The Fountain Room

Dionjanae 

on OpenTable

a year ago

I recently visited The Fountain Room and, unfortunately, the experience was disappointing. While the food we tried was genuinely good, the atmosphere and service made us feel completely unwelcome. From the moment we arrived, the staff lacked warmth, and our server had a noticeably unpleasant attitude. It created such an uncomfortable environment that we ultimately decided to leave before finishing our visit. Good food can’t make up for poor hospitality, and I hope the restaurant takes steps to improve how guests are treated. 

Amy 

on OpenTable

a year ago

My steak was over cooked. The cauliflower was not good and came out cold. Everything else was good 

Justin 

on OpenTable

a year ago

Went here for an anniversary dinner. Great service, not so great food. Lasagna was asked for without mushrooms and still came with mushrooms. Steak was supposed to be medium and came well done. After all that, paid $75 for an overcooked steak and overall way too much money for not so good food. 

Robbie 

on OpenTable

a year ago

I thought the food was delicious but found aluminum foil in my mashed potatoes so beware. 

Joseph 

on OpenTable

a year ago

The customer service was excellent! The waiter was attentive and knowledgeable. However, the drinks, appetizers, and entrees were disappointing. The lobster dip was bland and lacked seasoning. It was also broken. All the entrees, except for the fish, were overcooked and lacked flavor. It was just one step above terrible. We had driven from Detroit to Indianapolis to watch a movie and celebrate my friend’s birthday. Unfortunately, the dinner ruined the entire trip. 

Cheri 

on OpenTable

a year ago

We’ve been here a few times and we were happy to bring our friends to dinner tonight. Unfortunately, the service was terrible. She was MIA most of the time. We just sat there - drink less for at least 15 minutes. Had to remind her she forgot to take a food order. She was distracted with something else. It was busy- but she paid no attention to anything. We would have drunk more and eaten more-dessert wasn’t even offered- loss of revenue. So our friends weren’t too impressed. 

Ted 

on OpenTable

a year ago

Wow! How very disappointing. The service was poor and the food was no better than your local school cafeteria! Really can’t think of a reason to ever go back. There are other fine dining options in the Indy area. I would suggest you chose one of those instead. 

Alex 

on OpenTable

a year ago

Enjoyed the food and table service as always. I used to think I was crazy but I hadn’t been in awhile so able to confirm. The front desk is the least friendly on the avenue. They don’t say hello, they don’t ask question, they just look at you and wait for you to do all the work. This doesn’t ruin a meal but something about that hostess stand that makes the experience less than a 5 star rating. Might be awhile before I come back. 

Ethan 

on OpenTable

a year ago

I recently visited The Fountain Room, hoping for an exceptional dining experience, but was left disappointed. The service was noticeably lacking—our server didn’t seem attentive, and they didn’t have basic utensils readily available such as soup spoons or steak knives. The food, while decent, did not justify the high price point. Flavors were underwhelming and didn’t live up to the premium cost. For a restaurant of this caliber, I expected much more in both service and quality. Sadly, I won’t be returning.