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The Mattress Factory

5.0
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About this business

The Mattress Factory is complying with orders from the PA and NJ state governments for mandatory closure of non-essential businesses to prevent the spread of Coronavirus (COVID-19). While the government orders are in place, we have to temporarily close these locations for on-site shopping. Customers in these areas are encouraged to USE OUR WEBSITE OR CALL US for your bedding shopping and support needs. We will re-open these locations when the state governments approve the re-opening of non-essential business locations for pu... read more

Location details

730 Baltimore Pike, Springfield, PA, 19064, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 8:00 p.m.
Tue10:00 a.m. to 8:00 p.m.
Wed10:00 a.m. to 8:00 p.m.
Thu10:00 a.m. to 8:00 p.m.
Fri10:00 a.m. to 8:00 p.m.
Sat10:00 a.m. to 8:00 p.m.
Sun11:00 a.m. to 6:00 p.m.
5.01,040 reviews
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Marjorie H.'s profile image
Marjorie H. 
on Birdeye

a year ago

I stopped in to price out mattresses and to test a few as it’s been a while since I’ve purchased a mattress. Len greeted me and I explained that I had a limited budget and there was a possibility that I would need to return at a later date to make the purchase. He was very understanding and showed me a few different options in my price range. He was not pushy and did not try to upsell me which I really appreciated. I chose a slightly better quality mattress than I intended but Ron and Len worked to get me the better mattre... read more

Business response:

Hi Marjorie, thank you for taking the time to write a review and share your experience. If you're happy with everything please tell your family and friends about us. Our best advertising has always been word of mouth. Have a great day and I hope you enjoy your new mattress for many years to come! Sincerely Chris Conway President The Family Owned Mattress Factory 

Sean C.'s profile image
Sean C. 
on Birdeye

a year ago

Great Experience! Len was a true professional! 

Business response:

Hi Sean, thanks for taking the time to sharing your review with us. Enjoy your new mattress and have a great night!! Thanks, The Mattress Factory 

Jen K.'s profile image
Jen K. 
on Birdeye

a year ago

Great experience and customer service. Len was the best! Very professional and knowledgeable. 

Business response:

Thank you Jen for your support and for shopping small and local at Philadelphia's Hometown Family Mattress Chain. We will always be there for you in the future so feel free to reach out with any questions or needs. Enjoy your new mattress! Thanks, Chris Conway President The Family Owned Mattress Factory 

Jackie L.'s profile image
Jackie L. 
on Birdeye

a year ago

Great low pressure experience 

Business response:

Thank you Jackie. Please let us know if there is anything, we can do for you in the future. Have a great day and enjoy your new mattress! Sincerely, Chris Conway President The Mattress Factory 

Charlotte C.'s profile image
Charlotte C. 
on Birdeye

a year ago

Greeted us with a smile. Very knowledgeable. Gave us time to decide without hovering. Answered our questions in a timely manner. Would definitely recommend this store to our friends and family! 

Business response:

Hi Charlotte, thank you for taking the time to write a review and share your experience. If you're happy with everything please tell your family and friends about us. Our best advertising has always been word of mouth. Have a great day and I hope you enjoy your new mattress for many years to come! Sincerely Chris Conway President The Family Owned Mattress Factory 

Chris S.'s profile image
Chris S. 
on Birdeye

a year ago

Excellent very helpful,answered all my questions in full 

Business response:

Hi Chris, thanks for taking the time to sharing your review with us. Enjoy your new mattress and have a great night!! Thanks, The Mattress Factory 

Joan C.'s profile image
Joan C. 
on Birdeye

2 years ago

Awesome mattress and Len made it simple and easy..Thankyou Len and Mattress Factory 

Business response:

Hi Joan, thanks for taking the time to sharing your review with us. Enjoy your new mattress and have a great night!! Thanks, The Mattress Factory 

Lashandra W.'s profile image
Lashandra W. 
on Birdeye

2 years ago

Sales guy mr len was great to me and my son 

Business response:

Thank you Lashandra for your support and for shopping small and local at Philadelphia's Hometown Family Mattress Chain. We will always be there for you in the future so feel free to reach out with any questions or needs. Enjoy your new mattress! Thanks, Chris Conway President The Family Owned Mattress Factory 

Melissa D.'s profile image
Melissa D. 
on Birdeye

2 years ago

Finally got my new bed and I couldn’t be more happy.I shopped every store in the area and Len was just simply so kind to my needs and my budget.I will recommend Len and the store to all my family and friends. 

Business response:

Thank you Melissa. Please let us know if there is anything, we can do for you in the future. Have a great day and enjoy your new mattress! Sincerely, Chris Conway President The Mattress Factory 

Frequently asked questions about The Mattress Factory

How is The Mattress Factory rated?

The Mattress Factory has a 5 star rating with 1,040 reviews. 

When is The Mattress Factory open?

The Mattress Factory is closed now. It will open tomorrow at 11:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com