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The Mattress Factory

5.0

About this business

The Mattress Factory is complying with orders from the PA and NJ state governments for mandatory closure of non-essential businesses to prevent the spread of Coronavirus (COVID-19). While the government orders are in place, we have to temporarily close these locations for on-site shopping. Customers in these areas are encouraged to USE OUR WEBSITE OR CALL US for your bedding shopping and support needs. We will re-open these locations when the state governments approve the re-opening of non-essential business locations for pu... read more

Location details

730 Baltimore Pike, Springfield, PA, 19064, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 8:00 p.m.
Tue10:00 a.m. to 8:00 p.m.
Wed10:00 a.m. to 8:00 p.m.
Thu10:00 a.m. to 8:00 p.m.
Fri10:00 a.m. to 8:00 p.m.
Sat10:00 a.m. to 8:00 p.m.
Sun11:00 a.m. to 6:00 p.m.
5.01,045 reviews
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elizabeth g.'s profile image
elizabeth g. 
2 years ago

Len was great. Thanx so much. 

Business response:

Hi Elizabeth, thanks for taking the time to sharing your review with us. Enjoy your new mattress and have a great night!! Thanks, The Mattress Factory 

Kyle B.'s profile image
Kyle B. 
2 years ago

Was greeted by Len. He was very helpful and honest with me. They have the best most competitive prices. If shopping for a mattress I definitely recommend stopping in and saving some $$ 

Business response:

Thank you Kyle for your support and for shopping small and local at Philadelphia's Hometown Family Mattress Chain. We will always be there for you in the future so feel free to reach out with any questions or needs. Enjoy your new mattress! Thanks, Chris Conway President The Family Owned Mattress Factory 

William H.'s profile image
William H. 
2 years ago

Very well. 

Business response:

Thank you William. Please let us know if there is anything, we can do for you in the future. Have a great day and enjoy your new mattress! Sincerely, Chris Conway President The Mattress Factory 

Janet G.'s profile image
Janet G. 
2 years ago

Wesley at your Springfield location was knowledgeable and very helpful. 

Business response:

Hi Janet, thank you for taking the time to write a review and share your experience. If you're happy with everything please tell your family and friends about us. Our best advertising has always been word of mouth. Have a great day and I hope you enjoy your new mattress for many years to come! Sincerely Chris Conway President The Family Owned Mattress Factory 

Maggie G.'s profile image
Maggie G. 
2 years ago

First, let me say that I don’t know anyone who enjoys mattress shopping. It is more of a necessity then a fun Thursday night activity. After cautiously checking store reviews in my car in front of the store, we walked in, 2 steps ahead of another couple. We were greeted with a friendly hello from Len. Who told us to walk around , feel free to try all the beds (which we did) Len was fantastic with multitasking and prioritizing. He kept engaged with us while taking care of the other couple who came In already knowing what the... read more

Business response:

Hi Maggie, thanks for taking the time to sharing your review with us. Enjoy your new mattress and have a great night!! Thanks, The Mattress Factory 

Ron J.'s profile image
Ron J. 
2 years ago

Len was very friendly and helpful… 

Business response:

Thank you Ron for your support and for shopping small and local at Philadelphia's Hometown Family Mattress Chain. We will always be there for you in the future so feel free to reach out with any questions or needs. Enjoy your new mattress! Thanks, Chris Conway President The Family Owned Mattress Factory 

Dawn M.'s profile image
Dawn M. 
2 years ago

Such a great experience! Len at Springfield is amazing!! So helpful… found us exactly what we needed! 

Business response:

Thank you Dawn. Please let us know if there is anything, we can do for you in the future. Have a great day and enjoy your new mattress! Sincerely, Chris Conway President The Mattress Factory 

Suelene R.'s profile image
Suelene R. 
2 years ago

I walked at the store in Springfield, PA. I was greeted by the Manager. He was very friendly, a great customer service. He helped me understand the mattress I tried, feet, box spring, etc . He was very patient and with a great attitude. His sells approaches was smooth, not overwhelming made me feel comfortable, He made a good deal and. I got my mattress in less than 48hours. The delivery guys were also very friendly and quick. Perhaps took 10mins to setup everything. I recommend the store. Thank you for the customer servic... read more

Business response:

Hi Suelene, thank you for taking the time to write a review and share your experience. If you're happy with everything please tell your family and friends about us. Our best advertising has always been word of mouth. Have a great day and I hope you enjoy your new mattress for many years to come! Sincerely Chris Conway President The Family Owned Mattress Factory 

Harry F.'s profile image
Harry F. 
2 years ago

Len was our guy Knowledgeable, no pressure, nice guy, a great experience. I would recommend him with out hesitation. 

Business response:

Hi Harry, thanks for taking the time to sharing your review with us. Enjoy your new mattress and have a great night!! Thanks, The Mattress Factory 

Frequently asked questions about The Mattress Factory

How is The Mattress Factory rated?

The Mattress Factory has a 5 star rating with 1,045 reviews. 

When is The Mattress Factory open?

The Mattress Factory is open now. It will close at 8:00 p.m.