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The Fountain Room
- Restaurants
- Indianapolis, IN
About this business
Location details
830 Massachusetts Ave, Suite 1480, Indianapolis, IN, 46204, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 4:00 p.m. to 10:00 p.m. | |
| Tue | 4:00 p.m. to 10:00 p.m. | |
| Wed | 4:00 p.m. to 10:00 p.m. | |
| Thu | 4:00 p.m. to 10:00 p.m. | |
| Fri | 4:00 p.m. to 11:00 p.m. | |
| Sat | 10:00 a.m. to 11:00 p.m. | |
| Sun | 10:00 a.m. to 9:00 p.m. |
Great service, great food, and great cocktails! Came on opening day and they nailed it! So beautiful inside!! The vibe was perfect!
Business response:
Hi, Opentable. Your appreciation is highly appreciated. Thank you for the review!
Beautiful ambiance in a historical context, but unfortunately the food missed the mark the evening we were there. Our server sheepishly informed us that two choices of bread were not available, the prime rib was not cooked to my wife’s liking; twice, and the espresso machine was broken.
Business response:
Thank you for sharing your feedback. We're glad you enjoyed the ambiance and historic atmosphere, but we're sorry that several aspects of your visit fell short of expectations. We apologize for the unavailable bread selections, the issues with the preparation of the prime rib, and the espresso machine being out of service. We understand how disappointing it is when multiple issues affect your dining experience. Your comments have been shared with our culinary and management teams so we can address these concerns and improve.... read more
Restaurant was freezing. People at the table next to us were shivering. We asked to be seated elsewhere & were moved 6 feet over, along the same wall which didn’t help very much. The food was expensive and very disappointing. The restaurant itself is beautiful the servers & hosts were pleasant but the whole experience was a huge let down overall due to the freezing temps & the pricey menu being average at best.
We sat upstairs and was underwhelmed with the experience for Mother’s Day
Business response:
We're very sorry your Mother's Day upstairs experience was underwhelming. We know that occasion matters, and we regret we fell short. We appreciate you choosing to spend that time with us. If you are willing, please tell us what went wrong — seating, pacing, noise, or anything else — by replying here or messaging our team.
This food was very over priced. I got the 7 oz filet for $50 (no sides, no bread, nothing included) and could have definitely received a nicer steak from Texas Roadhouse. The sides were very average. Unfortunately, would not recommend and will not be back.
Business response:
We’re sorry our 7 oz filet and sides did not meet your expectations. We understand the price felt high for what you received, and we appreciate the clear comparison to other restaurants. Thank you for sharing specifics about portion size and the sides; your feedback helps us understand guest perspectives. We’re sorry you would not recommend us.
Steak was cold. Sent it back and still came out cold. Butter didn't even melt lol
Business response:
We are very sorry your steak arrived cold twice and the butter did not melt. We understand how disappointing that must have been. Thank you for letting us know—this kind of feedback matters. If you would like to share more about your visit, please contact the restaurant directly or through our website so we can learn more.
Brunch steak was cold..............................
Business response:
We are sorry your brunch steak arrived cold. Thank you for letting us know — that is not the experience we want for our guests. We would appreciate a few details about your visit (date, time, or where you were seated) so we can better understand what happened. Please reply here or contact the restaurant directly. We hope to welcome you back for a warmer meal.
Very expensive venue I shared with my wife one entree and still ended up paying more than 325 dollars for 4 people … Can’t do this anymore !!!
Business response:
We're sorry to hear the cost made the visit disappointing. We aim to create a particular dining experience, but we understand that value is personal and budget matters. Thank you for sharing this feedback — it helps us understand guest perceptions. If you would like lower-cost options in the future, our lunch menu and smaller plates can be more budget-friendly.
This place is loud unless you’re sitting upstairs
Business response:
Thanks for the feedback. We're sorry the main dining room felt loud during your visit. Our upstairs dining area tends to be much quieter and better for conversation. If you visit again, please ask for an upstairs table when you make a reservation or check in at arrival. We appreciate you letting us know.
Frequently asked questions about The Fountain Room
How is The Fountain Room rated?
The Fountain Room has a 4.5 star rating with 3,981 reviews.
When is The Fountain Room open?
The Fountain Room is closed now. It will open at 4:00 p.m.