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The Mattress Factory

5.0

About this business

The Mattress Factory is complying with orders from the PA and NJ state governments for mandatory closure of non-essential businesses to prevent the spread of Coronavirus (COVID-19). While the government orders are in place, we have to temporarily close these locations for on-site shopping. Customers in these areas are encouraged to USE OUR WEBSITE OR CALL US for your bedding shopping and support needs. We will re-open these locations when the state governments approve the re-opening of non-essential business locations for pu... read more

Location details

730 Baltimore Pike, Springfield, PA, 19064, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 8:00 p.m.
Tue10:00 a.m. to 8:00 p.m.
Wed10:00 a.m. to 8:00 p.m.
Thu10:00 a.m. to 8:00 p.m.
Fri10:00 a.m. to 8:00 p.m.
Sat10:00 a.m. to 8:00 p.m.
Sun11:00 a.m. to 6:00 p.m.
5.01,032 reviews
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Luciano M.'s profile image
Luciano M. 
on Birdeye

2 years ago

It was a pleasant and relaxed experience. The sales associate allowed me to try as many mattresses as I wanted without hovering next to me, which I really appreciate. They were very helpful about the mattress fitting on my bed. Very happy with the price. 

Business response:

Hi Luciano, thanks for taking the time to sharing your review with us. Enjoy your new mattress and have a great night!! Thanks, The Mattress Factory 

Brenda H.'s profile image
Brenda H. 
on Birdeye

2 years ago

Great salesmanship. Staff was very patient with me. Can’t wait to receive my mattress and box spring. You get a 10 from me! 

Business response:

Thank you Brenda for your support and for shopping small and local at Philadelphia's Hometown Family Mattress Chain. We will always be there for you in the future so feel free to reach out with any questions or needs. Enjoy your new mattress! Thanks, Chris Conway President The Family Owned Mattress Factory 

Loretta S.'s profile image
Loretta S. 
on Birdeye

2 years ago

We knew what we wanted, our salesperson took us immediately to the type of mattress we were seeking. He did not give us a major sales pitch but highlighted the options of each choice. We bought our mattress and we’re out of the store in less than 20 minutes. Highly recommend, lots of choice, no bologna sales run around! 

Business response:

Thank you Loretta. Please let us know if there is anything, we can do for you in the future. Have a great day and enjoy your new mattress! Sincerely, Chris Conway President The Mattress Factory 

Raushanah W.'s profile image
Raushanah W. 
on Birdeye

2 years ago

The service I received was awesome! 

Business response:

Hi Raushanah, thank you for taking the time to write a review and share your experience. If you're happy with everything please tell your family and friends about us. Our best advertising has always been word of mouth. Have a great day and I hope you enjoy your new mattress for many years to come! Sincerely Chris Conway President The Family Owned Mattress Factory 

Dave B.'s profile image
Dave B. 
on Birdeye

2 years ago

Excellent salesman, very knowledgeable and let me browse time mattresses he showed me on my own with no sales pitches at all. Let me have all the time I needed with out interruptions 

Business response:

Hi Dave, thanks for taking the time to sharing your review with us. Enjoy your new mattress and have a great night!! Thanks, The Mattress Factory 

John V.'s profile image
John V. 
on Birdeye

2 years ago

This is the second time we purchased a mattress at Mattress Factory. It was a wonderful experience. Prior we went to another mattress store and felt pressured, it was not pleasant. As soon as we walked into the Mattress Factory we felt welcomed and not pressured. We were looking for a value mattress and did not feel pressured. We were looking for one for our daughter and the sales person, Dennis was great and very kid friendly. After our purchase he took time to converse with our children and took a picture with them. It was... read more

Business response:

Thank you John for your support and for shopping small and local at Philadelphia's Hometown Family Mattress Chain. We will always be there for you in the future so feel free to reach out with any questions or needs. Enjoy your new mattress! Thanks, Chris Conway President The Family Owned Mattress Factory 

Rashida's profile image
Rashida 
on Birdeye

2 years ago

I had a great experience at this place. From the time I walked in until my sale was final. Very friendly and family oriented place. Price was even better! My sales associate was awesome and very knowledgeable. 

Business response:

Thank you Rashida. Please let us know if there is anything, we can do for you in the future. Have a great day and enjoy your new mattress! Sincerely, Chris Conway President The Mattress Factory 

Tyrone M.'s profile image
Tyrone M. 
on Birdeye

2 years ago

II had a wonderful shopping experience at The Mattress Factory! They had plenty of inventory on the floor and in stock. The prices are very reasonable. My sales associate was Len. He was very Knowledgeable about every mattress in the store. There was absolutely no pressure to buy anything, and Len did not try to up sale me. He was working in the store with Dennis, they both were very friendly. If you are in the market for a mattress, I highly recommend The Mattress Factory!!! 

Business response:

Hi Tyrone, thank you for taking the time to write a review and share your experience. If you're happy with everything please tell your family and friends about us. Our best advertising has always been word of mouth. Have a great day and I hope you enjoy your new mattress for many years to come! Sincerely Chris Conway President The Family Owned Mattress Factory 

Andrew M.'s profile image
Andrew M. 
on Birdeye

3 years ago

Very thorough explanation of my options and no pressure in purchase 

Business response:

Hi Andrew, thanks for taking the time to sharing your review with us. Enjoy your new mattress and have a great night!! Thanks, The Mattress Factory 

Frequently asked questions about The Mattress Factory

How is The Mattress Factory rated?

The Mattress Factory has a 5 star rating with 1,032 reviews. 

When is The Mattress Factory open?

The Mattress Factory is open now. It will close at 8:00 p.m.