The Manor Association

T B. 

on Yelp

15 years ago

I've made several calls for various reasons to the Manor Association over the last few years. Recently, I have happened to work with April, a Customer Service Rep at Manor, and this review is specifically for her. I have always been happy with April's level of service, enthusiasm, energy, and professionalism. Whenever I happen to get Amy on the phone, I know that she will make sure to follow through on my maintenance request. I believe that having such a wonderful rapport with her, indirectly affects my perception of Manor a... read more

M T. 

on Yelp

15 years ago

Had a water leak in the garage on a Sunday morning. Panicked on how I would get helped on a Sunday, let alone how much it would cost. I called the HOA # and was referred to the hot-line #, someone answered right away verified my address and had a plumber call me within minutes to schedule a same day repair. By 3:45 pm, the repair was complete and leak was gone all at no additional cost. Very happy with the handling of the situation....Thanks to the Manor Association!! 

Tony L. 

on Yelp

15 years ago

I added another star today not because the company is doing better with the work but it is becasue of Mr. Brian Campisi sent me a text within the week regarding to the post. His action shows me that he cares about his company. We called Mr. Campisi yesterday and discuss the problems with him. He was willing to talk to us for almost 1/2 hours after 5:30pm. Even though from the conversation I felt that he is trying to protect his staffs (which is good for his staffs) and his company, I think that he is definitely trying his ve... read more

Cassandra S. 

on Yelp

16 years ago

I am sorry to say my experiences with Manor are not good. I am in real estate, so not only do I live in a property they now manage, but I have occasion to talk to many managers at Manor and other Property Management companies. Some people at Manor are great, helpful, friendly and responsive, others never return calls. I am very dissatisfied with the changes at my complex since the board went to Manor. We, too, had major billing issues, which are now resolved, however, it is part of Manor's job to help the board understand th... read more

Heather B. 

on Yelp

16 years ago

Manor has managed our HOA for several years now. Over the years our property has been assigned different property managers - some better than others. Things seem to be WORSE than ever. The company implemented a new customer service department which in theory is a good idea. However, the four calls I've made to their "customer service" folks have gone unanswered and unresolved. I have yet to hear back from anyone. What is there was an emergency? Not only do they not respond, somehow they seem to screw up my monthly dues stat... read more