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The Mattress Factory

4.9

About this business

Location details

730 Baltimore Pike, Springfield, PA, 19064, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 8:00 p.m.
Tue10:00 a.m. to 8:00 p.m.
Wed10:00 a.m. to 8:00 p.m.
Thu10:00 a.m. to 8:00 p.m.
Fri10:00 a.m. to 8:00 p.m.
Sat10:00 a.m. to 8:00 p.m.
Sun11:00 a.m. to 6:00 p.m.
4.91,155 reviews
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Janice J.'s profile image
Janice J. 
3 days ago

Fantastic experience. From the moment we walked in the door John Wilson made us feel very welcome. He was very knowledgeable and helped us make a decision that fit our budget and comfort level. We highly recommend Mattress Factory. The delivery men were also very professional fun and were in and out in a breeze. 

Business response:

Thank you Janice for your support and for shopping small and local at Philadelphia's Hometown Family Mattress Chain. We will always be there for you in the future so feel free to reach out with any questions or needs. Enjoy your new mattress! Thanks, Chris Conway President The Family Owned Mattress Factory 

Pat C.'s profile image
Pat C. 
4 days ago

Lynn provided outstanding customer service, offering comprehensive information on every mattress, leading to an exceptional experience. 

Business response:

Thank you Pat. Please let us know if there is anything, we can do for you in the future. Have a great day and enjoy your new mattress! Sincerely, Chris Conway President The Mattress Factory 

Noah W.'s profile image
Noah W. 
a week ago

Very friendly, helpful, and knowledgeable staff. 

Business response:

Hi Noah, thank you for taking the time to write a review and share your experience. If you're happy with everything please tell your family and friends about us. Our best advertising has always been word of mouth. Have a great day and I hope you enjoy your new mattress for many years to come! Sincerely Chris Conway President The Family Owned Mattress Factory 

Arlene Z.'s profile image
Arlene Z. 
2 weeks ago

Our salesperson was Len Schiavo. He welcomed us into the store with a pleasant smile and attitude. I told Len what our needs were at this particular time and he led us to the mattress and box spring that was perfect for us. Thank you very much Len and we will be back in the future for other purchases. 

Business response:

Hi Arlene, thanks for taking the time to sharing your review with us. Enjoy your new mattress and have a great night!! Thanks, The Mattress Factory 

Jacqueline R.'s profile image
Jacqueline R. 
a month ago

My experience was great at the mattress factory in Springfield…. They offer great prices and deals for you; which is a buck for your bank. 

Business response:

Thank you Jacqueline for your support and for shopping small and local at Philadelphia's Hometown Family Mattress Chain. We will always be there for you in the future so feel free to reach out with any questions or needs. Enjoy your new mattress! Thanks, Chris Conway President The Family Owned Mattress Factory 

Tracey R.'s profile image
Tracey R. 
a month ago

Len at the Springfield store was amazing!! He was very kind and patient as we helped my mom pick out a new mattress. She is in a wheelchair and he quickly assessed her needs and addressed them in a kind and unassuming manner so that she felt special and understood, not embarrassed. The process was easy and low pressure. I highly recommend you visit this store! 

Business response:

Thank you Tracey. Please let us know if there is anything, we can do for you in the future. Have a great day and enjoy your new mattress! Sincerely, Chris Conway President The Mattress Factory 

Robin S.'s profile image
Robin S. 
a month ago

Len was extremely helpful in getting us to find the perfect mattress. He was very knowledgeable and gave us plenty of time to make a good decision. We also purchased pillows that offer great support for our necks. We have used their delivery services in the past. Delivery is very professional and inexpensive. All in all excellent mattresses and wonderful service. 

Business response:

Hi Robin, thank you for taking the time to write a review and share your experience. If you're happy with everything please tell your family and friends about us. Our best advertising has always been word of mouth. Have a great day and I hope you enjoy your new mattress for many years to come! Sincerely Chris Conway President The Family Owned Mattress Factory 

Joseph R.'s profile image
Joseph R. 
a month ago

Len in the Springfield Pennsylvania store was friendly and knowledgeable. We went to several other stores before making our purchase here. Len made the process very easy, and it was a pleasure working with him. 

Business response:

Hi Joseph, thanks for taking the time to sharing your review with us. Enjoy your new mattress and have a great night!! Thanks, The Mattress Factory 

Colleen's profile image
Colleen 
4 months ago

Great experience. Quick and knowledgeable. 

Business response:

Thank you Colleen. Please let us know if there is anything, we can do for you in the future. Have a great day and enjoy your new mattress! Sincerely, Chris Conway President The Mattress Factory 

Frequently asked questions about The Mattress Factory

How is The Mattress Factory rated?

The Mattress Factory has a 4.9 star rating with 1,155 reviews. 

When is The Mattress Factory open?

The Mattress Factory is closed now. It will open at 11:00 a.m.