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The Mattress Factory - Newtown Square, PA

5.0
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About this business

The Mattress Factory is complying with orders from the PA and NJ state governments for mandatory closure of non-essential businesses to prevent the spread of Coronavirus (COVID-19). While the government orders are in place, we have to temporarily close these locations for on-site shopping. Customers in these areas are encouraged to USE OUR WEBSITE OR CALL US for your bedding shopping and support needs. We will re-open these locations when the state governments approve the re-opening of non-essential business locations for pu... read more

Location details

5018 West Chester Pike, Newtown Square, PA, 19073, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 8:00 p.m.
Tue10:00 a.m. to 8:00 p.m.
Wed10:00 a.m. to 8:00 p.m.
Thu10:00 a.m. to 8:00 p.m.
Fri10:00 a.m. to 8:00 p.m.
Sat10:00 a.m. to 8:00 p.m.
Sun11:00 a.m. to 6:00 p.m.
5.0463 reviews
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Christiana B.'s profile image
Christiana B. 
on Birdeye

2 years ago

Both the in store experience and delivery were great! Wonderful customer service- welcoming, knowledgeable and trustworthy. Didn't feel like they were just trying to make a sale. 

Business response:

Thank you Christiana for your support and for shopping small and local at Philadelphia's Hometown Family Mattress Chain. We will always be there for you in the future so feel free to reach out with any questions or needs. Enjoy your new mattress! Thanks, Chris Conway President The Family Owned Mattress Factory 

Julie C.'s profile image
Julie C. 
on Birdeye

2 years ago

Very knowledgeable and helpful! 

Business response:

Thank you Julie. Please let us know if there is anything, we can do for you in the future. Have a great day and enjoy your new mattress! Sincerely, Chris Conway President The Mattress Factory 

Chris C.'s profile image
Chris C. 
on Birdeye

2 years ago

Kyle did a great job! He was super helpful and informative. 5 star service! Great job and great store! 

Business response:

Hi Chris, thank you for taking the time to write a review and share your experience. If you're happy with everything please tell your family and friends about us. Our best advertising has always been word of mouth. Have a great day and I hope you enjoy your new mattress for many years to come! Sincerely Chris Conway President The Family Owned Mattress Factory 

Paul Z.'s profile image
Paul Z. 
on Birdeye

2 years ago

John was awesome. Fast and helpful 

Business response:

Hi Paul, thanks for taking the time to sharing your review with us. Enjoy your new mattress and have a great night!! Thanks, The Mattress Factory 

Marisa B.'s profile image
Marisa B. 
on Birdeye

2 years ago

The service was amazing, and the delivery was exceptional as they helped us fully assemble the bed and place the bed skirt and frame. We were thrilled with every aspect of our purchase!! 

Business response:

Thank you Marisa for your support and for shopping small and local at Philadelphia's Hometown Family Mattress Chain. We will always be there for you in the future so feel free to reach out with any questions or needs. Enjoy your new mattress! Thanks, Chris Conway President The Family Owned Mattress Factory 

James I.'s profile image
James I. 
on Birdeye

2 years ago

Very helpful. 

Business response:

Thank you James. Please let us know if there is anything, we can do for you in the future. Have a great day and enjoy your new mattress! Sincerely, Chris Conway President The Mattress Factory 

Robert M.'s profile image
Robert M. 
on Birdeye

2 years ago

Very professional in helping us select the proper mattress. Delivery men were punctual and efficient. 

Business response:

Hi Robert, thank you for taking the time to write a review and share your experience. If you're happy with everything please tell your family and friends about us. Our best advertising has always been word of mouth. Have a great day and I hope you enjoy your new mattress for many years to come! Sincerely Chris Conway President The Family Owned Mattress Factory 

Brad S.'s profile image
Brad S. 
on Birdeye

2 years ago

Wes was great to deal with, he was friendly and knowledgeable. Showed me some options and had me in and out quickly. I’ve bought several beds from mattress factory and it’s. always been a pleasant experience. 

Business response:

Hi Brad, thanks for taking the time to sharing your review with us. Enjoy your new mattress and have a great night!! Thanks, The Mattress Factory 

Brock O.'s profile image
Brock O. 
on Birdeye

2 years ago

Sales associate was very knowledgeable and professional. It was a very pleasant experience. 

Business response:

Thank you for shopping the Family Owned Mattress Factory. We appreciate your business. Feel free to call me if you need anything. Wesley Nicholls Store Manager 484-427-7501 

Frequently asked questions about The Mattress Factory

How is The Mattress Factory rated?

The Mattress Factory has a 5 star rating with 463 reviews. 

When is The Mattress Factory open?

The Mattress Factory is closed now. It will open on Saturday at 10:00 a.m. 

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