The Manor Association

Janet P. 

on Yelp

12 years ago

I had my first experience with Lauriedale HOA's new/previous management company today. Minutes after I e-mailed April at Manor, she answered with a copy of the information that I needed. The previous management company never answered a e-mail, they would bill late fees and sent out statements that weren't clear enough to figure out which month they failed to record. Thank you April and Manor for your help 

Ji C. 

on Yelp

13 years ago

I need an HOA certificate for refinancing. April did a great job. But the charge of $140 for filling out a page of questionair is high. We paid more $450 HOA monthly already. 

Tracy D. 

on Yelp

13 years ago

Well I have made numerous calls over the five years I have been here and not one has been personally returned. They do respond to email most of the time. I feel customer service is not a priority and maybe they are dealing with too much at the office. Not well organized! 

Patrick A. 

on Yelp

13 years ago

I lived on Shorebird Island for ten years having recently sold and moved. The Manor was our property manager the entire time, and I served on the HOA Board for a period of time. Long story short I have dealt with better companies and I certainly have dealt with worse. Please keep in mind they deal with Boards who do not have consensus within the Board. The homeowners that call in have problems, and or complaints. It is rare they receive a complimentary call for addressing a problem before it becomes a raging issue. Given the... read more

Diana S. 

on Yelp

14 years ago

I really had great experince with The Manor Association. The person who helped me, April Simao, is simply awesome. I had to turn in my paper work within very shortime period. April turned my paper work around so quickly and really helped me! Thank you, April! 

Emily S. 

on Yelp

14 years ago

April was so awesome! Go see April!! Thanks to her my Condo sale transaction was a success. April provided me documents quickly and made the sale process smooth and easy for my clients. The Manor Association is a professional, friendly place. Thanks Manor Assoc. and special thanks to April..... 

G A. 

on Yelp

14 years ago

Really bad! costumer sevice they don't have a clue what it that means! for a simple letter requested by my bank , I went there in person they said to me there was a fee of over $160.00 to type my name and adress of my property and to say that I was current, regarless the fee, it took them three days to type it. I believe if we pay our HOA fee, we deserve a better service, since we pay for the service, is not like if you are asking for free things. Over all they should not being pretending to be a managment Co. since they don... read more

Ivania A. 

on Yelp

14 years ago

I called in desperation because the tree in front of my house became a tree sanctuary and their toilet was my driveway! Debbie sympathized with my situation and told me she would place a work order right away. Within an hour or so my doorbell rang and the tree service was ready to start trimming the tree! WHAT GREAT SERVICE! The tree still looks beautiful yet nice and trim. Thanks Debbie! You're awesome!! I'll be calling you again, now for the trees on the other side to balance it all out. Thanks! : ) 

s W. 

on Yelp

14 years ago

To whom it may concern: I truly appreciate the response we received from the emergency phone service regarding the garage being broken. It was very late and received really fast service. Thank You