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The Mattress Factory - Springfield, PA
- Mattresses
- Springfield, PA
About this business
The Mattress Factory is complying with orders from the PA and NJ state governments for mandatory closure of non-essential businesses to prevent the spread of Coronavirus (COVID-19). While the government orders are in place, we have to temporarily close these locations for on-site shopping. Customers in these areas are encouraged to USE OUR WEBSITE OR CALL US for your bedding shopping and support needs. We will re-open these locations when the state governments approve the re-opening of non-essential business locations for pu... read more
Location details
730 Baltimore Pike, Springfield, PA, 19064, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 8:00 p.m. | |
| Tue | 10:00 a.m. to 8:00 p.m. | |
| Wed | 10:00 a.m. to 8:00 p.m. | |
| Thu | 10:00 a.m. to 8:00 p.m. | |
| Fri | 10:00 a.m. to 8:00 p.m. | |
| Sat | 10:00 a.m. to 8:00 p.m. | |
| Sun | 11:00 a.m. to 6:00 p.m. |
I had the pleasure of working with Len at the Springfield showroom on a rainy Friday afternoon to purchase my new mattress. This was my second experience at the Mattress Factory. There is a reason that I returned. Nobody is standing two feet from the front door ready to jump on top of you for a sale. It’s a relaxed atmosphere where you have time to take everything in before the word “budget” comes out of a salesperson’s mouth. Len greeted me as I walked further into the store and once I told him what I was looking for, ... read more
Business response:
Thank you Mike. Please let us know if there is anything, we can do for you in the future. Have a great day and enjoy your new mattress! Sincerely, Chris Conway President The Mattress Factory
You did great! Great customer service, friendly, helpful, and very personable. My experience with Mr. Lin was excellent!
Business response:
Hi Linda, thank you for taking the time to write a review and share your experience. If you're happy with everything please tell your family and friends about us. Our best advertising has always been word of mouth. Have a great day and I hope you enjoy your new mattress for many years to come! Sincerely Chris Conway President The Family Owned Mattress Factory
We had such an amazing experience working with Len today! He was patient, knowledgeable, and found us exactly what we were looking for! We are customers for life!
Business response:
Hi Gina, thanks for taking the time to sharing your review with us. Enjoy your new mattress and have a great night!! Thanks, The Mattress Factory
Quick and easy with great customer service — thanks Len in Springfield!!
Business response:
Thank you Erika for your support and for shopping small and local at Philadelphia's Hometown Family Mattress Chain. We will always be there for you in the future so feel free to reach out with any questions or needs. Enjoy your new mattress! Thanks, Chris Conway President The Family Owned Mattress Factory
You can't beat the customer service at The Mattress Factory in Springfield! As soon as I walked through the door, I was greeted by Len - an expert and personable salesman who quickly zeroed in on what I was looking for. He was super helpful when answering all my questions but never pushy, which I appreciated. He just seems to really enjoy his work. I found my perfect mattress from their wide selection... so basically I will be sending all my friends and family here as long as they're open.
Business response:
Thank you Olivia. Please let us know if there is anything, we can do for you in the future. Have a great day and enjoy your new mattress! Sincerely, Chris Conway President The Mattress Factory
Len was a great mam to deal with I would recommend him to anyone never had such a good time shopping.
Business response:
Hi Terry, thank you for taking the time to write a review and share your experience. If you're happy with everything please tell your family and friends about us. Our best advertising has always been word of mouth. Have a great day and I hope you enjoy your new mattress for many years to come! Sincerely Chris Conway President The Family Owned Mattress Factory
Len was great. Thanx so much.
Business response:
Hi Elizabeth, thanks for taking the time to sharing your review with us. Enjoy your new mattress and have a great night!! Thanks, The Mattress Factory
Was greeted by Len. He was very helpful and honest with me. They have the best most competitive prices. If shopping for a mattress I definitely recommend stopping in and saving some $$
Business response:
Thank you Kyle for your support and for shopping small and local at Philadelphia's Hometown Family Mattress Chain. We will always be there for you in the future so feel free to reach out with any questions or needs. Enjoy your new mattress! Thanks, Chris Conway President The Family Owned Mattress Factory
Very well.
Business response:
Thank you William. Please let us know if there is anything, we can do for you in the future. Have a great day and enjoy your new mattress! Sincerely, Chris Conway President The Mattress Factory
Frequently asked questions about The Mattress Factory
How is The Mattress Factory rated?
The Mattress Factory has a 5 star rating with 1,040 reviews.
When is The Mattress Factory open?
The Mattress Factory is closed now. It will open on Thursday at 10:00 a.m.
Need help? Contact us.
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