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The Fountain Room
- Restaurants
- Indianapolis, IN
About this business
Location details
830 Massachusetts Ave, Suite 1480, Indianapolis, IN, 46204, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 4:00 p.m. to 10:00 p.m. | |
| Tue | 4:00 p.m. to 10:00 p.m. | |
| Wed | 4:00 p.m. to 10:00 p.m. | |
| Thu | 4:00 p.m. to 10:00 p.m. | |
| Fri | 4:00 p.m. to 11:00 p.m. | |
| Sat | 10:00 a.m. to 11:00 p.m. | |
| Sun | 10:00 a.m. to 9:00 p.m. |
Food it was not tasty , all the plates cold , poor presentation
Business response:
Thank you for providing your feedback and letting us know about this issue, Opentable. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Please get in touch with me at blake@clancyshospitalit.com - would like to address the issues Cheers, Blake, owner
Service was atrocious. We almost walked out. Lots of servers walking around, but no one seemed to be doing anything. The food was very good, but unless you’re planning on being ignored most of the evening at a higher end restaurant, go elsewhere.
Business response:
Hi Heather, We are shocked and disappointed to hear about your experience. Please get in touch with us at info@thefountainroom.com, we want to know more and make this right. -Chris, GM
The restaurant is beautiful! In my opinion the restaurant should have been completely closed if the special event had the ENTIRE first floor reserved. The upstairs just does not have the ambiance and we had the worst table in the upstairs. I could deal with all of that if the had not been so bad as well. Steak came out completely over cooked and had to be sent back. I have never had that happen anywhere! My wife ordered the French Dip and no au jus came out and we had to ask twice. The side dishes were all terrible, everythi... read more
Business response:
Thank you for providing your feedback and letting us know about this issue, Tbm13. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Please get in touch with us on (463) 238-3800 and we'd be happy to help you out. Cheers, The Fountain Room
Truly felt this place was overrated and overpriced. Tiny lobster tails, prime rib nothing but fat, sides too spicy. Whole restaurant was horribly loud. Won’t be back.
Business response:
Thank you for providing your feedback and letting us know about this issue, Elizabethrodebaugh. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Please get in touch with me at Blake@clancyshospitality.com Thanks, Blake Fogelsong, Owner
Our waiter was very nice but the food was subpar. Ross outta had seized up, fries were sent back because they were cold, then tasted like they threw the same fries in the grease a second time. Pricing was very high compared to taste of food. The ambience was good until there was some loud banging noises coming from the other side of the wall. 4/10 would not come back.
Business response:
Thank you for providing your feedback and letting us know about this issue, Opentable. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Please get in touch with us at info@thefountainroom.com and we'd be happy to help you out. Cheers, The Fountain Room
Food is very bland, not tasty, and oily Waitress messed up our order 3 times Waitress messed up on our bill as well Ambience is very pretty and cool
Business response:
Thank you for providing your feedback and letting us know about this issue. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Can you please get in touch with me at blake@clancyshospitality.com - I would like to address the issues privately and hope you can come back and give us another shot Cheers, Blake Fogelsong, Owner
Ran out of food and glasses. All food came out cold very disappointing. When I walked up to desk and said I have a reservation the lady responded “yep” very rudely.
Business response:
Thank you for providing your feedback and letting us know about this issue, Opentable. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Please get in touch with us at info@thefountainroom.com and we'd be happy to help you out. Cheers, The Fountain Room
Slow service, nice decor but ambiance was pedestrian. Lighting was too bright, and music was dull and too low.
Business response:
Thank you for providing your feedback and letting us know about this issue. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. We do dim our lights and like our music louder so I will mention this to our management team and look to improve on your next visit! Hope you give us another shot soon Cheers, Blake Fogelsong, Owner
My husband and I were celebrating work milestones and had been looking forward to our dinner at the fountain room. I realized when we ordered a bottle of wine, I had forgotten my ID. We explained to the manager and my husband showed his ID showing that he is 45 and I let her know that I’m 33. She insisted she still couldn’t serve us. I was able to provide digital versions of my ID and a passport, but she still wouldn’t accept this. I understand there are certain protocols that need to be followed, but she seemed to have an o... read more
Business response:
Hi! I'm truly sorry about your experience, while it is state law to have the physical form of ID instead of digital I would like you to come back and give us another shot. Can you please shoot me an email at blake@clancyshospitality.com - Thanks and I'm very sorry about this! - Blake, Owner
Frequently asked questions about The Fountain Room
How is The Fountain Room rated?
The Fountain Room has a 4.5 star rating with 3,981 reviews.
When is The Fountain Room open?
The Fountain Room is closed now. It will open at 4:00 p.m.