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The Mattress Factory

5.0

About this business

The Mattress Factory is complying with orders from the PA and NJ state governments for mandatory closure of non-essential businesses to prevent the spread of Coronavirus (COVID-19). While the government orders are in place, we have to temporarily close these locations for on-site shopping. Customers in these areas are encouraged to USE OUR WEBSITE OR CALL US for your bedding shopping and support needs. We will re-open these locations when the state governments approve the re-opening of non-essential business locations for pu... read more

Location details

5018 West Chester Pike, Newtown Square, PA, 19073, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 8:00 p.m.
Tue10:00 a.m. to 8:00 p.m.
Wed10:00 a.m. to 8:00 p.m.
Thu10:00 a.m. to 8:00 p.m.
Fri10:00 a.m. to 8:00 p.m.
Sat10:00 a.m. to 8:00 p.m.
Sun11:00 a.m. to 6:00 p.m.
5.0502 reviews
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Andy K.'s profile image
Andy K. 
2 years ago

Wes was extremely helpful in explaining the different levels of spinal support. We felt good about our Tempurpedic purchase. 

Business response:

Hi Andy, thanks for taking the time to sharing your review with us. Enjoy your new mattress and have a great night!! Thanks, The Mattress Factory 

Keith C.'s profile image
Keith C. 
2 years ago

Wesley was amazing! Very informative and helpful! Guided us in the right direction! We’re so happy with the answers to our questions and letting us try so many beds! Can’t wait to get the new bed! Thank you so much Wesley 

Business response:

Thank you Keith for your support and for shopping small and local at Philadelphia's Hometown Family Mattress Chain. We will always be there for you in the future so feel free to reach out with any questions or needs. Enjoy your new mattress! Thanks, Chris Conway President The Family Owned Mattress Factory 

Jason C.'s profile image
Jason C. 
2 years ago

Brad in newtown square was great. Allowed us to look and sample out products. Found what we were looking for quickly 

Business response:

Thank you Jason. Please let us know if there is anything, we can do for you in the future. Have a great day and enjoy your new mattress! Sincerely, Chris Conway President The Mattress Factory 

Patti H.'s profile image
Patti H. 
2 years ago

No pressure and the salesman was very knowledgeable and kind 

Business response:

Thank you Patti. Please let us know if there is anything, we can do for you in the future. Have a great day and enjoy your new mattress! Sincerely, Chris Conway President The Mattress Factory 

Suzanne B.'s profile image
Suzanne B. 
2 years ago

John was my salesman. He was courteous and very pAtient 

Business response:

Hi Suzanne, thank you for taking the time to write a review and share your experience. If you're happy with everything please tell your family and friends about us. Our best advertising has always been word of mouth. Have a great day and I hope you enjoy your new mattress for many years to come! Sincerely Chris Conway President The Family Owned Mattress Factory 

Karen E.'s profile image
Karen E. 
2 years ago

Awesome experience! The salesman was courteous and informative. I would definitely recommend Mattress Factory. 

Business response:

Hi Karen, thanks for taking the time to sharing your review with us. Enjoy your new mattress and have a great night!! Thanks, The Mattress Factory 

Robert B.'s profile image
Robert B. 
2 years ago

Two thumbs up for BRAD at the Mattress Factory in Newtown Square, PA. He was pleasant, knowledgeable, helpful, listened to our concerns, studied our sleeping positions, and guided us to choose a mattress within our budget.....all with NO PRESSURE!! 

Business response:

Hi Robert, thanks for taking the time to sharing your review with us. Enjoy your new mattress and have a great night!! Thanks, The Mattress Factory 

Chris J.'s profile image
Chris J. 
2 years ago

john was great 

Business response:

Thank you Chris for your support and for shopping small and local at Philadelphia's Hometown Family Mattress Chain. We will always be there for you in the future so feel free to reach out with any questions or needs. Enjoy your new mattress! Thanks, Chris Conway President The Family Owned Mattress Factory 

Abby M.'s profile image
Abby M. 
2 years ago

The prices, selection, and customer service was all more than expected. I ordered the mattress I wanted in my budget and wasn’t pressured to make a decision or spend more. 

Business response:

Thank you Abby. Please let us know if there is anything, we can do for you in the future. Have a great day and enjoy your new mattress! Sincerely, Chris Conway President The Mattress Factory 

Frequently asked questions about The Mattress Factory

How is The Mattress Factory rated?

The Mattress Factory has a 5 star rating with 502 reviews. 

When is The Mattress Factory open?

The Mattress Factory is closed now. It will open at 11:00 a.m.