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The Mattress Factory

5.0

About this business

Location details

5018 West Chester Pike, Newtown Square, PA, 19073, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 8:00 p.m.
Tue10:00 a.m. to 8:00 p.m.
Wed10:00 a.m. to 8:00 p.m.
Thu10:00 a.m. to 8:00 p.m.
Fri10:00 a.m. to 8:00 p.m.
Sat10:00 a.m. to 8:00 p.m.
Sun11:00 a.m. to 6:00 p.m.
5.0558 reviews
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Debra O.'s profile image
Debra O. 
a year ago

It was a nice change to be helped with buying a bed instead of sold one. Dennis was patient and helped get me a great deal. 

Business response:

Thank you Debra for your support and for shopping small and local at Philadelphia's Hometown Family Mattress Chain. We will always be there for you in the future so feel free to reach out with any questions or needs. Enjoy your new mattress! Thanks, Chris Conway President The Family Owned Mattress Factory 

Mary B.'s profile image
Mary B. 
a year ago

Dennis was very patient with my mother, and helped her make the best choice for her within her fixed budget. I'll be back to get my bed! 

Business response:

Thank you Mary. Please let us know if there is anything, we can do for you in the future. Have a great day and enjoy your new mattress! Sincerely, Chris Conway President The Mattress Factory 

Ryan B.'s profile image
Ryan B. 
a year ago

We appreciated the straight forward advice without being pushed in a certain direction. 

Business response:

Hi Ryan, thank you for taking the time to write a review and share your experience. If you're happy with everything please tell your family and friends about us. Our best advertising has always been word of mouth. Have a great day and I hope you enjoy your new mattress for many years to come! Sincerely Chris Conway President The Family Owned Mattress Factory 

Stephanie S.'s profile image
Stephanie S. 
a year ago

Great deal. Great customer service and I wasn't pressured into buying anything. The salesman took his time and explained every question I asked him. My husband and I are enjoying our new beds. 

Business response:

Hi Stephanie, thanks for taking the time to sharing your review with us. Enjoy your new mattress and have a great night!! Thanks, The Mattress Factory 

Lorie M.'s profile image
Lorie M. 
a year ago

Such a pleasant surprise to have old fashion service in today's world! 

Business response:

Thank you Lorie for your support and for shopping small and local at Philadelphia's Hometown Family Mattress Chain. We will always be there for you in the future so feel free to reach out with any questions or needs. Enjoy your new mattress! Thanks, Chris Conway President The Family Owned Mattress Factory 

Dennis M.'s profile image
Dennis M. 
a year ago

We're previous customers and always appreciate the no-pressure service. Dennis was informative, explaining the differences between the mattresses we liked. 

Business response:

Thank you Dennis. Please let us know if there is anything, we can do for you in the future. Have a great day and enjoy your new mattress! Sincerely, Chris Conway President The Mattress Factory 

Miriam E.'s profile image
Miriam E. 
a year ago

Very helpful and pleasant transaction. 

Business response:

Hi Miriam, thank you for taking the time to write a review and share your experience. If you're happy with everything please tell your family and friends about us. Our best advertising has always been word of mouth. Have a great day and I hope you enjoy your new mattress for many years to come! Sincerely Chris Conway President The Family Owned Mattress Factory 

Brian H.'s profile image
Brian H. 
a year ago

Wesley at Newtown Sq was amazing. He was so knowledgeable and patient with my husband and I. We shopped at several mattress stores before going to The Mattress Factory Newtown Square. We will be back! He is the best! Thank you!! 

Business response:

Thank you Brian. Please let us know if there is anything, we can do for you in the future. Have a great day and enjoy your new mattress! Sincerely, Chris Conway President The Mattress Factory 

Michelle E.'s profile image
Michelle E. 
a year ago

What a great experience and an amazing deal on our mattress. I would do further buisness with this store and recommend others to do business there . Dennis did a great job. Not pushy at all. 

Business response:

Hi Michelle, thank you for taking the time to write a review and share your experience. If you're happy with everything please tell your family and friends about us. Our best advertising has always been word of mouth. Have a great day and I hope you enjoy your new mattress for many years to come! Sincerely Chris Conway President The Family Owned Mattress Factory 

Frequently asked questions about The Mattress Factory

How is The Mattress Factory rated?

The Mattress Factory has a 5 star rating with 558 reviews. 

When is The Mattress Factory open?

The Mattress Factory is closed now. It will open at 10:00 a.m.