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The Mattress Factory

5.0

About this business

The Mattress Factory is complying with orders from the PA and NJ state governments for mandatory closure of non-essential businesses to prevent the spread of Coronavirus (COVID-19). While the government orders are in place, we have to temporarily close these locations for on-site shopping. Customers in these areas are encouraged to USE OUR WEBSITE OR CALL US for your bedding shopping and support needs. We will re-open these locations when the state governments approve the re-opening of non-essential business locations for pu... read more

Location details

5018 West Chester Pike, Newtown Square, PA, 19073, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 8:00 p.m.
Tue10:00 a.m. to 8:00 p.m.
Wed10:00 a.m. to 8:00 p.m.
Thu10:00 a.m. to 8:00 p.m.
Fri10:00 a.m. to 8:00 p.m.
Sat10:00 a.m. to 8:00 p.m.
Sun11:00 a.m. to 6:00 p.m.
5.0480 reviews
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Margie F.'s profile image
Margie F. 
on Birdeye

a year ago

Dennis is a great salesman, easy to talk to. Will always shop at matress factory for our future matress 

Business response:

Thank you Margie for your support and for shopping small and local at Philadelphia's Hometown Family Mattress Chain. We will always be there for you in the future so feel free to reach out with any questions or needs. Enjoy your new mattress! Thanks, Chris Conway President The Family Owned Mattress Factory 

Bessie B.'s profile image
Bessie B. 
on Birdeye

a year ago

Dennis was very helpful. 

Business response:

Thank you Bessie. Please let us know if there is anything, we can do for you in the future. Have a great day and enjoy your new mattress! Sincerely, Chris Conway President The Mattress Factory 

Sue B.'s profile image
Sue B. 
on Birdeye

a year ago

Friendly and helpful without being a “pushy salesperson “. Loved selection of American made products and local delivery. Easiest shopping experience for two bed mattresses, bed frames, covers etc 

Business response:

Hi Sue, thank you for taking the time to write a review and share your experience. If you're happy with everything please tell your family and friends about us. Our best advertising has always been word of mouth. Have a great day and I hope you enjoy your new mattress for many years to come! Sincerely Chris Conway President The Family Owned Mattress Factory 

Kim F.'s profile image
Kim F. 
on Birdeye

a year ago

We had a great experience from start to finish. We really appreciated that Dennis did not hover over us as we browsed the store and tested out all of our options, however he remained readily available to answer our questions when we were ready. Once we made our selection, checking out was seamless and quick and we were pleased to know we would receive our new mattress in a matter of days. Where their customer service really impressed me was when they honored my request for a free boxspring once I realized it was advertised o... read more

Business response:

Hi Kim, thanks for taking the time to sharing your review with us. Enjoy your new mattress and have a great night!! Thanks, The Mattress Factory 

Kimberly P.'s profile image
Kimberly P. 
on Birdeye

a year ago

Dennis was fantastic!!!! Easy seamless and Dennis knew his mattresses! 

Business response:

Thank you Kimberly for your support and for shopping small and local at Philadelphia's Hometown Family Mattress Chain. We will always be there for you in the future so feel free to reach out with any questions or needs. Enjoy your new mattress! Thanks, Chris Conway President The Family Owned Mattress Factory 

Joan T.'s profile image
Joan T. 
on Birdeye

a year ago

Great salesman. Easy to finance. Always come here to get our mattress. 

Business response:

Thank you Joan. Please let us know if there is anything, we can do for you in the future. Have a great day and enjoy your new mattress! Sincerely, Chris Conway President The Mattress Factory 

Dave P.'s profile image
Dave P. 
on Birdeye

a year ago

It was as easy as the easy button on Dennis’s desk. Great selection, no pressure, good prices and it supports our local economy. Dennis was helpful when we needed it, and gave us plenty of space when we didn’t. It’s not something you shop for very often so we rely on these types of reviews for advice. This place was everything we hoped for to make quick, easy and informed decision. We already told our neighbors.. 

Business response:

Hi Dave, thank you for taking the time to write a review and share your experience. If you're happy with everything please tell your family and friends about us. Our best advertising has always been word of mouth. Have a great day and I hope you enjoy your new mattress for many years to come! Sincerely Chris Conway President The Family Owned Mattress Factory 

Joanne B.'s profile image
Joanne B. 
on Birdeye

a year ago

Great service very knowledgeable! 

Business response:

Hi Joanne, thanks for taking the time to sharing your review with us. Enjoy your new mattress and have a great night!! Thanks, The Mattress Factory 

Ghazi M.'s profile image
Ghazi M. 
on Birdeye

a year ago

They were very kind and objective about their beds, managed to find one that worked for us and was within our price range really quickly. Owner is really nice. 

Business response:

Thank you Ghazi for your support and for shopping small and local at Philadelphia's Hometown Family Mattress Chain. We will always be there for you in the future so feel free to reach out with any questions or needs. Enjoy your new mattress! Thanks, Chris Conway President The Family Owned Mattress Factory 

Frequently asked questions about The Mattress Factory

How is The Mattress Factory rated?

The Mattress Factory has a 5 star rating with 480 reviews. 

When is The Mattress Factory open?

The Mattress Factory is closed now. It will open tomorrow at 11:00 a.m.