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The Fountain Room
- Restaurants
- Indianapolis, IN
About this business
Location details
830 Massachusetts Ave, Suite 1480, Indianapolis, IN, 46204, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 4:00 p.m. to 10:00 p.m. | |
| Tue | 4:00 p.m. to 10:00 p.m. | |
| Wed | 4:00 p.m. to 10:00 p.m. | |
| Thu | 4:00 p.m. to 10:00 p.m. | |
| Fri | 4:00 p.m. to 11:00 p.m. | |
| Sat | 10:00 a.m. to 11:00 p.m. | |
| Sun | 10:00 a.m. to 9:00 p.m. |
Love this place been there before. This time steak was under cooked and cold.
Business response:
We're sorry to hear about your experience with the undercooked and cold steak. Please feel free to reach out to us at (463) 238-3800 to discuss this further.
One main dish was very salty. It seems like the chef accidentally added too much salt.
Business response:
We're disappointed to hear about the salty main dish. Thank you for bringing this to our attention.
Beautiful inside. Great service. Both steaks were undercooked.
Business response:
We are pleased to hear that you found our establishment beautiful inside and enjoyed the great service. We apologize for the undercooked steaks and appreciate the feedback on the steaks.
The experience was great once we got past the phalanx of indifferent “hosts” at the checkin desk. I thought this was a one off when the same thing happened the first time we went here last summer, but last night confirmed it. I can’t say if last night was the same group as out first time, but they acted the same. So what happened was we walked in to the place and went up to check in. I made an innocuous comment about how cold it was (we had walked for a few minutes after parking 2 blocks away) and the looks I got were as if ... read more
Business response:
Thank you for sharing your experience with us. We appreciate your feedback and will address the issues you mentioned.
First time there. Went for anniversary. Asked for a good seating. Sat us next to a business dinner table. 5pm the place had Many empty tables they could’ve put us at. Server was absolute trash, which made the experience not worth it at all. When I hear another server all lively and telling his table the specials and everything they have while we get handed the Menu and barley check up on. I’m good. Not gonna bash this place, but I’m gonna bash the service
Business response:
Your feedback is invaluable to us. We're disappointed to hear about your experience at The Fountain Room. Please feel free to reach out to me at Blake@clancyshospitality.com to discuss your experience. Blake, Owner.
Food knocked it put of the park but service felt mediocre at best for fine dining. Our server lacked menu knowledge and presentation skills. If you want a full steakhouse experience in Indy, I suggest St. Elmo’s
Business response:
We value your input and will work on improving our service. Thank you for your feedback. We hope you give us another shot soon Ryan, thanks! Blake, Owner
Best part of the night was drinks. Server was very friendly and the restaurant decor and atmosphere was very unique and enjoyable. The food was incredibly average though and for such a high price point expected much more.
Business response:
We're happy to hear you enjoyed the drinks and atmosphere. We regret to learn the food did not meet your expectations. Please feel free to reach out to us at (463) 238-3800 to discuss your experience further.
This place is way overrated for the price point. The service was terrible and the food was average and overpriced. They charge a $1 upcharge for craft ice in a $17 cocktail. The potatoes tasted like boxed instant potatoes. Not a single steak out of 4 was cooked at the correct temperature and I’ve had a better grasshopper pie at Kroger. Skip this place and go to Tony’s, Hyde Park, or St Elmo’s for real food and much better service.
Business response:
Apologies for any inconvenience you experienced during your visit. We appreciate your feedback and will address the issues mentioned. Thank you for bringing this to our attention. Can you please email me at blake@clancyshospitality.com. Would love for you to give us another shot on me. Blake, Owner
I have been highly anticipating going here for some time. We went for the prime rib which was average at best. We ordered the potato casserole, the wedge salad, and brussel sprouts. These items along with two cocktails and one glass of wine tallied up to $200. Nothing we had was exceptional. For the money there are so many better options in the city.
Business response:
We apologize for falling short of your expectations. We appreciate your feedback, and if you could share more detail as to how we can improve, please feel free to reach out to us at (463)238-3800.
Frequently asked questions about The Fountain Room
How is The Fountain Room rated?
The Fountain Room has a 4.5 star rating with 3,865 reviews.
When is The Fountain Room open?
The Fountain Room is closed now. It will open tomorrow at 4:00 p.m.