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The Grove Care Home - Country Court

4.6

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Location details

Ings Lane, Waltham, Grimsby, DN37 0HB, United Kingdom

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4.6111 reviews
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K A's profile image
K A 
a year ago

My experience of the grove is very positive. Mums been a resident of the grove since September 2022. Mums dignity and respect is always put first. She isn't a lady that communicates well verbally, however she is always asked if she would like to join in daily activities. She enjoys her trips to the coffee shop with us. We are always treated well when we visit mum. Overall are visits are very enjoyable. 

Business response:

Thank you for your kind review of The Grove Care Home. We're so happy your mum feels cared for and enjoys her time here. It's great to know you have enjoyable visits too. 

Lorraine L's profile image
Lorraine L 
a year ago

My uncle came to The Grove Care Home for a week, to give my mum some respite. The care he was given was outstanding, he has learning difficulties and finds it difficult to understand and take in information. However, they got down to his level physically and communicated in a way he could understand. He was very happy whilst he was in their care, as it's been quite a while since I have seen him smile and be so talkative. My mum does an excellent job looking after him, however, it was a break they both needed. Thank you! 

Business response:

Thank you for your lovely review of The Grove Care Home. We are so happy you chose us to care for your uncle and that we were able to support your family with respite care. 

H W's profile image
H W 
a year ago

Over and above for Valentines day lunch. 

Business response:

Thank you for your lovely review we're so pleased to know that you enjoyed a Valentines Day lunch prepared by our staff team here at The Grove. I will share your kind words with the rest of the team. 

J S's profile image
J S 
a year ago

The Grove is a beautifully kept home. Warm and comfortable. I'm told the food is good. But the best thing about it is the staff. They are kind and generous with their time and without exception seem happy in their work. A wonderful thing in this day. 

Business response:

Thank you for your kind review of The Grove Care Home. We're so pleased to know you like our facilities and that our staff team are kind and caring. 

S N's profile image
S N 
a year ago

Mum moved into The Grove Care Home in November. I cannot put into words how much improvement there has been in mum. She is talking to us, interested in things around her, thoroughly enjoying the activities, mum is always encouraged and included in things. Mum looks smartly turned out, all the staff treat her with dignity and respect and they are always around to answer any quires we may have. I cannot thank everyone but this starts from the top. Thoroughly happy to leave mum when we have visited. 

Business response:

Thank you for your kind review of The Grove Care Home. We're thrilled to hear that your mum is happy, engaged and well cared for by our staff team. Your trust means so much to us. 

J W's profile image
J W 
a year ago

Joined my sister to celebrate her birthday, which I had been approached about by two particular members of staff earlier in the week, offering the coffee club as a location for family and friends to join her in a private location within the care home. We were greeted by another member of staff who had prepared a decorated table and room and served us a beautiful meal. We couldn't have had a better venue - first class. 

Business response:

Thank you for leaving a review for The Grove Care Home. We're delighted that you enjoyed your visit and had the chance to see our newly refurbished home. It was a pleasure to make your sisters birthday celebration special for you and your family. 

Karen E's profile image
Karen E 
a year ago

We visited Mum to celebrate her 97th birthday and had lunch in the Coffee Club. We had a super time - the new refurbishments are excellent, the hostess and all the staff were top class, the food and service were superb. Mum had a really lovely time. Thank you to all at The Grove. 

Business response:

Thank you for leaving a review for The Grove Care Home. We're delighted that you enjoyed your visit and had the chance to see our newly refurbished home. It was a pleasure to make your mum's birthday celebration special for you and your family. 

Ian F's profile image
Ian F 
a year ago

We celebrated Mum's 97th birthday as a family in the 'coffee club'. We were extremely well looked after by our hostess and had a delicious meal, a main course, dessert and tea/coffee. The atmosphere was calm and relaxed and Mum really enjoyed it. It was a lovely way to celebrate. The staff, as always, were wonderful. 

Business response:

Thank you for taking the time to leave your review for The Grove Care Home. It's lovely to hear that you had a wonderful time celebrating your Mum's birthday and got to use the new coffee club. Your kind words will be passed on to the staff team. Warmest regards. 

A D's profile image
A D 
a year ago

Had a lovely evening meal in the cafe with Mum and her close friends plus my brother who was visiting. This was a 'private dining experience. The food was wonderful and so was the service. The chef was a lovely hostess who looked after us beautifully. 

Business response:

Thank you for your lovely review. We are so pleased you enjoyed your private dining experience in our new Coffee Lounge area at The Grove. 

Frequently asked questions about The Grove Care Home - Country Court

How is The Grove Care Home - Country Court rated?

The Grove Care Home - Country Court has a 4.6 star rating with 111 reviews. 

When is The Grove Care Home - Country Court open?

The Grove Care Home - Country Court is open now. It is open 24/7.