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The Mattress Factory - Springfield, PA

5.0
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About this business

The Mattress Factory is complying with orders from the PA and NJ state governments for mandatory closure of non-essential businesses to prevent the spread of Coronavirus (COVID-19). While the government orders are in place, we have to temporarily close these locations for on-site shopping. Customers in these areas are encouraged to USE OUR WEBSITE OR CALL US for your bedding shopping and support needs. We will re-open these locations when the state governments approve the re-opening of non-essential business locations for pu... read more

Location details

730 Baltimore Pike, Springfield, PA, 19064, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 8:00 p.m.
Tue10:00 a.m. to 8:00 p.m.
Wed10:00 a.m. to 8:00 p.m.
Thu10:00 a.m. to 8:00 p.m.
Fri10:00 a.m. to 8:00 p.m.
Sat10:00 a.m. to 8:00 p.m.
Sun11:00 a.m. to 6:00 p.m.
5.01,040 reviews
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Davin M.'s profile image
Davin M. 
on Birdeye

9 months ago

My wife and I needed a new king sized mattress. Len Schiavo is very personable. This was our second time purchasing from the Mattress Factory and wanted to talk to Len before visiting a different store. Needless to say there was no need to go elsewhere. 🌟 5 Stars. 

Business response:

Hi Davin, thanks for taking the time to sharing your review with us. Enjoy your new mattress and have a great night!! Thanks, The Mattress Factory 

Adam D.'s profile image
Adam D. 
on Birdeye

9 months ago

My wife and I purchased a mattress from the Springfield, PA location and the experience was great. Len was awesome! They are not salesmen and make sure you know that right off the bat and it was an immediate relief. Len is such a personable guy and helped us tremendously. We tried out a few of his suggestions and it came down to 2 possible choices. There was no pushiness to purchase and that's something that I really like. I hate feeling pressured to buy something. We ultimately asked for some time to think about our decisio... read more

Business response:

Thank you Adam for your support and for shopping small and local at Philadelphia's Hometown Family Mattress Chain. We will always be there for you in the future so feel free to reach out with any questions or needs. Enjoy your new mattress! Thanks, Chris Conway President The Family Owned Mattress Factory 

Keith H.'s profile image
Keith H. 
on Birdeye

9 months ago

Wonderful experience, we went to the Springfield store, Len was kind , patient and extremely knowledgeable, not to mention he was totally honest! He showed up several options and my wife and I found a mattress we loved… we’ll definitely shop here again… I highly recommend this place!! 

Business response:

Thank you Keith. Please let us know if there is anything, we can do for you in the future. Have a great day and enjoy your new mattress! Sincerely, Chris Conway President The Mattress Factory 

Jacqueline S.'s profile image
Jacqueline S. 
on Birdeye

9 months ago

They were courteous prompt and answered my questions. 

Business response:

Hi Jacqueline, thank you for taking the time to write a review and share your experience. If you're happy with everything please tell your family and friends about us. Our best advertising has always been word of mouth. Have a great day and I hope you enjoy your new mattress for many years to come! Sincerely Chris Conway President The Family Owned Mattress Factory 

Jim H.'s profile image
Jim H. 
on Birdeye

9 months ago

Salesmen were friendly and knowledgeable. 

Business response:

Hi Jim, thanks for taking the time to sharing your review with us. Enjoy your new mattress and have a great night!! Thanks, The Mattress Factory 

Joseph L.'s profile image
Joseph L. 
on Birdeye

9 months ago

Fast easy affordable purchase 5 stars from Springfield Matress factory Len was very helpful 

Business response:

Thank you Joseph for your support and for shopping small and local at Philadelphia's Hometown Family Mattress Chain. We will always be there for you in the future so feel free to reach out with any questions or needs. Enjoy your new mattress! Thanks, Chris Conway President The Family Owned Mattress Factory 

bernadette's profile image
bernadette 
on Birdeye

9 months ago

We had excellent service and Len was very informative about the different types of mattresses. Highly recommended the Springfield location for an easy stress free purchase. 

Business response:

Thank you Bernadette. Please let us know if there is anything, we can do for you in the future. Have a great day and enjoy your new mattress! Sincerely, Chris Conway President The Mattress Factory 

Deborah B.'s profile image
Deborah B. 
on Birdeye

9 months ago

You did an excellent job in explaining the quality and comfort zones of your products. Len was so courteous and professional! 

Business response:

Hi Deborah, thank you for taking the time to write a review and share your experience. If you're happy with everything please tell your family and friends about us. Our best advertising has always been word of mouth. Have a great day and I hope you enjoy your new mattress for many years to come! Sincerely Chris Conway President The Family Owned Mattress Factory 

Susan F.'s profile image
Susan F. 
on Birdeye

9 months ago

My husband and I bought our mattress at Mattress Factory 7 years ago. So when we wanted to update our guest room mattress we came directly back to Mattress Factory (Springfield, PA) because we really loved how we were treated and what good service we received 7 years ago. Len helped us both times! He was friendly, knowledgeable and steered us to several models that would fit our criteria. The entire shopping and buying experience was a pleasure! 

Business response:

Hi Susan, thanks for taking the time to sharing your review with us. Enjoy your new mattress and have a great night!! Thanks, The Mattress Factory 

Frequently asked questions about The Mattress Factory

How is The Mattress Factory rated?

The Mattress Factory has a 5 star rating with 1,040 reviews. 

When is The Mattress Factory open?

The Mattress Factory is closed now. It will open on Thursday at 10:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com