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The Mattress Factory - Newtown Square, PA

5.0
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About this business

The Mattress Factory is complying with orders from the PA and NJ state governments for mandatory closure of non-essential businesses to prevent the spread of Coronavirus (COVID-19). While the government orders are in place, we have to temporarily close these locations for on-site shopping. Customers in these areas are encouraged to USE OUR WEBSITE OR CALL US for your bedding shopping and support needs. We will re-open these locations when the state governments approve the re-opening of non-essential business locations for pu... read more

Location details

5018 West Chester Pike, Newtown Square, PA, 19073, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 8:00 p.m.
Tue10:00 a.m. to 8:00 p.m.
Wed10:00 a.m. to 8:00 p.m.
Thu10:00 a.m. to 8:00 p.m.
Fri10:00 a.m. to 8:00 p.m.
Sat10:00 a.m. to 8:00 p.m.
Sun11:00 a.m. to 6:00 p.m.
5.0463 reviews
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Barbara K.'s profile image
Barbara K. 
on Birdeye

2 years ago

John was knowledgeable and helpful ...so glad I went there to buy a new mattress. 

Business response:

Thank you Barbara for your support and for shopping small and local at Philadelphia's Hometown Family Mattress Chain. We will always be there for you in the future so feel free to reach out with any questions or needs. Enjoy your new mattress! Thanks, Chris Conway President The Family Owned Mattress Factory 

Phyllis H.'s profile image
Phyllis H. 
on Birdeye

2 years ago

Wesley was great; knowledgeable and great suggestions. Easy transaction, no pressure! 

Business response:

Thank you Phyllis. Please let us know if there is anything, we can do for you in the future. Have a great day and enjoy your new mattress! Sincerely, Chris Conway President The Mattress Factory 

Paul And Audrey S.'s profile image
Paul And Audrey S. 
on Birdeye

2 years ago

We worked with John and had a fantastic experience. He was very knowledgeable and easy going. No over the top sales push, just directed us to what we were interested in and gave us great quality at a great price. Would come back to see John anytime! Great job!!!! Thank you. 

Business response:

Hi Paul And Audrey, thank you for taking the time to write a review and share your experience. If you're happy with everything please tell your family and friends about us. Our best advertising has always been word of mouth. Have a great day and I hope you enjoy your new mattress for many years to come! Sincerely Chris Conway President The Family Owned Mattress Factory 

Janet T.'s profile image
Janet T. 
on Birdeye

2 years ago

John Severson was very helpful. Thank you Janet Tegler 

Business response:

Hi Janet, thanks for taking the time to sharing your review with us. Enjoy your new mattress and have a great night!! Thanks, The Mattress Factory 

Pam C.'s profile image
Pam C. 
on Birdeye

2 years ago

John was so helpful in picking out a perfect mattress for me. He also was very knowledgeable about the differences in the mattresses that I did not know. The store was very clean , including the restroom. He has a lot of patience because I wasn’t sure which mattress to get, so it took me awhile trying the mattresses out. I did not feel rushed at all and best of all I was very happy with the price. No. Ns6467 

Business response:

Thank you for shopping the Family Owned Mattress Factory! We'll let John know how great he did! Wesley Nicholls Store Manager  

Cheryl B.'s profile image
Cheryl B. 
on Birdeye

2 years ago

John was knowledgeable, patient, answered all our questions. Positive experience, would highly recommend. 

Business response:

Thank you Cheryl. Please let us know if there is anything, we can do for you in the future. Have a great day and enjoy your new mattress! Sincerely, Chris Conway President The Mattress Factory 

Paula S.'s profile image
Paula S. 
on Birdeye

2 years ago

Courteous, fast and a great value. Quick delivery scheduled. 

Business response:

Thank you Paula for your support and for shopping small and local at Philadelphia's Hometown Family Mattress Chain. We will always be there for you in the future so feel free to reach out with any questions or needs. Enjoy your new mattress! Thanks, Chris Conway President The Family Owned Mattress Factory 

Paul C.'s profile image
Paul C. 
on Birdeye

2 years ago

We are repeat customers and came in looking for a replacement mattress for the guest room. Dennis was very helpful and showed us a variety of products. 

Business response:

Thank you Paul. Please let us know if there is anything, we can do for you in the future. Have a great day and enjoy your new mattress! Sincerely, Chris Conway President The Mattress Factory 

Sheryl W.'s profile image
Sheryl W. 
on Birdeye

2 years ago

Mattress is comfortable, delivery guys were great 

Business response:

Hi Sheryl, thank you for taking the time to write a review and share your experience. If you're happy with everything please tell your family and friends about us. Our best advertising has always been word of mouth. Have a great day and I hope you enjoy your new mattress for many years to come! Sincerely Chris Conway President The Family Owned Mattress Factory 

Frequently asked questions about The Mattress Factory

How is The Mattress Factory rated?

The Mattress Factory has a 5 star rating with 463 reviews. 

When is The Mattress Factory open?

The Mattress Factory is closed now. It will open on Saturday at 10:00 a.m. 

Need help? Contact us.

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