The Mattress Factory's cover image
Claimed

This profile has been claimed by the business owner or representative.

The Mattress Factory - Springfield, PA

5.0
Get directions

About this business

The Mattress Factory is complying with orders from the PA and NJ state governments for mandatory closure of non-essential businesses to prevent the spread of Coronavirus (COVID-19). While the government orders are in place, we have to temporarily close these locations for on-site shopping. Customers in these areas are encouraged to USE OUR WEBSITE OR CALL US for your bedding shopping and support needs. We will re-open these locations when the state governments approve the re-opening of non-essential business locations for pu... read more

Location details

730 Baltimore Pike, Springfield, PA, 19064, United States

Get directions
WeekdayScheduleStatus
Mon10:00 a.m. to 8:00 p.m.
Tue10:00 a.m. to 8:00 p.m.
Wed10:00 a.m. to 8:00 p.m.
Thu10:00 a.m. to 8:00 p.m.
Fri10:00 a.m. to 8:00 p.m.
Sat10:00 a.m. to 8:00 p.m.
Sun11:00 a.m. to 6:00 p.m.
5.01,040 reviews
Select a rating
Dionna D.'s profile image
Dionna D. 
on Birdeye

9 months ago

Wesley at the Springfield,PA location was amazing and helped me find my dream mattress. Amazing customer service and I was in and out of the store within a great timely manner 

Business response:

Thank you Dionna for your support and for shopping small and local at Philadelphia's Hometown Family Mattress Chain. We will always be there for you in the future so feel free to reach out with any questions or needs. Enjoy your new mattress! Thanks, Chris Conway President The Family Owned Mattress Factory 

Mike S.'s profile image
Mike S. 
on Birdeye

9 months ago

This is the third mattress that we have purchased here, and as with the trips before, our salesperson Wesley was well informed about the products and let us know up front how long before we would expect delivery. We highly recommend The Mattress Factory! 

Business response:

Thank you Mike. Please let us know if there is anything, we can do for you in the future. Have a great day and enjoy your new mattress! Sincerely, Chris Conway President The Mattress Factory 

Mike M.'s profile image
Mike M. 
on Birdeye

9 months ago

I did fairly extensive research on mattresses and came to the conclusion that the best option was to actually lay on the one I purchase. The mattress factory had a pretty extensive selection. While the employees will offer their assistance no one was pushy. I spent close to 3hrs total in the store on two separate trips. I'm sure the guys got a kick out of it but again, no one was pushy. At the end of the buying a "mattress in a box" online has an advantage via trial and return options. In my case, I only have the one bed an ... read more

Business response:

Hi Mike, thank you for taking the time to write a review and share your experience. If you're happy with everything please tell your family and friends about us. Our best advertising has always been word of mouth. Have a great day and I hope you enjoy your new mattress for many years to come! Sincerely Chris Conway President The Family Owned Mattress Factory 

Grant M.'s profile image
Grant M. 
on Birdeye

10 months ago

Amazing experience! Very helpful, informative, and very friendly. We got everything we came in for and were pointed in the right direction for the mattress we wanted! Len is the Man! 

Business response:

Hi Grant, thanks for taking the time to sharing your review with us. Enjoy your new mattress and have a great night!! Thanks, The Mattress Factory 

Florrita B.'s profile image
Florrita B. 
on Birdeye

10 months ago

I had an excellent visit at Springfield store Len was accommodating very friendly and courteous there was no pressure to purchase anything I had the run of the store to try out any or all mattresses of my choice which made my purchasing experience delightful and fun Thank You Len 

Business response:

Thank you Florrita for your support and for shopping small and local at Philadelphia's Hometown Family Mattress Chain. We will always be there for you in the future so feel free to reach out with any questions or needs. Enjoy your new mattress! Thanks, Chris Conway President The Family Owned Mattress Factory 

Donna L.'s profile image
Donna L. 
on Birdeye

10 months ago

It was great. Salesman asked a few questions told me about different mattresses. I narrowed it down to two and chose the most comfortable. It was really very pleasant. The salesman was great. 

Business response:

Thank you Donna. Please let us know if there is anything, we can do for you in the future. Have a great day and enjoy your new mattress! Sincerely, Chris Conway President The Mattress Factory 

Dan K.'s profile image
Dan K. 
on Birdeye

10 months ago

My uncle and I were both helped by Len at the Mattress Factory in Springfield. We both agreed afterward that we had a positive experience. The process of selecting a mattress was made fun instead of stressful. I feel I can rest assured knowing that my mattress is produced locally with high quality materials. 

Business response:

Hi Dan, thank you for taking the time to write a review and share your experience. If you're happy with everything please tell your family and friends about us. Our best advertising has always been word of mouth. Have a great day and I hope you enjoy your new mattress for many years to come! Sincerely Chris Conway President The Family Owned Mattress Factory 

Dave P.'s profile image
Dave P. 
on Birdeye

10 months ago

Excellent service from very knowledgeable staff. 

Business response:

Hi Dave, thanks for taking the time to sharing your review with us. Enjoy your new mattress and have a great night!! Thanks, The Mattress Factory 

Omar S.'s profile image
Omar S. 
on Birdeye

10 months ago

Great sales 

Business response:

Thank you Omar for your support and for shopping small and local at Philadelphia's Hometown Family Mattress Chain. We will always be there for you in the future so feel free to reach out with any questions or needs. Enjoy your new mattress! Thanks, Chris Conway President The Family Owned Mattress Factory 

Frequently asked questions about The Mattress Factory

How is The Mattress Factory rated?

The Mattress Factory has a 5 star rating with 1,040 reviews. 

When is The Mattress Factory open?

The Mattress Factory is closed now. It will open on Thursday at 10:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com