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The Mattress Factory

5.0

About this business

The Mattress Factory is complying with orders from the PA and NJ state governments for mandatory closure of non-essential businesses to prevent the spread of Coronavirus (COVID-19). While the government orders are in place, we have to temporarily close these locations for on-site shopping. Customers in these areas are encouraged to USE OUR WEBSITE OR CALL US for your bedding shopping and support needs. We will re-open these locations when the state governments approve the re-opening of non-essential business locations for pu... read more

Location details

5018 West Chester Pike, Newtown Square, PA, 19073, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 8:00 p.m.
Tue10:00 a.m. to 8:00 p.m.
Wed10:00 a.m. to 8:00 p.m.
Thu10:00 a.m. to 8:00 p.m.
Fri10:00 a.m. to 8:00 p.m.
Sat10:00 a.m. to 8:00 p.m.
Sun11:00 a.m. to 6:00 p.m.
5.0516 reviews
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Michael Z.'s profile image
Michael Z. 
a year ago

Dennis was the best part if our experience… purchasing a mattress is never a fun experience but a great experience we had today ! Thanks 

Business response:

Hi Michael, thanks for taking the time to sharing your review with us. Enjoy your new mattress and have a great night!! Thanks, The Mattress Factory 

Maria S.'s profile image
Maria S. 
a year ago

Just such an easy experience from the beginning, from purchase to delivery. Would absolutely recommend and purchase from again! 

Business response:

Thank you Maria for your support and for shopping small and local at Philadelphia's Hometown Family Mattress Chain. We will always be there for you in the future so feel free to reach out with any questions or needs. Enjoy your new mattress! Thanks, Chris Conway President The Family Owned Mattress Factory 

Steohanie M.'s profile image
Steohanie M. 
a year ago

Our Sales associate, Dennis Kanagie was EXCELLENT! He is in the Newtown Square showroom. My husband spoke to him on the phone and he was so helpful with our exchange. I highly recommend anyone working with him. He really knows the products and is super friendly and nice. He is a huge asset to the company and to Mattress Factory! 

Business response:

Thank you Steohanie. Please let us know if there is anything, we can do for you in the future. Have a great day and enjoy your new mattress! Sincerely, Chris Conway President The Mattress Factory 

Kurt S.'s profile image
Kurt S. 
a year ago

Very helpful and good prices 

Business response:

Hi Kurt, thank you for taking the time to write a review and share your experience. If you're happy with everything please tell your family and friends about us. Our best advertising has always been word of mouth. Have a great day and I hope you enjoy your new mattress for many years to come! Sincerely Chris Conway President The Family Owned Mattress Factory 

Manuel P.'s profile image
Manuel P. 
a year ago

Dennis was fun to work with. 

Business response:

Hi Manuel, thanks for taking the time to sharing your review with us. Enjoy your new mattress and have a great night!! Thanks, The Mattress Factory 

Margie F.'s profile image
Margie F. 
a year ago

Dennis is a great salesman, easy to talk to. Will always shop at matress factory for our future matress 

Business response:

Thank you Margie for your support and for shopping small and local at Philadelphia's Hometown Family Mattress Chain. We will always be there for you in the future so feel free to reach out with any questions or needs. Enjoy your new mattress! Thanks, Chris Conway President The Family Owned Mattress Factory 

Bessie B.'s profile image
Bessie B. 
a year ago

Dennis was very helpful. 

Business response:

Thank you Bessie. Please let us know if there is anything, we can do for you in the future. Have a great day and enjoy your new mattress! Sincerely, Chris Conway President The Mattress Factory 

Sue B.'s profile image
Sue B. 
a year ago

Friendly and helpful without being a “pushy salesperson “. Loved selection of American made products and local delivery. Easiest shopping experience for two bed mattresses, bed frames, covers etc 

Business response:

Hi Sue, thank you for taking the time to write a review and share your experience. If you're happy with everything please tell your family and friends about us. Our best advertising has always been word of mouth. Have a great day and I hope you enjoy your new mattress for many years to come! Sincerely Chris Conway President The Family Owned Mattress Factory 

Kim F.'s profile image
Kim F. 
a year ago

We had a great experience from start to finish. We really appreciated that Dennis did not hover over us as we browsed the store and tested out all of our options, however he remained readily available to answer our questions when we were ready. Once we made our selection, checking out was seamless and quick and we were pleased to know we would receive our new mattress in a matter of days. Where their customer service really impressed me was when they honored my request for a free boxspring once I realized it was advertised o... read more

Business response:

Hi Kim, thanks for taking the time to sharing your review with us. Enjoy your new mattress and have a great night!! Thanks, The Mattress Factory 

Frequently asked questions about The Mattress Factory

How is The Mattress Factory rated?

The Mattress Factory has a 5 star rating with 516 reviews. 

When is The Mattress Factory open?

The Mattress Factory is open now. It will close at 8:00 p.m.