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The Mattress Factory

4.9

About this business

The Mattress Factory is complying with orders from the PA and NJ state governments for mandatory closure of non-essential businesses to prevent the spread of Coronavirus (COVID-19). While the government orders are in place, we have to temporarily close these locations for on-site shopping. Customers in these areas are encouraged to USE OUR WEBSITE OR CALL US for your bedding shopping and support needs. We will re-open these locations when the state governments approve the re-opening of non-essential business locations for pu... read more

Location details

730 Baltimore Pike, Springfield, PA, 19064, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 8:00 p.m.
Tue10:00 a.m. to 8:00 p.m.
Wed10:00 a.m. to 8:00 p.m.
Thu10:00 a.m. to 8:00 p.m.
Fri10:00 a.m. to 8:00 p.m.
Sat10:00 a.m. to 8:00 p.m.
Sun11:00 a.m. to 6:00 p.m.
4.91,142 reviews
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Mike P.'s profile image
Mike P. 
2 years ago

The first thing I look for in a sales situation is if the “salesperson” introduces themselves. At Matttress Factory it happened immediately, Len and Andrew were so professional, friendly and knowledgeable about the products. No hard sell what so ever! We bought two mattresses. Solid, honest great people. I’ll highly recommend Mattress Factory to family and friends. Great delivery guys too!! 

Robin L.'s profile image
Robin L. 
2 years ago

Walking into a big mattress store is a little overwhelming - so many choices! But when I visited the Springfield, PA store yesterday, Ron, my salesman, made it such an enjoyable experience! He was patient, professional, and personable. Ron was very knowledgeable and answered all of my questions; he also gave me space when I needed a minute to think. Not only was the service outstanding, but I looked up a few prices at competitors while I was in the store, and The Mattress Factory beat all of them! I knew after only a few min... read more

Mary L.'s profile image
Mary L. 
2 years ago

Excellent customer service. Excellent knowledge about what mattress we needed. Have bought beds here before and will continue to do so. 5 stars. 

Jonathon H.'s profile image
Jonathon H. 
2 years ago

Friendly staff and easy ordering! No pressure approach was much appreciated 

Crystal F.'s profile image
Crystal F. 
2 years ago

Andre at the Springfield location was great! My husband walked in not knowing what we were looking for and 15 min later we had purchased our bed and are having it delivered 3 days after purchase! 

Doris B.'s profile image
Doris B. 
2 years ago

Very efficient and courteous… no pressure to buy. 

Sandy A.'s profile image
Sandy A. 
2 years ago

Len was fabulous. Great prices and a great guy!!! Definitely will use in the future. You should too 

Davin M.'s profile image
Davin M. 
2 years ago

My wife and I needed a new king sized mattress. Len Schiavo is very personable. This was our second time purchasing from the Mattress Factory and wanted to talk to Len before visiting a different store. Needless to say there was no need to go elsewhere. 🌟 5 Stars. 

Adam D.'s profile image
Adam D. 
2 years ago

My wife and I purchased a mattress from the Springfield, PA location and the experience was great. Len was awesome! They are not salesmen and make sure you know that right off the bat and it was an immediate relief. Len is such a personable guy and helped us tremendously. We tried out a few of his suggestions and it came down to 2 possible choices. There was no pushiness to purchase and that's something that I really like. I hate feeling pressured to buy something. We ultimately asked for some time to think about our decisio... read more

Frequently asked questions about The Mattress Factory

How is The Mattress Factory rated?

The Mattress Factory has a 4.9 star rating with 1,142 reviews. 

When is The Mattress Factory open?

The Mattress Factory is open now. It will close at 8:00 p.m.