charged my card, they told me to call the gym. I spoke to the GM (Connor). I told him, that I had cancelled my membership back in March and called back in July to confirm it, since there was talk about them opening and I didn't want them to go into my a... read more
To be completely honest, it's not the absolute worse gym I've ever been to but it definitely needs improvement. The selections of machines isn't bad but the quality of trainers isn't ideal. The lack of professionalism is very unfortunate. A certain trainer behaved very inappropriately and the other trainers didn't seem phased by it. It seemed as though they're accustomed to that type of behavior. I just wish I wasn't made to feel uncomfortable in a situation where I should feel open, honest, and comfortable. I definitely wi... read more
Frequently asked questions about The Edge Fitness Clubs
How is The Edge Fitness Clubs rated?
The Edge Fitness Clubs has a 3.9 star rating with 821 reviews.
When is The Edge Fitness Clubs open?
The Edge Fitness Clubs is open now. It will close tomorrow at 12:00 a.m.