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The Mattress Factory

5.0

About this business

The Mattress Factory is complying with orders from the PA and NJ state governments for mandatory closure of non-essential businesses to prevent the spread of Coronavirus (COVID-19). While the government orders are in place, we have to temporarily close these locations for on-site shopping. Customers in these areas are encouraged to USE OUR WEBSITE OR CALL US for your bedding shopping and support needs. We will re-open these locations when the state governments approve the re-opening of non-essential business locations for pu... read more

Location details

730 Baltimore Pike, Springfield, PA, 19064, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 8:00 p.m.
Tue10:00 a.m. to 8:00 p.m.
Wed10:00 a.m. to 8:00 p.m.
Thu10:00 a.m. to 8:00 p.m.
Fri10:00 a.m. to 8:00 p.m.
Sat10:00 a.m. to 8:00 p.m.
Sun11:00 a.m. to 6:00 p.m.
5.01,032 reviews
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johnson t.'s profile image
johnson t. 
on Birdeye

a year ago

You gave information that helped me to make my choice 

Business response:

Hi Johnson, thank you for taking the time to write a review and share your experience. If you're happy with everything please tell your family and friends about us. Our best advertising has always been word of mouth. Have a great day and I hope you enjoy your new mattress for many years to come! Sincerely Chris Conway President The Family Owned Mattress Factory 

Karen M.'s profile image
Karen M. 
on Birdeye

a year ago

I didn’t feel rushed or uncomfortable. Wes was so patient, and a wealth of knowledge on mattresses. I was grateful and was able to pick one! Thank you! 

Business response:

Hi Karen, thanks for taking the time to sharing your review with us. Enjoy your new mattress and have a great night!! Thanks, The Mattress Factory 

Lynne M.'s profile image
Lynne M. 
on Birdeye

a year ago

I have never been disappointed with any of the mattresses I have purchased from The Mattress Factory and this time was no exception. Len helped me select the right mattress for me and I couldn't be happier with it! 

Business response:

Thank you Lynne for your support and for shopping small and local at Philadelphia's Hometown Family Mattress Chain. We will always be there for you in the future so feel free to reach out with any questions or needs. Enjoy your new mattress! Thanks, Chris Conway President The Family Owned Mattress Factory 

Michael W.'s profile image
Michael W. 
on Birdeye

a year ago

My experience was nothing short of outstanding. Wesley made meI comfortable making my purchase and had great conversation with him about health and the bed itself. Wesley made the process of buying a bed quick, simple and easy for me to get the right mattress that I have been looking for some time. If I come across anyone looking for a bed I will be highly recommending Wesley as a point of contact to get a new bed so that they can experience the same amazing customer service I received from him. 

Business response:

Thank you Michael. Please let us know if there is anything, we can do for you in the future. Have a great day and enjoy your new mattress! Sincerely, Chris Conway President The Mattress Factory 

Bill B.'s profile image
Bill B. 
on Birdeye

a year ago

No pressure and helpful when I asked for help. 

Business response:

Hi Bill, thank you for taking the time to write a review and share your experience. If you're happy with everything please tell your family and friends about us. Our best advertising has always been word of mouth. Have a great day and I hope you enjoy your new mattress for many years to come! Sincerely Chris Conway President The Family Owned Mattress Factory 

Richard w.'s profile image
Richard w. 
on Birdeye

a year ago

Len did a great job!! We told him what we were looking for he showed us a few and then left us alone to discuss. No high pressure sales. I like that. We got what we wanted at a reasonable price. Delivery was quick, courteous, clean and friendly. 

Business response:

Hi Richard, thanks for taking the time to sharing your review with us. Enjoy your new mattress and have a great night!! Thanks, The Mattress Factory 

Patricia S.'s profile image
Patricia S. 
on Birdeye

a year ago

Len in Springfield is the best. 

Business response:

Thank you Patricia for your support and for shopping small and local at Philadelphia's Hometown Family Mattress Chain. We will always be there for you in the future so feel free to reach out with any questions or needs. Enjoy your new mattress! Thanks, Chris Conway President The Family Owned Mattress Factory 

Ken S.'s profile image
Ken S. 
on Birdeye

a year ago

Sales manager Wesley Nicholls of the Springfield, Pa store on Baltimore Pike provided excellent customer service. Very knowledgeable and very helpful. The mattress I was looking for was in stock and I was able to take it home in my SUV. 

Business response:

Thank you Ken. Please let us know if there is anything, we can do for you in the future. Have a great day and enjoy your new mattress! Sincerely, Chris Conway President The Mattress Factory 

Don P.'s profile image
Don P. 
on Birdeye

a year ago

Wanted a cheaper mattress as it would be used for a guest room. No pressure sales whatsoever. They let me do my own shopping. Answered any questions I had without issue. I was in and out within 10 mins. A great family run store. 

Business response:

Hi Don, thank you for taking the time to write a review and share your experience. If you're happy with everything please tell your family and friends about us. Our best advertising has always been word of mouth. Have a great day and I hope you enjoy your new mattress for many years to come! Sincerely Chris Conway President The Family Owned Mattress Factory 

Frequently asked questions about The Mattress Factory

How is The Mattress Factory rated?

The Mattress Factory has a 5 star rating with 1,032 reviews. 

When is The Mattress Factory open?

The Mattress Factory is open now. It will close at 8:00 p.m.