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The Mattress Factory
- Mattresses
- Springfield, PA
About this business
The Mattress Factory is complying with orders from the PA and NJ state governments for mandatory closure of non-essential businesses to prevent the spread of Coronavirus (COVID-19). While the government orders are in place, we have to temporarily close these locations for on-site shopping. Customers in these areas are encouraged to USE OUR WEBSITE OR CALL US for your bedding shopping and support needs. We will re-open these locations when the state governments approve the re-opening of non-essential business locations for pu... read more
Location details
730 Baltimore Pike, Springfield, PA, 19064, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 8:00 p.m. | |
| Tue | 10:00 a.m. to 8:00 p.m. | |
| Wed | 10:00 a.m. to 8:00 p.m. | |
| Thu | 10:00 a.m. to 8:00 p.m. | |
| Fri | 10:00 a.m. to 8:00 p.m. | |
| Sat | 10:00 a.m. to 8:00 p.m. | |
| Sun | 11:00 a.m. to 6:00 p.m. |
The customer service was very helpful. Len was very kind and knowledgeable about the product which helped me to make my decision to purchase ! Overall great service
Business response:
Hi Veronica, thanks for taking the time to sharing your review with us. Enjoy your new mattress and have a great night!! Thanks, The Mattress Factory
Me and my wife went to multiple mattress stores. Len from the Springfield store was very knowledgeable, down to earth, and honest. He got us a great deal and was a pleasure to deal with! 10/10 recommend!
Business response:
Thank you Josh for your support and for shopping small and local at Philadelphia's Hometown Family Mattress Chain. We will always be there for you in the future so feel free to reach out with any questions or needs. Enjoy your new mattress! Thanks, Chris Conway President The Family Owned Mattress Factory
Wonderful working with Andy
Business response:
Thank you Alicia. Please let us know if there is anything, we can do for you in the future. Have a great day and enjoy your new mattress! Sincerely, Chris Conway President The Mattress Factory
easy but kinda pushy
Business response:
Hi Dylan, thank you for taking the time to write a review and share your experience. If you're happy with everything please tell your family and friends about us. Our best advertising has always been word of mouth. Have a great day and I hope you enjoy your new mattress for many years to come! Sincerely Chris Conway President The Family Owned Mattress Factory
Costumer service was great ! Len was very pleasant and made our search for a mattress so easy. He even threw in some pillows !
Business response:
Hi Jerrah, thanks for taking the time to sharing your review with us. Enjoy your new mattress and have a great night!! Thanks, The Mattress Factory
The first thing I look for in a sales situation is if the “salesperson” introduces themselves. At Matttress Factory it happened immediately, Len and Andrew were so professional, friendly and knowledgeable about the products. No hard sell what so ever! We bought two mattresses. Solid, honest great people. I’ll highly recommend Mattress Factory to family and friends. Great delivery guys too!!
Business response:
Thank you Mike for your support and for shopping small and local at Philadelphia's Hometown Family Mattress Chain. We will always be there for you in the future so feel free to reach out with any questions or needs. Enjoy your new mattress! Thanks, Chris Conway President The Family Owned Mattress Factory
Walking into a big mattress store is a little overwhelming - so many choices! But when I visited the Springfield, PA store yesterday, Ron, my salesman, made it such an enjoyable experience! He was patient, professional, and personable. Ron was very knowledgeable and answered all of my questions; he also gave me space when I needed a minute to think. Not only was the service outstanding, but I looked up a few prices at competitors while I was in the store, and The Mattress Factory beat all of them! I knew after only a few min... read more
Business response:
Thank you Robin. Please let us know if there is anything, we can do for you in the future. Have a great day and enjoy your new mattress! Sincerely, Chris Conway President The Mattress Factory
Excellent customer service. Excellent knowledge about what mattress we needed. Have bought beds here before and will continue to do so. 5 stars.
Business response:
Hi Mary, thank you for taking the time to write a review and share your experience. If you're happy with everything please tell your family and friends about us. Our best advertising has always been word of mouth. Have a great day and I hope you enjoy your new mattress for many years to come! Sincerely Chris Conway President The Family Owned Mattress Factory
Friendly staff and easy ordering! No pressure approach was much appreciated
Business response:
Hi Jonathon, thanks for taking the time to sharing your review with us. Enjoy your new mattress and have a great night!! Thanks, The Mattress Factory
Frequently asked questions about The Mattress Factory
How is The Mattress Factory rated?
The Mattress Factory has a 5 star rating with 1,045 reviews.
When is The Mattress Factory open?
The Mattress Factory is open now. It will close at 8:00 p.m.