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The Mattress Factory

5.0

About this business

The Mattress Factory is complying with orders from the PA and NJ state governments for mandatory closure of non-essential businesses to prevent the spread of Coronavirus (COVID-19). While the government orders are in place, we have to temporarily close these locations for on-site shopping. Customers in these areas are encouraged to USE OUR WEBSITE OR CALL US for your bedding shopping and support needs. We will re-open these locations when the state governments approve the re-opening of non-essential business locations for pu... read more

Location details

5018 West Chester Pike, Newtown Square, PA, 19073, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 8:00 p.m.
Tue10:00 a.m. to 8:00 p.m.
Wed10:00 a.m. to 8:00 p.m.
Thu10:00 a.m. to 8:00 p.m.
Fri10:00 a.m. to 8:00 p.m.
Sat10:00 a.m. to 8:00 p.m.
Sun11:00 a.m. to 6:00 p.m.
5.0502 reviews
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Joanne B.'s profile image
Joanne B. 
a year ago

Great service very knowledgeable! 

Business response:

Hi Joanne, thanks for taking the time to sharing your review with us. Enjoy your new mattress and have a great night!! Thanks, The Mattress Factory 

Ghazi M.'s profile image
Ghazi M. 
a year ago

They were very kind and objective about their beds, managed to find one that worked for us and was within our price range really quickly. Owner is really nice. 

Business response:

Thank you Ghazi for your support and for shopping small and local at Philadelphia's Hometown Family Mattress Chain. We will always be there for you in the future so feel free to reach out with any questions or needs. Enjoy your new mattress! Thanks, Chris Conway President The Family Owned Mattress Factory 

Rick W.'s profile image
Rick W. 
a year ago

Great experience to to bottom. 

Business response:

Thank you Rick. Please let us know if there is anything, we can do for you in the future. Have a great day and enjoy your new mattress! Sincerely, Chris Conway President The Mattress Factory 

Martin C.'s profile image
Martin C. 
a year ago

Sales team was excellent. They answered all our questions clearly, were completely informed about all the features and benefits of dozens of models, and were fun to deal with, plus the sale prices were great. We ended up buying a king, a queen and two twin beds because the selection and service were so good. We had gone to other providers but The Mattress Factory stood out well ahead of the pack. I’ll return there for any future purchases. 

Business response:

Hi Martin, thank you for taking the time to write a review and share your experience. If you're happy with everything please tell your family and friends about us. Our best advertising has always been word of mouth. Have a great day and I hope you enjoy your new mattress for many years to come! Sincerely Chris Conway President The Family Owned Mattress Factory 

Amber M.'s profile image
Amber M. 
a year ago

Dennis was awesome. Extremely helpful and payed close attention to our needs/wants in a mattress. Great experience overall. Thank you. 

Business response:

Hi Amber, thanks for taking the time to sharing your review with us. Enjoy your new mattress and have a great night!! Thanks, The Mattress Factory 

Megan G.'s profile image
Megan G. 
a year ago

Prompt and polite service- in and out with exactly what I was looking for! 

Business response:

Thank you Megan for your support and for shopping small and local at Philadelphia's Hometown Family Mattress Chain. We will always be there for you in the future so feel free to reach out with any questions or needs. Enjoy your new mattress! Thanks, Chris Conway President The Family Owned Mattress Factory 

Doug C.'s profile image
Doug C. 
a year ago

Very knowledgeable and great recommendations for type of bed needed for someone with a disability 

Business response:

Thank you Doug. Please let us know if there is anything, we can do for you in the future. Have a great day and enjoy your new mattress! Sincerely, Chris Conway President The Mattress Factory 

Kim D.'s profile image
Kim D. 
2 years ago

Very happy with my experience with The Mattress Factory. I was helped by Wesley who went out of his way to make sure I chose the right mattress for me! Would highly recommend! 

Business response:

Thank you Kim for your support and for shopping small and local at Philadelphia's Hometown Family Mattress Chain. We will always be there for you in the future so feel free to reach out with any questions or needs. Enjoy your new mattress! Thanks, Chris Conway President The Family Owned Mattress Factory 

David T.'s profile image
David T. 
2 years ago

Buying my mattress at the Newtown Square store was like getting a good night sleep. It was comfortable with no pressure and I felt great when it was over! Wesley was extremely knowledgeable about his industry and products. He walked me through the process of “finding” my perfect mattress… giving me information and ample time to make my final selection. My purchasing experience was everything customers desire…. and nothing we don’t. I’ll have no hesitation in referring family or friends to Wesley at the Newtown Square st... read more

Business response:

Thank you David for your support and for shopping small and local at Philadelphia's Hometown Family Mattress Chain. We will always be there for you in the future so feel free to reach out with any questions or needs. Enjoy your new mattress! Thanks, Chris Conway President The Family Owned Mattress Factory 

Frequently asked questions about The Mattress Factory

How is The Mattress Factory rated?

The Mattress Factory has a 5 star rating with 502 reviews. 

When is The Mattress Factory open?

The Mattress Factory is closed now. It will open at 11:00 a.m.