The Grove Care Home - Country Court

B R 

on Carehome.co.uk

2 years ago

My mum is well cared for, staff are kind and very responsive to her needs. She regularly takes part in a variety of activities which she enjoys. I always feel welcome when I visit and the staff I meet are friendly and helpful. When I have had concerns about my mum’s health, the senior carers are very good at contacting the GP and keeping me informed. I have peace of mind that my mum is being well looked after. 

I M 

on Carehome.co.uk

2 years ago

My father was reluctant to go into any care homes, but after moving into The Grove and with the help of the staff and manager, he settled in very well. The staff keep me well informed on how he is doing and as I live nine hours away those phone calls are invaluable to me. I was amazed at how well he looked when I visited, he says The Grove has everything he needs... nice clean room and good food. I don’t have any concerns, knowing The Grove will take very good care of him. 

David B 

on Carehome.co.uk

2 years ago

A good choice for Mum and the staff are nice people, the days are filled with a good level of activities. More dementia facilities are due which will help. Can be less focused on weekends when seemingly running at lower staff levels which can be a concern. 

A A 

on Carehome.co.uk

2 years ago

I believe my sister is very well cared for, her needs and wants assessed and attended to appropriately. I and the rest of my family are always made welcome when visiting or contacting the home. The staff appear caring and motivated and the senior and managerial staff are always available if I need to speak to them 

J B 

on Carehome.co.uk

2 years ago

Last year, after two years of bringing the problem to staffs' attention, something was finally done about my aunt's hearing. Prior to going into the home, she had been to the hospital and was fitted with 2 hearing aids. Every visit I made (once every three or four months), I was having to get close up to her ear and shout for her to hear me because she never had a hearing aid. Every time and in phone calls I have stressed the importance of having a hearing aid so she can hear staff, join in activities, and join in conversati... read more

Krystyna S 

on Carehome.co.uk

2 years ago

I am always impressed with the care Mum receives and how the staff pick up any issues with Mum's health as they did when Mum had an issue with her eyes. The doctor was contacted, and medication was organised... I have been unwell recently and haven't been able to visit; it is such a relief to know she is being well taken care of... thank you. 

Carole B 

on Carehome.co.uk

2 years ago

Myself and two family members were treated to afternoon tea with my mum. The whole experience was brilliant. The tea was lovely and mum had a big smile on her face the whole time. She had always enjoyed eating out and it obviously brought back happy memories, and the experience made new ones for us. Many thanks to all staff involved. 

J M 

on Carehome.co.uk

2 years ago

I came to The Grove for respite care. I needed to be aware of the routine etc should I need to be a full-time resident in the future. 

Cherryl B 

on Carehome.co.uk

3 years ago

My mum recently moved into the Grove and settled into this amazing home. Nothing was too much trouble and the care received was wonderful, as was the food and surroundings. Her flat was lovely and I cannot thank the amazing staff enough and credit to them all for making her feel at home.