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The Mattress Factory
- Mattresses
- Springfield, PA
About this business
The Mattress Factory is complying with orders from the PA and NJ state governments for mandatory closure of non-essential businesses to prevent the spread of Coronavirus (COVID-19). While the government orders are in place, we have to temporarily close these locations for on-site shopping. Customers in these areas are encouraged to USE OUR WEBSITE OR CALL US for your bedding shopping and support needs. We will re-open these locations when the state governments approve the re-opening of non-essential business locations for pu... read more
Location details
730 Baltimore Pike, Springfield, PA, 19064, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 8:00 p.m. | |
| Tue | 10:00 a.m. to 8:00 p.m. | |
| Wed | 10:00 a.m. to 8:00 p.m. | |
| Thu | 10:00 a.m. to 8:00 p.m. | |
| Fri | 10:00 a.m. to 8:00 p.m. | |
| Sat | 10:00 a.m. to 8:00 p.m. | |
| Sun | 11:00 a.m. to 6:00 p.m. |
Wesley was so helpful and informative during our purchase. He was personable and made the process very easy to navigate and understand.
Business response:
Hi Alex, thank you for taking the time to write a review and share your experience. If you're happy with everything please tell your family and friends about us. Our best advertising has always been word of mouth. Have a great day and I hope you enjoy your new mattress for many years to come! Sincerely Chris Conway President The Family Owned Mattress Factory
The price was perfect. The two sales men were funny and friendly- hope very helpful. Highly recommended
Business response:
Hi Kelly, thanks for taking the time to sharing your review with us. Enjoy your new mattress and have a great night!! Thanks, The Mattress Factory
Purchased a Queen Size Mattress from the Springfield PA store. Worked with Wesley Nicholls explained what it was for and what my budget was and Wes showed me several options and explained each one. No upselling no pressure, this is our third purchase from this location and will be back again when another mattress is needed. Good people!! Thanks Wesley!!
Business response:
Thank you Chris. Please let us know if there is anything, we can do for you in the future. Have a great day and enjoy your new mattress! Sincerely, Chris Conway President The Mattress Factory
First time in Mattress Factory,Great experience with Wesley N in Springfield Store.
Business response:
Hi, Patty. Thank you for providing your feedback and letting us know about the problem. As a Family Business we really do go above and beyond for our customers so please give me a call at 856-853-1990 and I will be happy to help. Or email me at sales@themattressfactoryinc.com I look forward to helping you. Sincerely, Mark Leotta Vice President Customer Relations The Mattress Factory
Sales person was very knowledgeable and helpful
Business response:
Hi Cathy, thank you for taking the time to write a review and share your experience. If you're happy with everything please tell your family and friends about us. Our best advertising has always been word of mouth. Have a great day and I hope you enjoy your new mattress for many years to come! Sincerely Chris Conway President The Family Owned Mattress Factory
We had a great experience at the Springfield location with Wesley! So excited about our mattress!
Business response:
Hi Yasmine, thanks for taking the time to sharing your review with us. Enjoy your new mattress and have a great night!! Thanks, The Mattress Factory
Great experience, no hard sell, Wesley knows the products well and we are happy with our purchase!!
Business response:
Hi Penny, thank you for taking the time to write a review and share your experience. If you're happy with everything please tell your family and friends about us. Our best advertising has always been word of mouth. Have a great day and I hope you enjoy your new mattress for many years to come! Sincerely Chris Conway President The Family Owned Mattress Factory
I walked through the doors and was greeted by Wesley who was full of knowledge and information Took the time with me to go over all my options and never once tried to upscale me like most salespeople have a habit of doing! I will be telling family and friends of what a wonderful experience I had and highly recommend this place!
Business response:
Hi Kathy, thanks for taking the time to sharing your review with us. Enjoy your new mattress and have a great night!! Thanks, The Mattress Factory
Great customer service very helpful
Business response:
Thank you Rita. Please let us know if there is anything, we can do for you in the future. Have a great day and enjoy your new mattress! Sincerely, Chris Conway President The Mattress Factory
Frequently asked questions about The Mattress Factory
How is The Mattress Factory rated?
The Mattress Factory has a 5 star rating with 1,029 reviews.
When is The Mattress Factory open?
The Mattress Factory is open now. It will close at 8:00 p.m.